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Navigate through this transitional period?

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Gretta Kelzi Operations Manager/Ethics Insights Team| Esri Lebanon/PMI Jdeidet Al Maten, Al Maten, Lebanon
I’ve been always thinking about what’s going on in our world… Being remote without human contact have always triggered me to think on how much we are honest nowadays in our professional environment.

So I did a small research and found an interesting paper on PMI.org talking about this topic. Although it dates back to 2009, yet I found it so valid, specifically the below:

“Ethics via leadership is the most difficult to implement on the virtual project. The project manager must understand his or her leadership style and his or her ethical behavior, and must constantly uphold ethics. This form of ethics is centered on trust.”

Honesty, trust, fairness, transparency, integrity are the values that will help us navigate through this transitional period.

Do you agree ? Disagree? Thoughts?
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Gretta Kelzi Operations Manager/Ethics Insights Team| Esri Lebanon/PMI Jdeidet Al Maten, Al Maten, Lebanon
Feb 15, 2022 4:13 PM
Replying to Verónica Elizabeth Pozo Ruiz
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Core Values must be always present in our performance as professionals not only in habitual face-to-face work mode but also in the new reality of working in remote/virtual manner. Perhaps this new way of working has launched our creativity to get the same good results in the execution of projects, but always applying the principles of fairness, integrity, transparency, and honesty.
Thank you Veronica for this straight forward statement, performance is always tight to values.
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Gretta Kelzi Operations Manager/Ethics Insights Team| Esri Lebanon/PMI Jdeidet Al Maten, Al Maten, Lebanon
Feb 16, 2022 7:13 AM
Replying to Sergio Luis Conte
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The "problem" is thinking that this way of working is transitional or it is about the pandemic. People like me are working in this manner from long time ago including it there is no way to connect except for a phone bridge. And no matter that, myself and other deliver projects working with highly virtual distributed around the world teams. The pandemic just accelerate something that was there. So, it is not a transition, it is a reality that was accelerate thanks the pandemic. About what you state as values nothing new because it is the same if you are working remote or not. Just thinks like trust becomes more critical. But again, nothing new. Time ago I worked as a leader to implement "Speed of Trust" (Steven Covey method) because things like that are key success factor to gain into agility by implementing agile approach.
Sergio, the transition, that I am talking about, is about the fact of globalizing the digitalization and make it the new norm. This is the context of raising the importance of human behavior as a concern.
Thank you again for confirming that values are the successful key for that.
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2 replies by Gretta Kelzi and Sergio Luis Conte
Feb 16, 2022 8:51 AM
Sergio Luis Conte
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I understood Gretta. But threre is not a new norm in my opinion. Myself and others are working with this from 1998 and before and organizations are working in taking advantage from that time. No changes on human behavior, generally speaking, about trust, collaboration, integrity, transparency, etc, etc. Or people "do not need" that when working face-to-face?. Nothing new below the sun, at least in my humble opinion.
Feb 22, 2022 3:31 AM
Gretta Kelzi
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Hello Sergio, I understand what you are saying, what you have been experiencing since 1998, now is being adopted by the globe, expansion is what could be a trigger to think about re-enforcing those values.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Feb 16, 2022 8:40 AM
Replying to Gretta Kelzi
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Sergio, the transition, that I am talking about, is about the fact of globalizing the digitalization and make it the new norm. This is the context of raising the importance of human behavior as a concern.
Thank you again for confirming that values are the successful key for that.
I understood Gretta. But threre is not a new norm in my opinion. Myself and others are working with this from 1998 and before and organizations are working in taking advantage from that time. No changes on human behavior, generally speaking, about trust, collaboration, integrity, transparency, etc, etc. Or people "do not need" that when working face-to-face?. Nothing new below the sun, at least in my humble opinion.
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Peter Rapin Subject Matter Expect; Project Delivery| Independent Consultant Ontario, Canada
In my experience we are always transitioning and that the values discussed are the only constant. During my professional life the industry transitioned from landlines, pen and paper, postal delivery, teletype, facsimile transmission (facs), email, concurrent design, integrated delivery, and now artificial intelligence. Before me there was transition from written communication (post and telegrams), horse and buggy, steam, air transportation, etc. Through all of this trust, collaboration, integrity, transparency, etc., has remain equally critical to success.

