Project Management

Project Management Central

Please login or join to subscribe to this thread

Topics: Benefits Realization, Quality, Talent Management
Remote work, Artificial intelligence and Human contact
Do these three variables together make it easier, in your opinion, to deliver value to the customer?

What are the consequences for interpersonal relationships and teamwork?
Sort By:
Page: 1 2 next>
Hi Luis,

human relationships and teamwork are key for projects and hence for creating value. Customers are humans too and their perception what they consider being of value can be influenced (e.g. by expectations management or reframing or FUD).

Influencing is certainly easier when you have f2f contact as when you rely on virtual communications / remote work. I do not see AI having had an entry into PM so far, but there is potential like AI reading emotions and influencing people like facebook, amazon or google are doing. Isn't any marketing trying to influence? And isn't marketing getting more and more automated? Large projects should have project marketing but I have not heard of the use of AI for it yet.

Remote work existed before Corona and will persist in the future. We saw big improvements during the past 2 years. But I did not see much AI influence, except some tools like perflo trying to analyse digital communication and derive team status from it.

Thomas
...
1 reply by Luis Branco
Feb 13, 2022 9:03 AM
Luis Branco
...
Dear Thomas
Thank you for participating in this reflection and for your opinions.
I'm reading a book by Kevin Roose, recently published in Portugal: "Futureproof: 9 Rules for Humans in the Age of Automation" which is making me worried about what humans are doing with the evolution of technology, in particular reference to AI
Luis -

Great question. While many folks see the negative side of AI, I look at the positive. If it can reduce the manual administration side of the role and provide better decision support, then it can help a PM spent more time on building positive human contact.

Remote work is the norm and not the exception as our projects benefit from a global, diverse workforce. However, PURELY remote work should be avoided (COVID-19 restrictions aside) to enable us to accelerate the process of building positive relationships and a high performing team.

Kiron
...
1 reply by Luis Branco
Feb 13, 2022 9:03 AM
Luis Branco
...
Dear Kiron
Thank you for participating in this reflection and for your opinions.
I'm reading a book by Kevin Roose, recently published in Portugal: "Futureproof: 9 Rules for Humans in the Age of Automation" which is making me worried about what humans are doing with the evolution of technology, in particular reference to AI
Feb 12, 2022 1:51 PM
Replying to Thomas Walenta
...
Hi Luis,

human relationships and teamwork are key for projects and hence for creating value. Customers are humans too and their perception what they consider being of value can be influenced (e.g. by expectations management or reframing or FUD).

Influencing is certainly easier when you have f2f contact as when you rely on virtual communications / remote work. I do not see AI having had an entry into PM so far, but there is potential like AI reading emotions and influencing people like facebook, amazon or google are doing. Isn't any marketing trying to influence? And isn't marketing getting more and more automated? Large projects should have project marketing but I have not heard of the use of AI for it yet.

Remote work existed before Corona and will persist in the future. We saw big improvements during the past 2 years. But I did not see much AI influence, except some tools like perflo trying to analyse digital communication and derive team status from it.

Thomas
Dear Thomas
Thank you for participating in this reflection and for your opinions.
I'm reading a book by Kevin Roose, recently published in Portugal: "Futureproof: 9 Rules for Humans in the Age of Automation" which is making me worried about what humans are doing with the evolution of technology, in particular reference to AI
Feb 12, 2022 4:32 PM
Replying to Kiron Bondale
...
Luis -

Great question. While many folks see the negative side of AI, I look at the positive. If it can reduce the manual administration side of the role and provide better decision support, then it can help a PM spent more time on building positive human contact.

Remote work is the norm and not the exception as our projects benefit from a global, diverse workforce. However, PURELY remote work should be avoided (COVID-19 restrictions aside) to enable us to accelerate the process of building positive relationships and a high performing team.

Kiron
Dear Kiron
Thank you for participating in this reflection and for your opinions.
I'm reading a book by Kevin Roose, recently published in Portugal: "Futureproof: 9 Rules for Humans in the Age of Automation" which is making me worried about what humans are doing with the evolution of technology, in particular reference to AI
Dear Luis

there are many authors warning about AI, giving several scenarios. And there are authors trying to calm down fear, often with relationships with profiteers of AI. Military AI and surveillance AI may seem like largest threats. But also self driving cars, brain computer interfaces or cybercrime can proof to be disruptive.

But who really cares about humanity, isn’t it about individual pain or damage to your family?

As long as AI turns up the heat slowly we can boil like the frog.
...
1 reply by Luis Branco
Feb 13, 2022 2:31 PM
Luis Branco
...
Dear Thomas
I absolutely agree
We can bake like the frog :-)
The three variables provide for different results - each could enhance benefits if managed effectively yet increase risk to project delivery.

In my mind a project manager (team) should do a pro vs con analysis of each when initiating a project and develop mitigating measures as may be appropriate. Typically this analysis may result in a hybrid approach (some remote - some face-to-face; some computer assist).

Many years ago when I started out (infrastructure delivery) we mostly worked remotely - some people on site, some people at the home office, design personnel at the engineer's office, sub-consultants spread everywhere. Communications was not as it is today - yes we had phones but that's about it. We relied on Canada Post and site visits. Coordination was a challenge, integration was not invented yet.
Seeing the benefits of closer coordination we started setting up specific project management offices - usually in temporary locations at one of the major stakeholder's premises gathering everyone under the same roof. This concept was a major improvement in project delivery and continues to this date. Now, with the considerable improvement on computer assisted communications the integration available under one roof can be achieved from remote locations thus we can go back to where we were 30 years with the benefits of under one roof.

