Project Management

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Can you help me to find the best answer,

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Anonymous
The project manager reviews the issue log at the end of each day. One issue she recorded in the issue log stems from delays in the delivery of materials from a contracted supplier.
What tool should the project manager use to determine if corrective action is necessary?
A. Inspection
B. Trend analysis
C. Audit
D. Performance review
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Basile Nguessan Yao Yavo Project Manager| NSIA GROUPE Côte d'Ivoire
Hello,
In my point of vue, Audit is the best tool in this case.
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Vivek Srivastava Head of International Projects| VBH Holding GmbH Stuttgart, Bw, Germany
Audit
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Before taking corrective action on an issue, I need to understand more about it, e.g. if it is a singular issue or a continued one. For this I would use trend analysis.

Hence I would go for B.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
How about using a phone (I recall from my early years as PM that this is a primary communications tool) for getting information rather than relying on more reports. Maybe the Project Manager should get away from the desk or computer screen once in a while and actually go to the source. You'd be surprised how much you can learn from talking to people.
Trend analysis
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Keith Novak Tukwila, Wa, United States
Trend analysis will provide information as to the frequency and severity of delays.

Audit involves a detailed review of processes, procedures, and historical documentation.

A performance review is less formal than an audit, would likely include at least rudimentary trend analysis, and ask the critical question of why they were late (their fault, or your fault such as you changed their requirements).

I would go with D. It covers more ground than B. It is more expedient and less expensive than C.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
This is a poorly worded question. There is no context provided as to whether this was a one time delivery or whether further deliveries are expected from the supplier. That information would be useful in narrowing down to a correct answer.
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NetCom Learning Netcom Learning Inc.-NY New York, Ny, United States
Trend Analysis, if the supplier shows a pattern of missing on deliverables a corrective action would be required. Because if you need to change your supplier whom you've contracted for procurement you have to show more than one instance of him missing on his deliveries.

It also depends on the SLA (service level agreement) you've signed with the supplier, how many chances would he get.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Meanwhile the contractor crews are on standby, your schedule is sliding and damages to both you and other stakeholders continue to climb. All provided options take effort and time.

Make that phone call.

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