Project Management

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Looking for templates or guidelines on BA solicitation questions for records management.

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Michael Clarke Alberta, Canada
Can anyone recommend templates or guidelines for elicitation of information from business units, for records management and or document management projects?
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
In my case I have used from years the IEEE Standards like 1233 (system specification), 830 (software requirements), 1362 (Conops), etc for software and non-software solutions. About elicitation in specific I have followed the CMU SEI process for years adding other techniques like Spin Selling

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