What is your Process for Capturing Lessons Learned?
In theory, capturing lessons learned at the end of a project sounds like a great idea. Who wouldn’t want to reflect on what was done right, what could be done better, and then apply those lessons to the next project?
In practice, though, it is sometimes a different story. It may be a lack of time, resources, interest, or follow-through that causes lessons learned to fall by the wayside. Or, even if they are captured they may not necessarily be implemented.
So, what are the processes and techniques you have found effective when it comes to not only capturing lessons learned, but making sure they are applied to future projects? Saving Changes...
Lessons Learned should be captured throught the project and definitely not wait until the project ends. At project closure lessons learned are made available to interested parties and could also be uploaded within a central depository for access by other PM's.
I would add that lessons learned from one project may not impact on another as projects are unique. Saving Changes...
Hans RobbersSenior Director| SalesforceVlissingen, Netherlands
