The emerging trend is for organsations to have a Change Management Office. This sometime includes the PMO functionality and sometimes only focusses on change management. Has any one any experience in working with a CMO and what model works best? Saving Changes...
Sylvie EdwardsProfessor/Program coordinator| Durham College (DC)Whitby, Ontario, Canada
Julie, I have seen one instance of this in the HealthCare sector here in Toronto. There is a network of hospitals working under this exact setup.
I am afraid that I was just told about the setup but not prevy to the details. From my understanding, they have made the CMO the greater body so to avoid missing links, details or processes that might impact the successful delivery of their projects. They have also done this is order to bring together the different working groups that need to be involved in projects that would otherwise not want to participate (nurses, doctors, pharmacists...).
What I believe is at the core of this decision is the fact that people were not dealing with materials but rather human lives and that too much was at stake.
Sorry that I can't provide more details but I have seen it once in this context. Saving Changes...
Joel DoughertyDirector of Operations| Progressive Technical Solutions, Inc.Fort Pierce, Fl, United States
I'm guessing this thread is long expired but just the same I'll add a recent experience from a bank I was working with. The PMO leader knew just enough about change management to be dangerous and changed the organizational structure to a CMO. She failed miserably because she figured on more focus toward managing change than managing the projects that this bank had in the queue. She relied on the individual departments to run their projects and she stood back and tried to manage the change that the projects brought along with them. The thing she forgot to do was manage the projects and several were over schedule and over budget, gold plated due to lack of any PM oversight, and the whole idea was scrapped. CM is a key component of project management. But it, by no means, should ever be thought of as a replacement. Saving Changes...
