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The Standards of a Project Charter

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Marcus Udokang Project Manager| Aivaz Consulting Calgary, Alberta, Canada
The contents of a Project Charter are a hot topic for PMs. The Project Charter is written by other parties, apart from a PM. It is signed of by sponsors, authorizing the PMs authority on a project. A Charter, once signed off, can not be modified by the PM.

But, how much say does a PM have in the development of a Project Charter? Can or should a PM highly influence the content of the Project Charter? Are there any standard topics within a Project Charter that a PM should influence?

I'm sure this varies by industry but it would be nice to hear you hone in on this topic.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
In my opinion and personal experience the project charter do not varies by industry. Why? Because the project charter should be a document with few, very few pages. It must contain the basic answers for 5 questions: Why? What? How? When? Who? How much it cost? plus the project success factors and criterias. The key point hear is do not forget it is related to project, not to the product to be created, while the product drives all related to project indeed. With that said, PM is a critical role for creating project charter.
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1 reply by Marcus Udokang
Nov 12, 2020 9:46 PM
Marcus Udokang
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Thanks Sergio. I wasn't sure if the project charter varied much by industry. Thanks for clarifying.
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Hi Marcus,

I also think that a charter document should be short and that somewhere the 6-7 questions of Sergio and more must be answered, albeit it could be outside the charter e.g. in a business case document or a statement of work in a signed contract or a program roadmap.

The main purpose of a charter is to give a project manager authority to implement a defined project (as I said, definition could be done elsewhere). The authority is coming from the organization that implements the project and is represented by one of their agents (= people formally allowed to act on behalf of the organization), often called project sponsor. The charter is therefor a governance document, showing the point in time when authority was granted to the project manager. Could be a 5 liner. Authority could be described in detail elsewhere (in a company policy, role description or similar), which is easier to handle if it changes over time.

A charter is not changed, as the act of granting authority cannot be changed. It could be revoked and with that the project be canceled. The charter documents the initial decision by the sponsor to start a project, like a birth certificate. If a project manager changes, the new name will fill the role referred to in the charter. Same for the sponsor.

An external customer is not the sponsor, as they have different targets, loyalty and power than agents of the implementing organization. The external customer relationship is based on a contract, and there is a owner on both sides.

Sometimes a charter gets mixed up with other documents (often with content copied) and this makes it longer and requires the need to involve subject matter experts in the charter development (like the project manager). It may create confusion, not clarity.
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1 reply by Marcus Udokang
Nov 12, 2020 9:47 PM
Marcus Udokang
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Thanks Thomas. I'd have to agree that the main purpose the project charter is to authorize the PM to manage and implement the defined project, which is signed off by the sponsor.

You say a charter is not changed. However, can the charter have an appendix or an addendum added to it, after it has been signed off?
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Keith Novak Tukwila, Wa, United States
Sometimes PMs do get assigned to author the charter draft, such as when there is an idea generated for some type of change from lower levels in an org chart. This is quite advantageous as a PM because since they are your words, you have significant influence on the end decision. The charter then serves as a change proposal and (hopefully) authorization.

Input I am frequently asked for as a PM, is what I will need for a successful plan. This might be specific people on the proposed team, buy-in from external organizations that need to support, or ground rules necessary to constrain the scope. That is particularly important where you as the PM already have some idea of where the obstacles will be in the project, as you are essentially getting pre-authorization for support from people outside your direct area of influence. If someone is known as being resistant to providing resources, I can point to the charter to say that both our directors already agreed that they will support this effort.
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1 reply by Marcus Udokang
Nov 12, 2020 9:48 PM
Marcus Udokang
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Thanks Keith. So, as the PM might be involved in authoring the charter, at the end of the day the charter still needs to be signed off by the project sponsor? I don't think the PM can sign or co-sign a charter.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
I agree with the 'short' Project Charter. It should clearly identify the project purpose and major constraints (time, cost, quality) and establish project priority and authority and to the extent possible name the significant stakeholders. The Charter is the marching order. It should not get into detail as to how the project is to be delivered - that is the job of the Project Plan. The Sponsor owns the Project Charter (the why, what, when, where) - the PM owns the Project Plan (the how). In some cases the significant stakeholders (those with direct impact) may sign-off on the Charter.

