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Getting better at creativity: 'Find some happy people and get them to fight'

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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
.. is one of the ten recommendations of Robert Sutton in his HBR article https://hbr.org/2001/09/the-weird-rules-of-creativity.

My question is:
are optimally trusting and collaborative teams really good at being creative?

Is there a need of disturbance and conflict in order to find good solutions to tricky problems?

Is creativity an opposite of efficiency and effectiveness?
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Ramón Merino Cuervo Program Manager| Canal de Isabel II Madrid, Madrid, Spain
Is creativity an opposite of efficiency and effectiveness? --
depends on de moment. When you are searching the best solution,
creativity is good.
But if you've accorded some plan that you must develop, creativity may be a problem.
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1 reply by Thomas Walenta
Sep 09, 2020 5:42 AM
Thomas Walenta
...
Ramon,
agree, we need to able to apply both depending on the need of the situation - conflict and discipline.
How do you stop creativity if it gets in the way of progress?
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Thomas -

A team with a high level of psychological safety will usually embrace healthy conflict which is needed to discover creative solutions to challenging problems. Such a team's members will also provide feedback with radical candor to one another which will result in continuous improvement (both efficiency & effectiveness).

Kiron
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1 reply by Thomas Walenta
Sep 09, 2020 6:00 AM
Thomas Walenta
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Hi Kiron,

agree, if there is a team which is psychological safe it might be able to disagree and dispute (be creative) and come back to being efficient quickly.

I would think that a minority of teams is at this level. For those teams working on becoming more trustful, how could they use conflict without hampering with there progress on trust?
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George Freeman Thought Leader | Author | Architect| Florida, United States
Hi Thomas,

Contrary thoughts lubricate the gears of the mind - great questions! Here are a few of my thoughts towards your thesis:

- If an “optimally trusting and collaborative team” is one that views productive-arguing (i.e., challenge-based discussions) as conflict, then yes, creativity will likely find itself a casualty of correctness.

- I’m an advocate of “creating a disturbance in the force,” for the benefit of your project, as a “little more knowledge lights our way” to success - a little wordplay from Star Wars.

George
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1 reply by Thomas Walenta
Sep 09, 2020 5:55 AM
Thomas Walenta
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George,

thanks, a thought coming up is how to create this disturbance?
Is it the leader in situations? Outside triggers (often)? Or can we design a team to recognise the need and self organize?
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Marcus Udokang Project Manager| Aivaz Consulting Calgary, Alberta, Canada
Trusting is most indeed essential for positive and effective collaboration, which can result in creativity, as long as there is steady change. It's hard to find creativity in a static environment.

Disturbance and conflict can be healthy, and a good way to stimulate change. A smooth sea never made a skilled sailor, as the saying goes.
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1 reply by Thomas Walenta
Sep 09, 2020 5:53 AM
Thomas Walenta
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Marcus,
I like your maritime analogy.

The question was if indeed trusted collaboration is a good way to be creative? And I doubt it is effective. Are there other or better ways? Or what are the prerequisites of being creative.

Creativity means to change perspectives, find new connections, fail more often than success (which is not efficient).
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Eduard Hernandez
Community Champion
Product Operations Program Manager Barcelona, Cataluña, Spain
I can think of cases in my projects where creativity thinking has led to a solution more efficient than originally planned.

Ideally, a heterogeneous mix of all four styles - generator, conceptualizer, optimizer, implementer - should be present in any organization in order to create balanced teams capable of tackling tasks from problem finding through implementation.
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1 reply by Thomas Walenta
Sep 09, 2020 5:48 AM
Thomas Walenta
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Eduard,
good arguments for diversity of teams and also to deliberately creating teams on those criteria, not (only) technical skills.
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Amany Nuseibeh Speaker, Global Leader | Optimal Consulting Sydney, Nsw, Australia
@Thomas, thank you for a thought provoking question. My experience is that being the "devil's advocate", challenging the norm would be more productive in trusting and collaborative teams, as team members challenge the norms, have honesty and courage to discuss and build on each other's ideas leading to better solutions / innovation.
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1 reply by Thomas Walenta
Sep 09, 2020 5:47 AM
Thomas Walenta
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Amany,
even if a devil's advocate can have a creative impact, not everyone is willing or able to take this role.

But how else would we instill conflict within the team then? If they trust each other they tend not to fight each other.
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Sep 08, 2020 2:13 PM
Replying to Ramón Merino Cuervo
...
Is creativity an opposite of efficiency and effectiveness? --
depends on de moment. When you are searching the best solution,
creativity is good.
But if you've accorded some plan that you must develop, creativity may be a problem.
Ramon,
agree, we need to able to apply both depending on the need of the situation - conflict and discipline.
How do you stop creativity if it gets in the way of progress?
avatar
Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Sep 09, 2020 5:34 AM
Replying to Amany Nuseibeh
...
@Thomas, thank you for a thought provoking question. My experience is that being the "devil's advocate", challenging the norm would be more productive in trusting and collaborative teams, as team members challenge the norms, have honesty and courage to discuss and build on each other's ideas leading to better solutions / innovation.
Amany,
even if a devil's advocate can have a creative impact, not everyone is willing or able to take this role.

But how else would we instill conflict within the team then? If they trust each other they tend not to fight each other.
avatar
Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Sep 09, 2020 2:32 AM
Replying to Eduard Hernandez
...
I can think of cases in my projects where creativity thinking has led to a solution more efficient than originally planned.

Ideally, a heterogeneous mix of all four styles - generator, conceptualizer, optimizer, implementer - should be present in any organization in order to create balanced teams capable of tackling tasks from problem finding through implementation.
Eduard,
good arguments for diversity of teams and also to deliberately creating teams on those criteria, not (only) technical skills.
avatar
Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Sep 09, 2020 2:11 AM
Replying to Marcus Udokang
...
Trusting is most indeed essential for positive and effective collaboration, which can result in creativity, as long as there is steady change. It's hard to find creativity in a static environment.

Disturbance and conflict can be healthy, and a good way to stimulate change. A smooth sea never made a skilled sailor, as the saying goes.
Marcus,
I like your maritime analogy.

The question was if indeed trusted collaboration is a good way to be creative? And I doubt it is effective. Are there other or better ways? Or what are the prerequisites of being creative.

Creativity means to change perspectives, find new connections, fail more often than success (which is not efficient).
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