AI is a subject to itself. I accept it's inevitability but its going to be a struggle. The delivery of infrastructure projects has, and continues, to be challenged by advancing technology. The major architect, engineering and construction management firms have adopted the latest technical advances however the sub-trades are still essentially manual (paper based) operations, especially the smaller localized companies.
It will happen, it will take time and there will be costs, possible including social costs.
...
1 reply by Luis Branco
Feb 13, 2022 2:37 PM
Luis Branco
...
Dear Peter
Thank you for participating in this reflection and for your opinions.

We agree when we think about infrastructure projects
Despite that, I've seen tractors doing analyzes
to the soil, plowing the land, compensating for soil deficiencies and sowing and/or planting it without any human intervention

Regarding AI and the replacement of work by humans, it may happen sooner than we can imagine.
Feb 13, 2022 10:50 AM
Replying to Thomas Walenta
...
Dear Luis

there are many authors warning about AI, giving several scenarios. And there are authors trying to calm down fear, often with relationships with profiteers of AI. Military AI and surveillance AI may seem like largest threats. But also self driving cars, brain computer interfaces or cybercrime can proof to be disruptive.

But who really cares about humanity, isn’t it about individual pain or damage to your family?

As long as AI turns up the heat slowly we can boil like the frog.
Dear Thomas
I absolutely agree
We can bake like the frog :-)
Feb 13, 2022 2:10 PM
Replying to Peter Rapin
...
The three variables provide for different results - each could enhance benefits if managed effectively yet increase risk to project delivery.

In my mind a project manager (team) should do a pro vs con analysis of each when initiating a project and develop mitigating measures as may be appropriate. Typically this analysis may result in a hybrid approach (some remote - some face-to-face; some computer assist).

Many years ago when I started out (infrastructure delivery) we mostly worked remotely - some people on site, some people at the home office, design personnel at the engineer's office, sub-consultants spread everywhere. Communications was not as it is today - yes we had phones but that's about it. We relied on Canada Post and site visits. Coordination was a challenge, integration was not invented yet.
Seeing the benefits of closer coordination we started setting up specific project management offices - usually in temporary locations at one of the major stakeholder's premises gathering everyone under the same roof. This concept was a major improvement in project delivery and continues to this date. Now, with the considerable improvement on computer assisted communications the integration available under one roof can be achieved from remote locations thus we can go back to where we were 30 years with the benefits of under one roof.

AI is a subject to itself. I accept it's inevitability but its going to be a struggle. The delivery of infrastructure projects has, and continues, to be challenged by advancing technology. The major architect, engineering and construction management firms have adopted the latest technical advances however the sub-trades are still essentially manual (paper based) operations, especially the smaller localized companies.
It will happen, it will take time and there will be costs, possible including social costs.
Dear Peter
Thank you for participating in this reflection and for your opinions.

We agree when we think about infrastructure projects
Despite that, I've seen tractors doing analyzes
to the soil, plowing the land, compensating for soil deficiencies and sowing and/or planting it without any human intervention

Regarding AI and the replacement of work by humans, it may happen sooner than we can imagine.
...
1 reply by Peter Rapin
Feb 14, 2022 1:39 PM
Peter Rapin
...
Intelligent farm equipment is currently limited to high end producers (factory farms) not the average farmer. I can see two possible scenarios here: 1) factory farms buy out the small operator which can no longer compete, and/or 2) the small operators form co-ops to share the cost of IT driven operations. This concept can be applied to other industries. The remaining independents will operate in the niche markets.

Either way this will result in significant social costs.

That being said, one must separate mechanization from artificial intelligence. AI is not a replacement for mundane jobs or tasks but the higher end requirements. AI is not about performing menial tasks but undertaking analysis and making decisions currently being done by humans. It is not going to replace the brick layer, it is going to replace the project manager.
Good question.
I would say it depends. Anyway, if you manage successfully, it definitely will help.
...
1 reply by Luis Branco
Feb 14, 2022 11:08 AM
Luis Branco
...
Dear Abolfazl
Thank you for participating in this reflection and for your opinion.
What it considers: "manage successfully"
We have to stop thinking of either/or situations. It's not remote work or face-to-face. It should be both. Do face-to-face as needed and as possible then complement with remote work. Let's not forget that remote work does not necessarily mean individual work. Team members could be working remotely yet still working as a team.

As for artificial intelligence, I think having the tedium dealt with only helps us spend more time in the right place, our stakeholders.
...
1 reply by Luis Branco
Feb 14, 2022 11:13 AM
Luis Branco
...
Dear Stephane
Thank you for participating in this reflection and for your opinions.

Does work, when done remotely, have any impact on interpersonal relationships?

Is it easier to replace a worker who carries out his activities remotely with AI?

What if you are doing your job on a temporary basis?
Page: 1 2 next>  

Please login or join to reply

Content ID:
ADVERTISEMENTS

"Smoking is one of the leading causes of statistics."

- Fletcher Knebel

ADVERTISEMENT

Sponsors