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Risk management checklist: Telecom ISP (internet service Provider)

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Ramcharan Kasivisvanathan Project Delivery & Implementation Manager| Tata Communications Chennai, Tn, India
Dear Project managers & Fellow members of PMI worldwide,

whenever I think about Risk, many things came to my mind about how to tackle those risks.

Now I would like to know some good insights or nuances to better manage risk in the context of Telecom Project management (as a service provider)in delivering QoS to gain customer success.

What are the types of risk you frequently experience in the day to day life in complex project management?
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
This can be answered from multiple views. It seems to my there is a lack of knowledge about risk management according to your question (please sorry if not). Then, taken your question "as is" my recommendation is: 1-perform an elicitation about telecom business, external and internal environment, to know about it. 2-with that as a guide identify the key subject matter experts that will help you on define the project scope (requirements, risks, etc etc). 3-go to subject matter experts to start risk management activities. You have to follow your defined risk management process, obviously.
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Ramcharan Kasivisvanathan Project Delivery & Implementation Manager| Tata Communications Chennai, Tn, India
I can understand, in fact, Risk management or eliciting risk from multiple stakeholders is the project manager's accountability. Would like to know about the generic risk categories in the field of telecom projects from your point of view?

(I usually work for Vodafone ISP, UK. where we are providing Internet connectivity to various enterprise customer (IPVPN, EWL, DIA) through a point to point connection where many teams like planning, design, infrastructure, fiber, prebuild and provisioning, field teams, and testing team will be there to assist and help in the telecom project delivery)
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Ramcharan -

This is a very broad set of project types. The physical infrastructure teams who install fiber in subdivisions will face the risks common to most construction type projects including weather impacts, potential for impacting other utilities, permits and so on. The virtual side of the portfolio will be impacted by challenges such as scalability, staff availability, and factors which generate interference with signal strength.

Kiron

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