I believe the Sponsor can change the Charter without necessarily triggering a 'new' project especially with regards to the constraints (time, cost and quality). The PM can change the Plan as long as it does not affect the Charter.
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1 reply by Marcus Udokang
Nov 12, 2020 9:48 PM
Marcus Udokang
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Thanks Peter. When you say name the significant stakeholders, do you mean name their roles, or their actual full names?

If the sponsor changes the charter, I don't think a change request is required, is it?
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VerĂ³nica Elizabeth Pozo Ruiz RYLAI Access Control Quito, Pichincha, Ecuador
A list of main Project Charter components would be:
High-level Project description and justification, related success criteria, High-level Requirements and Risks, list of main stakeholders, assumptions and constraints... but it varies depending on the type of industry and organization expectations.
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1 reply by Marcus Udokang
Nov 12, 2020 9:49 PM
Marcus Udokang
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Appreciate the input, VerĂ³nica. Yes, definitely the charter is high level. I don't see it getting into too much detail. Though there certainly are long written charters.
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Marcus Udokang Project Manager| Aivaz Consulting Calgary, Alberta, Canada
Nov 10, 2020 11:26 AM
Replying to Sergio Luis Conte
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In my opinion and personal experience the project charter do not varies by industry. Why? Because the project charter should be a document with few, very few pages. It must contain the basic answers for 5 questions: Why? What? How? When? Who? How much it cost? plus the project success factors and criterias. The key point hear is do not forget it is related to project, not to the product to be created, while the product drives all related to project indeed. With that said, PM is a critical role for creating project charter.
Thanks Sergio. I wasn't sure if the project charter varied much by industry. Thanks for clarifying.
avatar
Marcus Udokang Project Manager| Aivaz Consulting Calgary, Alberta, Canada
Nov 10, 2020 3:13 PM
Replying to Thomas Walenta
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Hi Marcus,

I also think that a charter document should be short and that somewhere the 6-7 questions of Sergio and more must be answered, albeit it could be outside the charter e.g. in a business case document or a statement of work in a signed contract or a program roadmap.

The main purpose of a charter is to give a project manager authority to implement a defined project (as I said, definition could be done elsewhere). The authority is coming from the organization that implements the project and is represented by one of their agents (= people formally allowed to act on behalf of the organization), often called project sponsor. The charter is therefor a governance document, showing the point in time when authority was granted to the project manager. Could be a 5 liner. Authority could be described in detail elsewhere (in a company policy, role description or similar), which is easier to handle if it changes over time.

A charter is not changed, as the act of granting authority cannot be changed. It could be revoked and with that the project be canceled. The charter documents the initial decision by the sponsor to start a project, like a birth certificate. If a project manager changes, the new name will fill the role referred to in the charter. Same for the sponsor.

An external customer is not the sponsor, as they have different targets, loyalty and power than agents of the implementing organization. The external customer relationship is based on a contract, and there is a owner on both sides.

Sometimes a charter gets mixed up with other documents (often with content copied) and this makes it longer and requires the need to involve subject matter experts in the charter development (like the project manager). It may create confusion, not clarity.
Thanks Thomas. I'd have to agree that the main purpose the project charter is to authorize the PM to manage and implement the defined project, which is signed off by the sponsor.

You say a charter is not changed. However, can the charter have an appendix or an addendum added to it, after it has been signed off?
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1 reply by Thomas Walenta
Nov 13, 2020 4:39 AM
Thomas Walenta
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Marcus,

It is often that a charter references other documents (e.g. business case, SOW, contract, policies, program roadmaps), which in turn may be under some change control, but I have not seen attachments.
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Marcus Udokang Project Manager| Aivaz Consulting Calgary, Alberta, Canada
Nov 10, 2020 3:34 PM
Replying to Keith Novak
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Sometimes PMs do get assigned to author the charter draft, such as when there is an idea generated for some type of change from lower levels in an org chart. This is quite advantageous as a PM because since they are your words, you have significant influence on the end decision. The charter then serves as a change proposal and (hopefully) authorization.

