Project Management

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I have been a PM at a new job for 6 months. Since starting, it seems that everything I suggest or recommend is not wanted. My supervisor said that she doesn't believe in a RACI chart, we don't need

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Anonymous
I have been a PM at a new job for 6 months. Since starting, it seems that everything I suggest or recommend is wrong in the eyes of my supervisor. She doesn't believe in a RACI chart, we don't need to worry about budget or deadlines, and everyone technical is a PM although they do not have real PM experience, let alone a certification.
I have been bullied and belittled in meetings by technical leads who are the 'go to' people that leadership leans on or if they are emotionally attached to existing projects. Everything I try to implement, I'm told NO or treated like everything I say is so confusing.
I believe that I am realizing that maybe in her eyes, I am doing a management job because she is essentially a project manager and doesn't really like being a functional manager. .
I was even told that I do not get to make decisions and I'm supposed to observe. In the 1st 90 days, I produced deliverables that surpassed what has happened up to this point. And then at that 90 day point, that's when she told me she didn't want me to make decisions. So then next 90 days, everything I work on has been futile.
I stood up for myself to her and her manager and said that they need to support the PM role because they've essentially given permission for people to not listen to me.
While all that was going on, I began branching out and enlarging my network and have been invited to speak to other teams and I also started working on projects for a lateral supervisor. Why? Well, once she told me to not make decisions and observe, I didn't have any work.
I'm frustrated and can't shake the fact that 'leadership' at my company has no backbone.
Any advice?
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Kimberly Kimbrough NONE Ks, United States
Dec 09, 2020 11:05 AM
Replying to Peter Rapin
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Focus on adding value. You are not being perceived as a value added asset to the team.

1) figure out what the team needs to improve project delivery
2) determine what talents/abilities can you bring to the table to enhance project delivery
3) go about showing what you can do, how you can help them.

Seems to me you have a sense on entitlement, that the team (and boss) should just accept that 'you know best'. You have to earn your way.
I was sharing my experience and perhaps my feelings. I guess I feel 'entitled' in the sense that out of all the PMs in the organization, I am the only PMP. I passed 'above target' 1st attempt the day after I got the job and they even gave me a $7000 raise. I make well into six figures. When everyone else on my team is hired for their certifications and expertise and have real work, why would I not expect to be able to use mine? Afterall, we all want the best for our projects. We all want to do good work. And we all want to feel respected and valued at our jobs. Why would they hire a PMP if they didn't want a PMP? They could have hired an admin asst and paid $50,000 a year instead of what they pay me which is nicely over six figures.
Also, they hired 3 other people after me and they do development work. They get to make decisions, they have real work, they are valued.
In many ways it seems that my manager thinks that I am trying to do her job because she is more of a PM. It seems that she likes being a PM rather than a functional manager and is perhaps offended by the fact that I am doing PM work. So she's more focused on knocking me down than empowering me to do great PM work.
Everytime I try to offer anything of value, I get blocked.
Perhaps I do feel entitled in the sense that I want and deserve to be treated with respect on my job and utilize my skills.
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Kimberly Kimbrough NONE Ks, United States
Dec 09, 2020 11:46 AM
Replying to Aaron Porter
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A couple questions:

- Do you need permission to do your job?
- Are you trying to solve problems that others don't consider problems?

A few options:

Option 1 - Conduct a personal assessment of yourself. If you have friends at work, ask them for feedback. Is there something about the way you are approaching project management that is putting others off? Was there heavy handed project management in the past that turned others off to it? Or did they try to formalize project management, and fail, one or more occasions? The problem could be you, or you might just be the current face of an older problem.

Option 2 - to the best of your ability, use the tools that you need to do your job well, and only share what they want to see. Some of the stakeholders I've dealt with want there to be a project schedule, but they aren't interested in seeing it. They want risks to be managed, but they don't want formal risk meetings. They want project management to stay behind the scenes while the work gets done. There's plenty of work for you to do that only needs to be shared with those you need to involve.

I once inherited a project that was way over cost and schedule, and the scope was unclear. I wanted to put the project on hold so we could figure out what was really needed and how to get it done. I was told no. So, I identified a deliverable that part of the team could work on and reported status on that, while the rest of us stopped actively working on the project and focused on rescoping it. I didn't tell my boss, and he congratulated me once we delivered the project with the right deliverables (we found some major issues with scope). I don't normally endorse dishonesty. My point - sometimes you have to be successful before people will believe what is needed to be successful.

Option 3 - if you're really struggling and there is no hope of change, it might be time to consider looking for a career somewhere else. I'm not saying you should. If you choose this path, don't tell anyone, try to find a new job before leaving your current job, and don't discuss your frustrations with your current job in the job interviews. They want to know what you can do for them, not what's wrong at your current employer, even if they ask why you are leaving the company.

These options are just suggestions without a guarantee, based on a little bit of information you provided. You know your situation better than I do. Take a step back and try to see the bigger picture, then come up with your own plan of action. Best wishes.
thank you for your wisom and advice :)
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Kimberly Kimbrough NONE Ks, United States
Dec 09, 2020 4:02 PM
Replying to Emilio Reyes-Hernandez
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Hi Anonymous,
It seems to me they have no clue of what they are doing or looking for. They hired you as a PM and don't let you do your job????!!!!!
I have been in a similar situation before and don't think there is anything you can do to help them understand and learn from you, simply because they don't want to.
Here is my advice:Get out of that toxic company as soon as you possibly can find another job. The sooner the better for you.
Best of luck.
Yes, I am applying for new roles and giving myself 90 days to find work. I may keep this job, too, given there isn't much work for me to do
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Kimberly Kimbrough NONE Ks, United States
Dec 09, 2020 4:06 PM
Replying to Keith Novak
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Unfortunately this problem is not uncommon, nor is it always fixable.

It sounds like your organization lacks role clarity. Managers often want to be in control and act as PMs so they can brag to their bosses about how they were responsible for success. Usually that makes them perform poorly both as the PM, and as a functional manager. They don't have the bandwidth so they don't listen and provide poorly thought out direction.

Technical experts often don't want anyone looking over their shoulders, or steering their work. That becomes a control issue for them. Often they focus on their own area of technical expertise, sub-optimize solutions to their own KPIs and not that of the overall project, and ignore the business realities like cost and schedule.

In that type of culture, PMs are often regarded as an administrative role. Other stakeholders want you to do their busy work, but not help chart the course to success. If you don't have any ownership of the plan, then you're just reporting out on other people's problems. That is a reason many PMs change jobs.

I would strongly suggest you talk to your manager about what their expectations are for your job role. It is difficult to change a culture from the PM level, but at least you can better understand the culture through their eyes.

I have sometimes been effective about changing that PM role perception. Often this is done by with a formula of "Here is the problem I see and here is a good solution". Score a couple wins this way and people start seeing that you make them look better, not worse. That doesn't always work. Some people are stubborn and just want things done their way, and try to justify their way even if it produces poor results.

If your manager wants a real PM, then they need to back you up for you to be successful. If your manager wants a chart monkey, then you need to consider whether you can change their mind, whether you can tolerate that job role, or whether you need to look elsewhere.
i felt like i was in church reading your reply!! i do feel like a chart monkey! lol
I'd try to leverage the lateral moves to transfer to a team that's a better fit. I don't trust that your manager has your best interests at heart
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