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Big question. Communication and information is the key to project delivery.
Under normal circumstances communications is a challenge with multiple stakeholders, mostly away from the project office, complex issues, and increasingly fast pace of project progress. People also seem to be busier multi-tasking through matrix organizations.
Remote work resulting from the COVID 19 constraints has made communications even that more difficult.
A tool to deal with this is a fully integrated dashboard providing any and all information when and where required. A participant can instantaneously access and drill down to get the information they need, where they need it and when they need it. It can also be used to up load one's contribution in real time for others to access.
I do not know if they are best tools, but in my actual work place we are using Zoom for communication and Microsoft suit (Teams and others) for collaboration. Just to comment, I am working as remote project manager from more than 20 years ago then pandemic do not change things for me.
Interesting note here by Sergio, tools for communication and coordination
Cloud based project management is a perfect solution however safe & secure integrated communication and data storage facility is a must. "Human Being" is the most important and best tool in project management not any particular software.
Project Resource Management plays vital role in remote project management. I have come across an article that discusses in detail about the project resource management on Saviom website. One can read the article if interested to know more here: https://www.saviom.com/blog/project-resour...w-to-master-it/
Any communication and collaboration tools:
Teams (storage and sharing of documents with access to the up-to-date info+chat)
JIRA (follow up on tasks and issues, project management)
Confluence (collaborative Knowledge base)
Email (it remains a tool for exchanging on topics and can - more often than not - replace a whole meeting)
and so many more that are similar.
MS Teams + Office suite
What changed? Would say, having all those tools on the go, my smartphone, tablet
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