I am currently completing my masters degree and would appreciate some feedback from the PM community. I am looking to investigate emotional intelligence in project management and want to gauge the level of understanding and implementation in the industry for my thesis. From looking at academic papers, it appears to be used a bit in construction management.
Has anyone any experience with emotional intelligence? I am considering a screening tool for evaluating project managers and possibly on how to increase emotional intelligence specifically for PMs. I see a bit discussed on the topic, but nothing concrete.
Has anyone any feedback or opinions on the topic?
I appreciate any feedback from this great community.
As you can see, emotional intelligence is extensively discussed. It is used anywhere that people interact with other people, and one of the critical factors that separates effective leaders, from Theory X managers.
If you want to help develop the emotional intelligence of others however, you must first work on developing it in yourself. While some of it comes naturally, growing it is a conscious effort.
You can find multiple tests to measure what they call EQ (Emotional Quotient) which is the Emotional Intelligence equivalent to measuring IQ. I'm not sure how that could fit into a hiring process in the quiz approach, but they help to understand more about what EQ really is and where you score. What you could consider is situational based interview questions specifically to address EQ.
Some interview processes ask a series of questions to evaluate things like ethics, technical skill, or people skills based on experiences you have had in the past. The interviewee explains the situation, how they handled it, and the outcome.
For you to use those kinds of questions to evaluate the EQ of others, you must have sufficient EQ yourself. Did the person let their own emotions cloud their judgement? Did they read the emotions of others effectively? Did they respond in a way that showed an understanding of others. That is difficult to judge unless you already have the skills yourself, so if you want to grow it in your team, start with you.
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1 reply by Cian Camplisson
Mar 01, 2022 12:56 PM
Cian Camplisson
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Thanks Keith. Definitely something for me to keep in mind during my research. I see EI/EQ discussed, but at a rather high level. Of course, I am restricted to a degree in the material I can use in my thesis with regards to being peer reviewed and recent. I aim to possibly develop a tool to screen project managers and I will have to take any of my personal opinions out of the final product.
Thanks again,
Cian
As you can see, emotional intelligence is extensively discussed. It is used anywhere that people interact with other people, and one of the critical factors that separates effective leaders, from Theory X managers.
If you want to help develop the emotional intelligence of others however, you must first work on developing it in yourself. While some of it comes naturally, growing it is a conscious effort.
You can find multiple tests to measure what they call EQ (Emotional Quotient) which is the Emotional Intelligence equivalent to measuring IQ. I'm not sure how that could fit into a hiring process in the quiz approach, but they help to understand more about what EQ really is and where you score. What you could consider is situational based interview questions specifically to address EQ.
Some interview processes ask a series of questions to evaluate things like ethics, technical skill, or people skills based on experiences you have had in the past. The interviewee explains the situation, how they handled it, and the outcome.
For you to use those kinds of questions to evaluate the EQ of others, you must have sufficient EQ yourself. Did the person let their own emotions cloud their judgement? Did they read the emotions of others effectively? Did they respond in a way that showed an understanding of others. That is difficult to judge unless you already have the skills yourself, so if you want to grow it in your team, start with you.
Thanks Keith. Definitely something for me to keep in mind during my research. I see EI/EQ discussed, but at a rather high level. Of course, I am restricted to a degree in the material I can use in my thesis with regards to being peer reviewed and recent. I aim to possibly develop a tool to screen project managers and I will have to take any of my personal opinions out of the final product.
Thanks again,
Cian Saving Changes...
Denathayalan RamasamyChief Technology Officer| Atal Incubation Centre -CIICChennai, Tamilnadu, India
Emotional intelligence plays a vital role during the stakeholder management & resource management process. More than tools it can be developed based on experience while taking expert interviews, steering focus groups, and moderating the Change control board
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1 reply by Cian Camplisson
Mar 05, 2022 12:32 PM
Cian Camplisson
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Thank you Denathayalan for your feedback and experience. Yes I agree with EI being very important stakeholders (particularly with resistant stakeholders) and I imagine wider communications. EI is defiantly not a ‘one size fits all' tool and your approach will be unique to every stakeholder and situation. It is something that is almost impossible to teach, but I feel it can be developed and refined with experience.
Thanks again,
Cian.
Emotional intelligence plays a vital role during the stakeholder management & resource management process. More than tools it can be developed based on experience while taking expert interviews, steering focus groups, and moderating the Change control board
Thank you Denathayalan for your feedback and experience. Yes I agree with EI being very important stakeholders (particularly with resistant stakeholders) and I imagine wider communications. EI is defiantly not a ‘one size fits all' tool and your approach will be unique to every stakeholder and situation. It is something that is almost impossible to teach, but I feel it can be developed and refined with experience.
Thanks again,
Cian. Saving Changes...
