Aug 03, 2021 2:10 PM
Replying to Thomas Walenta
...
Thanks for pointing this out, Kiron.
I would call the difference change affecting the mechanics (of a product, a project, a system ..) and change affecting people (how they perceive mechanical change, how they accept a new behavior ..).
For example, introducing IT systems to courtyards only having typewriters requires LOTS of training of everybody. We started introducing a keyboard (my project in 1992).
For example, rolling out SAP/ERP is a mechanical task, following a phased approach. In parallel, you need a change management project or phase to convince people from finance, sales, logistic todo their business with the new system. And this will make or break it all.
Thomas