I'm interviewing the COO, VP of Sales and VP of Service Delivery to sell them some services. Curious what questions folks would ask each of these roles?
Anonymous
I'm interviewing the COO, VP of Sales and VP of Service Delivery to sell them some services, potentially software. I want to be as prepared as possible and I'm curious what questions folks would ask each of these roles?
I added an example of each, but I'd like to hear what the group suggests?
Eg.
For COO
a. Do you have difficulty generating invoices – collections?
For CFO
a. Are you satisfied with your billable utilization and revenue per person?
b. Are you having difficulty accurately forecasting?
For VP of Professional Services:
a. How do you translate the sales pipeline into your resource plan?
I am not going to give you questions to ask!
what I will say to you start with the job requirements and job specification for each job in question.
What are the key responsibilities for each job
What level of experience [how many years experience hands on] are you looking for e.g. must have or nice to have - there is a difference
What level of qualifications are you looking
What type of a person will fit-in with job and the organisation as a whole
etc etc
Make a list of candidate profile requirements then your questions should be based around the job and the type of person that is needed to do a great job
I think you are asking operational questions to strategic people. If this is the information you are trying to obtain then you are at the wrong level in the organisation.
COOs and CFO are more interested in cost to income ratios, efficiency and profit margins, strategic direction, where will the company be in 3-5 years, what strategic objectives will ge them there.
If your system can help with this then go for it, but when dealing with this level of management do not try and sell them a tool but capacility to deliver, increase ROI etc.
Saving Changes...
Angela HickmanVice President RA-HCC Strategy & CDI Operations| T Medicus llcIndianapolis, In, United States
Give them hypothetical situations and ask them what they would do and how they would handle. Say for example acquiring a CFO position at a hospital that was recently auditing by the government and had to pay back $18 million for incorrect billing to Medicare. What would be your plan for the first 30-60-90 days at this hospital? How would you get morale back? What type of mission statement might you incorporate into the culture?
