Has anyone noticed that PMI has changed the My Account Dashboard (look and feel)? The account details are now put into separate navigation links / sections. But I am unable to find where I can view my attained certificates? There is a "Certifications" section but I don't see my certificates there. It only shows a common link to explore the available certifications.
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Mohit
I am facing the same issue. PMI are migrating to a new user experience and when I contacted them about this issue they mentioned that they are aware of some of these bugs and working on fixing them which hopefully will be complete by the end of February.
Hope this helps.
RK
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1 reply by Mohit Joshi
Feb 18, 2021 12:31 PM
Mohit Joshi
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Ah, thanks Rami. When I contacted PMI support, they mentioned some technical error only with my account...hence, I wasn't sure if it was sitewise or just for me. Guess, will wait for the glitches to get rectified.
I am facing the same issue. PMI are migrating to a new user experience and when I contacted them about this issue they mentioned that they are aware of some of these bugs and working on fixing them which hopefully will be complete by the end of February.
Hope this helps.
RK
Ah, thanks Rami. When I contacted PMI support, they mentioned some technical error only with my account...hence, I wasn't sure if it was sitewise or just for me. Guess, will wait for the glitches to get rectified.
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Feb 18, 2021 12:31 PM
Replying to Mohit Joshi
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Ah, thanks Rami. When I contacted PMI support, they mentioned some technical error only with my account...hence, I wasn't sure if it was sitewise or just for me. Guess, will wait for the glitches to get rectified.
am recently facing the same issue, need to renew my certification today as it is last day for renewal.. but site pmi.org is still not loading my current certifications
can someone suggest what to do? Saving Changes...
It should be accessible from this page but for some reason it is not showing any of my "original" PMI certification exam analysis reports either: https://ccrs.pmi.org/reporting/examanalysis
It is possible they might have deleted the reports older than a certain date but only PMI Customer Care would be likely to confirm that...
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Jeanelyn, good catch. I have four credentials that I took before 2019 and none of them is showing the exam analysis while all other taken 2019 onwards, the exam analysis is showing properly.
I did email customer care to inquire about the issue and received an auto-response: "This serves as notification that, starting early 2024, the designated email address will no longer be actively monitored." so it seems the only way to inquire about this is chatting with them live.
Heather McLarnon: Can you let the certification team know about this issue please. Thanks!
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