"Globalization of integration" is not a new transition, its a continuation of the process of evolution. Its not a matter of 'today we will transition' and tomorrow transitioning will be over, it will just be the same - but different. The only constant is our values.
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1 reply by Gretta Kelzi
Feb 22, 2022 3:34 AM
Gretta Kelzi
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very convincing Peter, continuous evolution of things, values and principles are constant, should always be re-enforced.
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Albert Agbemenu Managing Director| Seag Focus Ghana Ltd Accra, Ghana
Hello Gretta, I agree with you on this very important topic. That notwithstanding, let me say that, these values should not only be dependent on a particular situation or period. They must be embedded in the sleeves of the diligent project manager. That said, these values should not be difficult to implement on virtual a project. Constantly upholding to these ethical values should be a lifestyle of the project manager.

I worked on a project last year during the peak of the pandemic. The project involved the design of some buildings and infrastructure for a new mine. Being the project manager, I initially thought it was going to be the most difficult assignment, especially so when I never had the opportunity to meet most of the team members who I was going to work with remotely. The only platform we had to meet was virtually to review work and discuss reports. Part of the team was located in Australia whilst the others were here with me in Africa, but yet still not co-located. I was working from my small space on the dining table reaching out to the rest of the team (multicultural). One thing that was clear to every one of us from the outset was the need for having these ethical values as you’ve listed. With that in mind, we were able to work across a time zone of 8 hours difference, where the Africa team is able to start work at 8am in the morning which will be 4pm for the Australian team with just one hour transition period each day. This routine continued for almost one year and the project was completed without any single conflict. At a point in time, me being the project manager was even down with covid-19 but that had no negative impact on the project due to the values we all carried along positively.

So yes, as I said, living by these values are just as important in normal times as in uncertain periods. Its just a matter of keeping strictly to the culture of it that makes the difference.

These are my thoughts…
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1 reply by Gretta Kelzi
Feb 22, 2022 3:40 AM
Gretta Kelzi
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Thank you Albert for sharing your experience, I have added to my list "Respect" , as this is also important factor being a project manager dealing with multiple cultural environments.
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Gretta Kelzi Operations Manager/Ethics Insights Team| Esri Lebanon/PMI Jdeidet Al Maten, Al Maten, Lebanon
Feb 16, 2022 8:40 AM
Replying to Gretta Kelzi
...
Sergio, the transition, that I am talking about, is about the fact of globalizing the digitalization and make it the new norm. This is the context of raising the importance of human behavior as a concern.
Thank you again for confirming that values are the successful key for that.
Hello Sergio, I understand what you are saying, what you have been experiencing since 1998, now is being adopted by the globe, expansion is what could be a trigger to think about re-enforcing those values.
avatar
Gretta Kelzi Operations Manager/Ethics Insights Team| Esri Lebanon/PMI Jdeidet Al Maten, Al Maten, Lebanon
Feb 16, 2022 9:31 AM
Replying to Peter Rapin
...
In my experience we are always transitioning and that the values discussed are the only constant. During my professional life the industry transitioned from landlines, pen and paper, postal delivery, teletype, facsimile transmission (facs), email, concurrent design, integrated delivery, and now artificial intelligence. Before me there was transition from written communication (post and telegrams), horse and buggy, steam, air transportation, etc. Through all of this trust, collaboration, integrity, transparency, etc., has remain equally critical to success.

