Project Management

Citizen Development

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Topics: Citizen Development
As a beginner to Citizen Development, where to start to offer Citizen Development services to businesses?
For instance, how a consultant can leverage CD as service to clients?
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Start small and focused then iterate and then shout out loud @ the success. Move on to the next problem and iterate/shout and then think of scaling!
Create awareness e.g. advert online, demo the service to business.
Cedric -

Assuming a client has picked a CD tool which you are experienced with, you could offer to support their teams in its initial usage, but the long term vision of CD is for teams to be self-sufficient.

Alternately, if you have experience with this, you could help leadership teams put the right governance system around the use of CD to avoid the well known downsides of end user computing.

Kiron
If you want to work as a consultant, you may create a web page and use the digital marketing advantages to reach the persons that are finding this type of service.
Thank you all for your kind response and advice. :) much appreciated.

@Kiron Yes the ultimate goal of CD is to have a self-sufficient team. CD is new and I will be surprise to see a CD Architect or CD strategist in organisation that just adopted this practice. Personally I think, it will start with CD practioners who later themselves will become CD Architect or Strategist.

From a big picture perspective, I was trying to figure out how a consultant or a furture practioner can benefit from the CD Maturity Model by offering his services to several businesses.

As @Liam said, starting small is key and celebrate success in important.

@Tiago & @ Veronica yes good point :) when I will gain sufficient knowlegde and experience that will be the first thing I will do.
Cedric

Besides what Kiron said, which I totally agree with, the only way I can see a CD consultant required by an organisation, is if that organisation has no IT division and their CD initiative path is the Assisted or IT Delivery Paths but for Fast Track initiatives, team should be self-sufficient.

RK
@Rami Thanks for the input :)
But be careful about alienating traditional IT services because it is very easy for CD solutions to go rogue. CD is a part of shadow IT and if not managed properly it can cause more harm than good in the long term. Have a look at https://www.projectmanagement.com/videos/5...and-IT-Strategy
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1 reply by Cedric Azemia
Oct 04, 2021 2:37 PM
Cedric Azemia
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Yes, noted Anton Oosthuizen. I will definitely keep this in mind.
Cedric,

Great question and I hope to chat with you if available when I get to Mauritius in December. I will be staying for 3 weeks. Let have a Black Bay Tea and talk about business and CD in Mauritius, this is one of the reason I am coming to Mauritius.

For your question Cedric, I think you can send an offer to be the Citizen Developer Business Architect (CDBA) and play the role of CDBA and CDP at the same time to assist the company with insights and maybe offer two or three CD platform and show how they will benefits by showing the cost and time savings and giving them the real life Case Studies. You might check out the CDBA program at PMI that will be launched in November. I was lucky to be selected to participate in the Pilot program few weeks ago.

You might build up some case studies using Enterprise Citizen Development platform from Open Source platform to low cost platform. Stay away from the app that promise 1 hour to build an Enterprise Solution because in the world of software development the software is not complete if you don't deliver User and Technical Documentation and testing put that in mind, but test, test, test everything for yourself to know if the app bring value. Most businesses love Open Source especially if they are coming from well-known company with worldwide market because of the support they can get. Watch out with small company that are getting into the market for buzzword and hype. Any organization want to feel secure in the future when they know, they can get support when they are stacked. Most projects are abandoned because of the technical support. In the world of Software, technical support is King. I worked for Oracle as Sr. Oracle ERP Technical Support Engineer, it is real and stressful it is not worth $92k. You cannot believe the level of technologies that are used for supporting global clients at Oracle.
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1 reply by Cedric Azemia
Oct 04, 2021 2:36 PM
Cedric Azemia
...
Hi Ghislain Nkulu,

Thanks a lot for your comment. Much appreciated. I will be happy to have a chat with you when you will be in Mauritius. Looking forward for it.
Oct 03, 2021 4:12 PM
Replying to Ghislain Nkulu
...
Cedric,

Great question and I hope to chat with you if available when I get to Mauritius in December. I will be staying for 3 weeks. Let have a Black Bay Tea and talk about business and CD in Mauritius, this is one of the reason I am coming to Mauritius.

For your question Cedric, I think you can send an offer to be the Citizen Developer Business Architect (CDBA) and play the role of CDBA and CDP at the same time to assist the company with insights and maybe offer two or three CD platform and show how they will benefits by showing the cost and time savings and giving them the real life Case Studies. You might check out the CDBA program at PMI that will be launched in November. I was lucky to be selected to participate in the Pilot program few weeks ago.

You might build up some case studies using Enterprise Citizen Development platform from Open Source platform to low cost platform. Stay away from the app that promise 1 hour to build an Enterprise Solution because in the world of software development the software is not complete if you don't deliver User and Technical Documentation and testing put that in mind, but test, test, test everything for yourself to know if the app bring value. Most businesses love Open Source especially if they are coming from well-known company with worldwide market because of the support they can get. Watch out with small company that are getting into the market for buzzword and hype. Any organization want to feel secure in the future when they know, they can get support when they are stacked. Most projects are abandoned because of the technical support. In the world of Software, technical support is King. I worked for Oracle as Sr. Oracle ERP Technical Support Engineer, it is real and stressful it is not worth $92k. You cannot believe the level of technologies that are used for supporting global clients at Oracle.
Hi Ghislain Nkulu,

Thanks a lot for your comment. Much appreciated. I will be happy to have a chat with you when you will be in Mauritius. Looking forward for it.
...
2 replies by Ghislain Nkulu
Oct 11, 2021 6:58 PM
Ghislain Nkulu
...
Great, I will be there in December.
Feb 02, 2022 4:31 PM
Ghislain Nkulu
...
Cedric,

Sorry I was not able to find time to even communicate. I really apologiaze for this. I was staying just at the beginning of the Trou d"Eau Douce and I realize that 3 weeks was not enough to do everything that I wanted to do and places I wanted to visit. I am planning a come back again at the end of the year and this time I will have more time to chat.

Once again, I apologiaze for the inconvenience.
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