Benefits Realization vs deliverables inside a Project Charter

Benefits Realization

Allen Hand Ontario, Canada

We have an existing Project charter with a section on Benefits to be realized. However, I'm struggling with what content should go in this section of the charter.

Deliverables or Outcomes?
for example: if the project was to paint 12 buses blue, then, the deliverable would be 12 blue buses. However, the business told us the "benefit" would be 10% happier people with blue buses.

based upon the above...what goes into the benefits section?
(10% happier people I assume.).

if so, what section would the deliverables belong to?

I'm tripping up on where to place deliverables vs benefits inside a charter.

thank you

Posted: Jan 8, 2022 12:04 PM

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Benefits Realization vs deliverables inside a Project Charter

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