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Does “being fair” seem more challenging in 2020?

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Valerie Denney Associate Professor| Embry-Riddle Aeronautical University- Worldwide Cleveland, Sc, United States
The PMI Code of Ethics and Professional Conduct identifies 4 values including responsibility, respect, fairness and honesty. I don’t know about everyone else, but fairness seems to be particularly challenging since the start of COVID-19. The PMI says “fairness is our duty to make decisions and act impartially and objectively. Our conduct must be free from competing self-interest, prejudice, and favoritism”. During todays state of crisis, change, uncertainty, and outright frustration for “normal”, how do you cope with the stress of fairness? What’s different and what have you done?
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Valerie Denney Associate Professor| Embry-Riddle Aeronautical University- Worldwide Cleveland, Sc, United States
Sep 07, 2020 11:37 AM
Replying to Rami Kaibni
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Valerie

While I hear your point of view, I personally agree with Peter. I don’t see it as being any different than pre-COVID. We have to always remember that we can’t be fair with everyone but we do what we can for the sake of the greater good.

RK
Rami, Thanks for chiming in here. The point is simply that I'm hearing many more people struggling with the "fairness" of so many changes and reassignments. I hardly every hear about the other values. Maybe I'm just a sounding board for frustrations.
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Valerie Denney Associate Professor| Embry-Riddle Aeronautical University- Worldwide Cleveland, Sc, United States
Sep 07, 2020 2:05 PM
Replying to Verónica Elizabeth Pozo Ruiz
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Fairness is a good attribute that a Project Manager must practice at all times. During COVID-19 we have experimented with a lot of stress and frustration, combined with the uncertainty about the future of our projects, but that isn't a reason for don't execute our Project Management activities objectively and impartially.
Veronica,
I completely agree that project managers must practice fairness at ALL times. In times of crisis, I maintain it may be harder to be objective and impartial. Everyone has biases. The true professional know that he or she has those biases and works ever harder to make sure the fair decision is made.
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Valerie Denney Associate Professor| Embry-Riddle Aeronautical University- Worldwide Cleveland, Sc, United States
Sep 08, 2020 3:31 AM
Replying to Alankar Karpe
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Great perspective and the question. I see the trouble begins when fairness means different to different individuals. All of us have different value systems and that's what drives us. I don't see this debate is going to rest unless people overall agree to what it means to be fair. May be they need legal book, or a code to go to for this.
Alankar,

You bring up one of the key points here. There isn't a universal description of what is fair. What is fair to one person isn't necessarily fair to another. To me, communications and willing to speak up on the topic is what will really get us through the day.

Thank you!
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
"It's not fair"

I have now heard this from three generations of children - my siblings and I as a children, my children and now my grandchildren. It seems we know what's not fair early in out lives and claim it loudly and regularly. But we still struggle with what is fair.

Fairness is a relative concept, very subjective. Parents try to be fair, yet children claim to know what is unfair - if it doesn't suit their purpose, it's unfair.

I'm afraid that project-team life is not much different. If a decision or action doesn't suit my purposes it is by definition unfair.

As I have noted before, fairness for the project manager is a tool in the delivery of the project. One has to appear to be fair to the client, the boss, the team, the individual and to himself. Fairness is measured in happiness - happiness means success.
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1 reply by Valerie Denney
Sep 09, 2020 3:50 PM
Valerie Denney
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I had to chuckle a little reading this response. Not only have I heard "it's not fair" many times, but I've seen (my children) emphatically cross their arms, stamp their feet, and pout... just for emphasis.

I'm not downplaying the importance by any means by adding a little humor. As you say, fairness, as are the other values, tools for the project manager. As tools, one needs to learn (and re-learn) how to perfect them.

You also stated that happiness leads to success. I guess I've never really used happy in this context. On tough projects, it is often a matter is satisfaction and balance of the objectives. Happiness is wonderful, but I guess I strive toward balancing potentially conflicting objectives.
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Valerie Denney Associate Professor| Embry-Riddle Aeronautical University- Worldwide Cleveland, Sc, United States
Sep 08, 2020 1:06 PM
Replying to Andrew Soswa
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There are two types: "aspirational" and "practiced" principles.
PMI wrote the four as aspirational values.
Principles only hold water if the organization abides by them no matter the pain (monetary, organizational) it's causing. Yet, principles are created, and must be 'lived,' especially by the exec/mgmt team - you will always notice a discrepancy in perceived vs expected values.

Normally, it's easy to see which one is which. Most of the time, nothing can be done in top down orgs. In great Agile teams, you'll always have a Retro session to air out all issues and make the team whole, and everyone feel that fairness is a practiced principle.
Andrew,

Thank you for this great contribution here. You bring up the PMI Code and the aspirational values. The other type is mandatory.. For fairness there are 5 statements. 2 deal with conflict of interest and disclosing it. 1 deals with protected class discrimination. The other 2 are ones that may be open to interpretation. We apply the rules of the organization "Without favoritism or prejudice".

