Project Management

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Change Management during Salesforce Implementation

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Ellen Wolaner Minneapolis, Mn, United States
I am working with a fast-growing $100 million company that is implementing Salesforce for Sales and Service. The implementation partner's project plan is very much a technical implementation, and I need to complement what they're doing with organizational and process change plans. Having said that, the environment is relatively unstructured and so I can't be onerous. Any suggestions? Any super light plans you might share? TIA.

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