Project Management

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Remote work, Artificial intelligence and Human contact

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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Do these three variables together make it easier, in your opinion, to deliver value to the customer?

What are the consequences for interpersonal relationships and teamwork?
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Feb 14, 2022 8:43 AM
Replying to Abolfazl Yousefi Darestani
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Good question.
I would say it depends. Anyway, if you manage successfully, it definitely will help.
Dear Abolfazl
Thank you for participating in this reflection and for your opinion.
What it considers: "manage successfully"
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Feb 14, 2022 10:46 AM
Replying to Stéphane Parent
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We have to stop thinking of either/or situations. It's not remote work or face-to-face. It should be both. Do face-to-face as needed and as possible then complement with remote work. Let's not forget that remote work does not necessarily mean individual work. Team members could be working remotely yet still working as a team.

As for artificial intelligence, I think having the tedium dealt with only helps us spend more time in the right place, our stakeholders.
Dear Stephane
Thank you for participating in this reflection and for your opinions.

Does work, when done remotely, have any impact on interpersonal relationships?

Is it easier to replace a worker who carries out his activities remotely with AI?

What if you are doing your job on a temporary basis?
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1 reply by Stéphane Parent
Feb 15, 2022 3:15 PM
Stéphane Parent
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Luis,

There are different ways to build and maintain interpersonal relationships. Some of them will get you there faster; some, slower. You cannot blame the medium.

What does remote work have to do with AI-replaceability? I currently do writing remotely. AI does not know the impact that one synonym can do on the emotional content. AI does not know that the order of the words in a sentence can improve legibility. As far as AI is concerned, different synonyms or sentence structures all have the same ranking. For that reason, AI is not about to replace prose writing anytime soon, remotely or on-site. (Poetic writing is easier for AI to do as it is more structured.)

What does temporary have to do with AI? If anything, temporary should be the realm of human work. AI makes sense for operational, thus ongoing, activities. If you need something done in months, won't it be cheaper to pay an experienced human to do it, rather than invest in machine-learning to get the AI up to snuff?
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Feb 13, 2022 2:37 PM
Replying to Luis Branco
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Dear Peter
Thank you for participating in this reflection and for your opinions.

We agree when we think about infrastructure projects
Despite that, I've seen tractors doing analyzes
to the soil, plowing the land, compensating for soil deficiencies and sowing and/or planting it without any human intervention

Regarding AI and the replacement of work by humans, it may happen sooner than we can imagine.
Intelligent farm equipment is currently limited to high end producers (factory farms) not the average farmer. I can see two possible scenarios here: 1) factory farms buy out the small operator which can no longer compete, and/or 2) the small operators form co-ops to share the cost of IT driven operations. This concept can be applied to other industries. The remaining independents will operate in the niche markets.

Either way this will result in significant social costs.

That being said, one must separate mechanization from artificial intelligence. AI is not a replacement for mundane jobs or tasks but the higher end requirements. AI is not about performing menial tasks but undertaking analysis and making decisions currently being done by humans. It is not going to replace the brick layer, it is going to replace the project manager.
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2 replies by Luis Branco and Stéphane Parent
Feb 15, 2022 7:15 AM
Luis Branco
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Dear Peter
We agree with what you said in your comment.

Artificial intelligence is replacing doctors, lawyers and, of course, project managers

For project management, that's Workfusion's promise :-)
Feb 15, 2022 3:17 PM
Stéphane Parent
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LOL! A few months ago, I watched a video that showed a robotic brick layer.
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Luis Branco CEO| Business Insight, Consultores de Gestão, Ldª Carcavelos, Lisboa, Portugal
Feb 14, 2022 1:39 PM
Replying to Peter Rapin
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Intelligent farm equipment is currently limited to high end producers (factory farms) not the average farmer. I can see two possible scenarios here: 1) factory farms buy out the small operator which can no longer compete, and/or 2) the small operators form co-ops to share the cost of IT driven operations. This concept can be applied to other industries. The remaining independents will operate in the niche markets.

Either way this will result in significant social costs.