"Globalization of integration" is not a new transition, its a continuation of the process of evolution. Its not a matter of 'today we will transition' and tomorrow transitioning will be over, it will just be the same - but different. The only constant is our values.
very convincing Peter, continuous evolution of things, values and principles are constant, should always be re-enforced.
avatar
Gretta Kelzi Operations Manager/Ethics Insights Team| Esri Lebanon/PMI Jdeidet Al Maten, Al Maten, Lebanon
Feb 20, 2022 9:05 AM
Replying to Albert Agbemenu
...
Hello Gretta, I agree with you on this very important topic. That notwithstanding, let me say that, these values should not only be dependent on a particular situation or period. They must be embedded in the sleeves of the diligent project manager. That said, these values should not be difficult to implement on virtual a project. Constantly upholding to these ethical values should be a lifestyle of the project manager.

I worked on a project last year during the peak of the pandemic. The project involved the design of some buildings and infrastructure for a new mine. Being the project manager, I initially thought it was going to be the most difficult assignment, especially so when I never had the opportunity to meet most of the team members who I was going to work with remotely. The only platform we had to meet was virtually to review work and discuss reports. Part of the team was located in Australia whilst the others were here with me in Africa, but yet still not co-located. I was working from my small space on the dining table reaching out to the rest of the team (multicultural). One thing that was clear to every one of us from the outset was the need for having these ethical values as you’ve listed. With that in mind, we were able to work across a time zone of 8 hours difference, where the Africa team is able to start work at 8am in the morning which will be 4pm for the Australian team with just one hour transition period each day. This routine continued for almost one year and the project was completed without any single conflict. At a point in time, me being the project manager was even down with covid-19 but that had no negative impact on the project due to the values we all carried along positively.

So yes, as I said, living by these values are just as important in normal times as in uncertain periods. Its just a matter of keeping strictly to the culture of it that makes the difference.

These are my thoughts…
Thank you Albert for sharing your experience, I have added to my list "Respect" , as this is also important factor being a project manager dealing with multiple cultural environments.
avatar
Denathayalan Ramasamy Chief Technology Officer| Atal Incubation Centre -CIIC Chennai, Tamilnadu, India
Good to see bunch of active conversation. Agree with perception and thought process; while most of the leaders are verifying the deliverables, tracking on projects and being emphatic, trustworthy, transparent to team, retaining them are challenges. Let this too pass
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1 reply by Gretta Kelzi
Mar 21, 2022 5:56 AM
Gretta Kelzi
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Thank you for your valuable contribution, this is the real challenge, I agree
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Hi Gretta,

good conversation you initiated.

Yes, the 5 values you mentioned can be seen as supporting what we call ethical behaviour and we feel good if we see it or do it. Research by Rushworth Kidder indicates that he found 8 human values in most of the societies and cultures he looked at globally. These are respect, responsibility, fairness, honesty (and those are the base of PMI's code) and community, care, humility and autonomy.

Why are they values? Because if they are observed, we feel good, if they are violated, we feel bad, maybe get angry or start to hate. They are human values because they are generally felt by humans everywhere. They unite groups because if they are observed in a group, everybody feels great.

And they are to be distinguished from beliefs, which divide people. Belief systems are important, but feed from disrespect for people not believing.

Regarding transition, I see life or time as a river and we swim in it. We always transition from one spot to the other, sometimes in calm waters, sometimes it is a bit bumpy. After a transition is the start of new transition.

So digitization goes on since 30 years at least, globalization too (despite now being slowed down by western sanctions), a Pandemic takes 3-4 years, and maybe the next one comes shortly after.

We need to learn to swim if we want to have a good time. And we need to promote the human values and follow them if the time we have should be good.

Thomas
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1 reply by Gretta Kelzi
Mar 21, 2022 6:29 AM
Gretta Kelzi
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Dear Thomas,
You always inspire me with your ideas.
Thank you for stating it so clearly: creating an environment where human are feeling good is the key to successful project implementations.
Also highlighting the difference between beliefs and values is very insightful.
Learning a lot from your wisdom and experience.
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