Project Management

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Items that can be covered during warranty period of project

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Rakesh Trivedi Senior Project Manager| IT Company Indore, Mp, India
Based on your different experince , please elaborate what are the differnt items can be covered during warranty period of project i.e post production deployment time.
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Jayson Read Project Manager Eden Prairie, Mn, United States
Rakesh, having worked both sides of the fence (on support side in the past and the development side now) we've always approach warranty items as those that impact the system in such a way that could cause disruption to service for the users.

This means it could span from things as small as the tool-tip is displaying the incorrect information (causing the user to possibly take an incorrect action) to sending incorrect information to the financial system. Obviously, the warranty time period is going to vary greatly between those types of items but that's a whole other conversation.

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