Input I am frequently asked for as a PM, is what I will need for a successful plan. This might be specific people on the proposed team, buy-in from external organizations that need to support, or ground rules necessary to constrain the scope. That is particularly important where you as the PM already have some idea of where the obstacles will be in the project, as you are essentially getting pre-authorization for support from people outside your direct area of influence. If someone is known as being resistant to providing resources, I can point to the charter to say that both our directors already agreed that they will support this effort.
Thanks Keith. So, as the PM might be involved in authoring the charter, at the end of the day the charter still needs to be signed off by the project sponsor? I don't think the PM can sign or co-sign a charter.
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2 replies by Keith Novak and Peter Rapin
Nov 13, 2020 11:51 AM
Peter Rapin
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It depends on the purpose or intent of the Charter. In some cases the Charter becomes an agreement document between the Sponsor and the PM in which case both parties would sign-off. It also means that both parties need to agree to any changes.

Personally I prefer the Charter to be a "directive" from the Sponsor (marching orders) rather than a formal agreement - "this is what I want and why by when, this is what I'm prepared to pay, here are the entities (stakeholders) that have a direct influence and here is your authority to deliver.
Nov 13, 2020 3:07 PM
Keith Novak
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Marcus,
As the PM, I normally sign as Prepared By. My manager signs as Reviewed By since they really have no approval authority, and the execs sign of as approvers.
Keith
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Marcus Udokang Project Manager| Aivaz Consulting Calgary, Alberta, Canada
Nov 10, 2020 4:06 PM
Replying to Peter Rapin
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I agree with the 'short' Project Charter. It should clearly identify the project purpose and major constraints (time, cost, quality) and establish project priority and authority and to the extent possible name the significant stakeholders. The Charter is the marching order. It should not get into detail as to how the project is to be delivered - that is the job of the Project Plan. The Sponsor owns the Project Charter (the why, what, when, where) - the PM owns the Project Plan (the how). In some cases the significant stakeholders (those with direct impact) may sign-off on the Charter.

I believe the Sponsor can change the Charter without necessarily triggering a 'new' project especially with regards to the constraints (time, cost and quality). The PM can change the Plan as long as it does not affect the Charter.
Thanks Peter. When you say name the significant stakeholders, do you mean name their roles, or their actual full names?

If the sponsor changes the charter, I don't think a change request is required, is it?
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1 reply by Peter Rapin
Nov 13, 2020 11:41 AM
Peter Rapin
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I would keep it very general. For example an internal stakeholder may be Operations and Maintenance department; an external stakeholder may be a specific government department, Environment or Health and Safety.(labour).

It would be wise for the Sponsor to discuss possible or contemplated changes with the PM as it may have an impact on what has already been done and may give rise to a different risk profile. If the Charter change is driven by the PM (cost, time, scope variations) then it most likely would be through a change request.

The intent of the Charter is to be very high level so that changes are not required. The job of the PM is to deliver the project within the parameters and constraints of the project as defined by the Charter. A PM driven request for a Charter change is an admission that the PM cannot deliver the initial requirements and thus needs to change the requirements.
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Marcus Udokang Project Manager| Aivaz Consulting Calgary, Alberta, Canada
Nov 10, 2020 8:07 PM
Replying to VerĂ³nica Elizabeth Pozo Ruiz
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A list of main Project Charter components would be:
High-level Project description and justification, related success criteria, High-level Requirements and Risks, list of main stakeholders, assumptions and constraints... but it varies depending on the type of industry and organization expectations.
Appreciate the input, VerĂ³nica. Yes, definitely the charter is high level. I don't see it getting into too much detail. Though there certainly are long written charters.
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