Project Management

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Responsible Decision Making. To Declare or Not?

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Albert Agbemenu Managing Director| Seag Focus Ghana Ltd Accra, Ghana
A Project Manager who has been jobless for over a year due the COVID-19 pandemic recently got two projects back to back.

A firm he owns first won a bid to supply and install Prefabricated Buildings for a Construction Company who was mobilising for a big project. Just as he was preparing to sign the contract, he got another appointment as the Employer's Project Manager for a Bank project. A week after signing the contract as the PM for the Bank's project, a Kick-off meeting was held to start the project. At this meeting, the Project Manager got to know that the Contractor he was going to supply the Prefabricated Buildings to happens to be the same Construction Company going to work on the Bank's project. Secondly, the Prefabricated Buildings were actually meant for the same project. Under the circumstance, what should he do? Decline one of the roles or continue. What will you do under the circumstance?

What happens to Honesty, Responsibility, Respect and Fairness?

Let's hear your thoughts...
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Albert Agbemenu Managing Director| Seag Focus Ghana Ltd Accra, Ghana
Jun 13, 2022 8:40 AM
Replying to Abolfazl Yousefi Darestani
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It is like a conflict of interest. You should notify the sponsor and stakeholders and discuss the details.
Abolfazi, you are right. It is definitely a conflict of interest situation and must be disclosed immediately.
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Albert Agbemenu Managing Director| Seag Focus Ghana Ltd Accra, Ghana
Jun 13, 2022 9:26 AM
Replying to Thomas Walenta
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Albert,

as everyone has said, you need to disclose this conflict of interest out of ethical considerations, maybe out of legal ramifications in your legislation.

Further, during the project, there will probably be decisions to be made by the PM who support one interest and go against the other. Those decisions may be stressful and hard to defend if challenged. Better to avoid this.

One way to mitigate this situation might be to change acting ownership of your company by e.g. installing a CEO.

Thomas
Thank you Thomas. As always, your contributions are on point. One of the roles must just be let go, under the circumstance. Purely a conflict of interest situation that must surely be prevented from occurring right from the onset.
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Keith Novak Tukwila, Wa, United States
Jun 21, 2022 9:43 AM
Replying to Albert Agbemenu
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You have a point there Keith. The question here is, you are going to supervise the activities of the same firm you are supplying to as a vendor. Wouldn't it be difficult drawing the lines between the two relationships thereby falling in the trap of not holding the Construction company to book in the event that they violate a contractual obligation? Your sense of making the right decision may be questioned. The best is to just let one of the opportunities go so you are free from any form of conflict of interest situation...

What do you think?
You are absolutely correct that there may be the appearance of conflict of interest regardless.

If the contracts are lucrative enough, extra layers of process requirements may be created to mitigate the risk. The PM for instance would not be the same for both projects. There may be specific processes and/or contract language depending on who is responsible for the sub-tier performance work and whether it is firm-fixed-price, or cost plus incentive for example. Large corporations will sometimes spin-off whole new business units operating as separate companies to avoid any appearance of self dealing in similar situations. Avoiding the extra layers of bureaucracy to avoid any appearance of an ethical dilemma is a good reason why many companies would avoid this situation altogether.

The risk with process enforced requirements however is that someone may choose not to follow the rules, and it is impossible to simply legislate by process that people do the right thing. Regardless of how many laws and internal governance requirements try to avoid it, there is generally a lot of added cost to provide safeguards, with no guarantee that people won't work around them.
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1 reply by Albert Agbemenu
Jun 24, 2022 7:51 AM
Albert Agbemenu
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Very valid contributions there. I will be coming back next month with a blog to tell the story about what decision was made. Thank you so so much for your valuable contributions.
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Albert Agbemenu Managing Director| Seag Focus Ghana Ltd Accra, Ghana
Jun 21, 2022 11:47 AM
Replying to Keith Novak
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You are absolutely correct that there may be the appearance of conflict of interest regardless.

If the contracts are lucrative enough, extra layers of process requirements may be created to mitigate the risk. The PM for instance would not be the same for both projects. There may be specific processes and/or contract language depending on who is responsible for the sub-tier performance work and whether it is firm-fixed-price, or cost plus incentive for example. Large corporations will sometimes spin-off whole new business units operating as separate companies to avoid any appearance of self dealing in similar situations. Avoiding the extra layers of bureaucracy to avoid any appearance of an ethical dilemma is a good reason why many companies would avoid this situation altogether.

The risk with process enforced requirements however is that someone may choose not to follow the rules, and it is impossible to simply legislate by process that people do the right thing. Regardless of how many laws and internal governance requirements try to avoid it, there is generally a lot of added cost to provide safeguards, with no guarantee that people won't work around them.
Very valid contributions there. I will be coming back next month with a blog to tell the story about what decision was made. Thank you so so much for your valuable contributions.
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