Oct 31, 2020 11:57 PM
Replying to Syed Arshad Ali Ahmed
...
Well here you go few of the KPI’s for a team members performance are listed below:
1. Job Knowledge: Demonstrates knowledge and understanding of job-related methods, techniques and policies.
2. Quantity of achieved work: Volume of work based upon job requirements.
3. Quality of achieved work: The accuracy and thorough-ness with which employee meets job requirements.
4. Cost effectiveness: Seeks out and implements cost saving ideas, methods and techniques.
5. Interpersonal skills: Disposition, tact, enthusiasm, cooperative attitude, ability to effectively work with others.
6. Problem solving & decision making: Ability to identify, analyse and solve work problems, handle difficulties, assess and control risks, response to and control of sudden process changes and taking appropriate decisions.
7. Communications: Expresses thoughts clearly, concisely and accurately, orally and in writing.
8. Time Management: Ability of the individual to effectively use available work time.
9. Planning & Controlling: Ability to develop logical course of action and follow through to monitor accomplishments of objectives.
10. Security: Handles confidential information appropriately and exercises care in safeguarding proprietary information.
Normally for each KPI, go with a scale of 1-5 in an ascending order of rating & rank each member to share insights about their performance improvement plans.
#saaa