That being said, one must separate mechanization from artificial intelligence. AI is not a replacement for mundane jobs or tasks but the higher end requirements. AI is not about performing menial tasks but undertaking analysis and making decisions currently being done by humans. It is not going to replace the brick layer, it is going to replace the project manager.
Dear Peter
We agree with what you said in your comment.

Artificial intelligence is replacing doctors, lawyers and, of course, project managers

For project management, that's Workfusion's promise :-)
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Feb 14, 2022 11:13 AM
Replying to Luis Branco
...
Dear Stephane
Thank you for participating in this reflection and for your opinions.

Does work, when done remotely, have any impact on interpersonal relationships?

Is it easier to replace a worker who carries out his activities remotely with AI?

What if you are doing your job on a temporary basis?
Luis,

There are different ways to build and maintain interpersonal relationships. Some of them will get you there faster; some, slower. You cannot blame the medium.

What does remote work have to do with AI-replaceability? I currently do writing remotely. AI does not know the impact that one synonym can do on the emotional content. AI does not know that the order of the words in a sentence can improve legibility. As far as AI is concerned, different synonyms or sentence structures all have the same ranking. For that reason, AI is not about to replace prose writing anytime soon, remotely or on-site. (Poetic writing is easier for AI to do as it is more structured.)

What does temporary have to do with AI? If anything, temporary should be the realm of human work. AI makes sense for operational, thus ongoing, activities. If you need something done in months, won't it be cheaper to pay an experienced human to do it, rather than invest in machine-learning to get the AI up to snuff?
avatar
Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Feb 14, 2022 1:39 PM
Replying to Peter Rapin
...
Intelligent farm equipment is currently limited to high end producers (factory farms) not the average farmer. I can see two possible scenarios here: 1) factory farms buy out the small operator which can no longer compete, and/or 2) the small operators form co-ops to share the cost of IT driven operations. This concept can be applied to other industries. The remaining independents will operate in the niche markets.

Either way this will result in significant social costs.

That being said, one must separate mechanization from artificial intelligence. AI is not a replacement for mundane jobs or tasks but the higher end requirements. AI is not about performing menial tasks but undertaking analysis and making decisions currently being done by humans. It is not going to replace the brick layer, it is going to replace the project manager.
LOL! A few months ago, I watched a video that showed a robotic brick layer.
...
1 reply by Peter Rapin
Feb 15, 2022 3:38 PM
Peter Rapin
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Yup! And some day they will build a 3-D printer to complete a high-rise. :-)
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
Feb 15, 2022 3:17 PM
Replying to Stéphane Parent
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LOL! A few months ago, I watched a video that showed a robotic brick layer.
Yup! And some day they will build a 3-D printer to complete a high-rise. :-)
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1 reply by Stéphane Parent
Feb 15, 2022 4:28 PM
Stéphane Parent
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We're not too far away: they are already 3-D printing houses.
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Feb 15, 2022 3:38 PM
Replying to Peter Rapin
...
Yup! And some day they will build a 3-D printer to complete a high-rise. :-)
We're not too far away: they are already 3-D printing houses.
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Tiago Romao Project Manager - PfMP | PgMP | PMP | ACP | PBA | CBAP | CSM | MSc.| Altice Portugal | Meo Sobreda, Setubal/Almada, Portugal
Human contact is everywhere, everyday, as are, constraints and restrictions.

Remote work can mitigate these "risks", as proved along the pandemic.

AI also, can mitigate constraints due to constraints, restrictions caused by known unknowns, either negative risks, distance, language, natural disastrous, as positive, administrative, communication, etc.
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Zana Green Project Coordinator United States
Hi Luis,

To answer your first question: Absolutely! These 3 variables each have their own unique ways of adding value to the client experience. Remote work allows employees to work in a way that suits them best, boosting productivity and flexibility. Artificial intelligence helps automate mundane tasks and provides valuable insights into customer behavior, enabling businesses to make data-driven decisions and enhance customer satisfaction. I can say that the use of AI in my role at my organization has been a useful and efficient tool, especially for note-taking. Meanwhile, human contact brings a personal connection that creates trust and loyalty among clients. By utilizing these different approaches in combination, businesses can create a well-rounded strategy to deliver exceptional value to their clients.
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