Is it "Corrective" or "Preventive" action?

Raz Sid Va, United States

While reviewing the quality of deliverables with the team the project manager determines the several quality issues could have been avoided by using a simple checklist. The checklist is then implemented for future deliverables.

What did the project manager do in this situation?

a) Used corrective action
b) Conducted a lesson learned meeting
c) Used preventive action
d) Facilitated a respective

Posted: Feb 25, 2021 12:38 PM (Updated by author: Feb 25, 2021 3:17 PM)

Sort By:

< 1 2 >

Rami Kaibni

Community Champion

Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada

Feb 26, 2021 10:16 AM

Replying to Bob Cunningham

...

The distinction is that a "correction" is fixing the problem after it happened (i.e. rework) and "corrective action" is an action to prevent the problem from reoccurring in the future (i.e. updating a procedure or work instruction).

-Bob C.

Bob

You can certainly look at it from this angle too, neither of us is wrong. I believe the question and answers are a bit poorly worded. The definition of both is as follows:

Corrective action: Action to eliminate the cause of a nonconformity and to prevent recurrence.

Preventive action: Action to eliminate the cause of a potential nonconformity or other potential undesirable situation.

In the scenario presented, you can consider the PM used a corrective action to prevent reoccurrence but at the same time, the scenario mentioned he used those actions for future deliverables, basically to avoid future non-conformity which makes it a preventive action too. It’s a double edged sword when you look into the details of the scenario.

RK

Posted: Feb 26, 2021 11:05 AM

Piotr Lis Plano, Tx, United States

Answer to this question is: Project manager used corrective action.
If you cut out all of the fluff from this question, than you are left with:

"project manager determines the several quality issues"....... "The checklist is then implemented".

Posted: Feb 26, 2021 12:09 PM

Nanthini Salliah Masai, Johor, Malaysia

I strongly think that it is a corrective action. This is because the checklist was developed after the occurrence of the quality issues. The checklist will be used in future to prevent recurrence.

A preventive action, on the other hand, is developed in advance to correct any potential issues.

Posted: Mar 4, 2021 3:30 AM

< 1 2 >

Please login or join to reply

Is it "Corrective" or "Preventive" action?

Sponsors

Vendor Events

Guessing is not a strategy: How to build decision velocity with AI and real-time data

Newsletters