I maintain that being self-aware is extremely important to maintain fairness.
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Valerie Denney Associate Professor| Embry-Riddle Aeronautical University- Worldwide Cleveland, Sc, United States
Sep 09, 2020 5:25 AM
Replying to Amany Nuseibeh
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@Valerie, thank you for this interesting question. I was wondering what specific examples of actions/behaviors one would deem unfair in the workplace as a result of Covid-19. Organisations might have adopted a flexible approach to working from home versus showing up at the office depending on the office size, social/physical distancing and the restrictions of numbers of people in an area/meeting room. If someone is feeling sick or have contact with anyone with symptoms they are requested to work from home - are we being unfair if we ask them to work from home? Isn't the well being of everyone more important than asking them to work from the office? and is this unfair? And if we give staff the flexibility to choose and manage by outcomes are we being unfair? And for those who have to be carers/have children that they need to home school or take care of - is giving them the flexibility to work from home described as unfair?
I guess empathy and equability becomes the way we translate fairness.
Amany,

Thank you so much for bringing up the points about compassion, empathy and equability. Since the start of the pandemic, so many individuals have additional stressors (such as having to travel long distances to find employment, having child care obligation, having children home schooled, the lack of social interaction..... there are so many more).

Given additional stressors for those who were already "stressed" (i.e. the project professional), how does one move forward. I can image there are some at the breaking point and may not be thinking as clearly (or as carefully) as they once did.

It is a new world!
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Valerie Denney Associate Professor| Embry-Riddle Aeronautical University- Worldwide Cleveland, Sc, United States
Sep 09, 2020 7:19 AM
Replying to AWADALSAID TARA
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Fairness makes our world activities to move in a decent way and there will not be any dificulity. The more we are practicing fairness the more we will be safe and the life will be more easy.
Awadal,

That is so well said! Fairness is not only a requirement in the PMI Code, but it is part of human dignity. Practice makes perfect.
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Valerie Denney Associate Professor| Embry-Riddle Aeronautical University- Worldwide Cleveland, Sc, United States
Sep 09, 2020 3:34 PM
Replying to Peter Rapin
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"It's not fair"

I have now heard this from three generations of children - my siblings and I as a children, my children and now my grandchildren. It seems we know what's not fair early in out lives and claim it loudly and regularly. But we still struggle with what is fair.

Fairness is a relative concept, very subjective. Parents try to be fair, yet children claim to know what is unfair - if it doesn't suit their purpose, it's unfair.

I'm afraid that project-team life is not much different. If a decision or action doesn't suit my purposes it is by definition unfair.

As I have noted before, fairness for the project manager is a tool in the delivery of the project. One has to appear to be fair to the client, the boss, the team, the individual and to himself. Fairness is measured in happiness - happiness means success.
I had to chuckle a little reading this response. Not only have I heard "it's not fair" many times, but I've seen (my children) emphatically cross their arms, stamp their feet, and pout... just for emphasis.

I'm not downplaying the importance by any means by adding a little humor. As you say, fairness, as are the other values, tools for the project manager. As tools, one needs to learn (and re-learn) how to perfect them.

You also stated that happiness leads to success. I guess I've never really used happy in this context. On tough projects, it is often a matter is satisfaction and balance of the objectives. Happiness is wonderful, but I guess I strive toward balancing potentially conflicting objectives.
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1 reply by Peter Rapin
Sep 09, 2020 5:02 PM
Peter Rapin
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Maybe over-simplification however, unhappy team and/or stakeholders make project success a challenge. I do read my team's state of mind during a project and "happiness/satisfaction" is an indicator of how well things are going. That being said, I accept that ignorance (not knowing what's really going on) could result in happiness as well so happiness would not be my only indicator. "Don't worry, be happy" is not my MO.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Sep 09, 2020 3:50 PM
Replying to Valerie Denney
...
I had to chuckle a little reading this response. Not only have I heard "it's not fair" many times, but I've seen (my children) emphatically cross their arms, stamp their feet, and pout... just for emphasis.

I'm not downplaying the importance by any means by adding a little humor. As you say, fairness, as are the other values, tools for the project manager. As tools, one needs to learn (and re-learn) how to perfect them.

You also stated that happiness leads to success. I guess I've never really used happy in this context. On tough projects, it is often a matter is satisfaction and balance of the objectives. Happiness is wonderful, but I guess I strive toward balancing potentially conflicting objectives.
Maybe over-simplification however, unhappy team and/or stakeholders make project success a challenge. I do read my team's state of mind during a project and "happiness/satisfaction" is an indicator of how well things are going. That being said, I accept that ignorance (not knowing what's really going on) could result in happiness as well so happiness would not be my only indicator. "Don't worry, be happy" is not my MO.
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George Freeman Thought Leader | Author | Architect| Florida, United States
Hi Valerie,

For me, fairness is always a challenge, whether it be from the perspective of evaluating [A] how I was treated, [B] how I am treating others, [C] how I view the treatment of someone else, or [D] the fairness of a policy or an event. In all these cases, the challenge is always in the reconciling of what-I-feel versus what-I-know.

For example, I’ve had many friends lose their jobs in the last six months (most of them in the project management field). My feeling towards the subject is that “it’s not fair,” however, my knowledge of the situation states otherwise.

Generally speaking, in difficult times, it’s easy to yield more to your feelings than to what you know. When this becomes the status quo, then all of our CoE values become more challenging to “do” and to “perceive.”

--- Mindfulness
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1 reply by Valerie Denney
Sep 13, 2020 12:13 PM
Valerie Denney
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George,

Thank you for this wonderful perspective. In some situations, fairness is straightforward. In others, it is the complex multidimensional problem you described.
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