Project Management

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Effective Practices To Create and Document Project Knowledge

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John Bacon Project Manager /Agile Product Owner| Not Disclosed Fl, United States
Knowledge Management can be a key enabler to projects where things like lessons learned, best practices, retaining key project artifacts, etc.

What are some effective ways you have found to support the Manage Project Knowledge process on your projects?
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Verónica Elizabeth Pozo Ruiz RYLAI Access Control Quito, Pichincha, Ecuador
A good option is to create a lessons learned repository.
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Troy Walker Director| VW International Centreville, Va, United States
Jun 27, 2022 9:34 AM
Replying to Mark Warner
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I don't necessarily have a good answer to to this, but I will note that I'm working my way through this very problem on my current project. As I gather information and begin creating things like Mission Statements, Scope Statements, Quality Requirements, Constraint Documents, and even Design Solution ideas, and as the number of Stakeholders seems to grow every week, I'm scrambling to find a way to capture a "common" understanding of the project. Our organization has been using Atlassian products in recent years (primarily Jira), and Confluence is becoming a more popular tool some of us are using. I just took an informal intro course on Confluence and it seems like a reasonable solution, but I'll know more as the rubber continues to hit the road in the coming weeks....
Mark, Good luck! Would enjoy an update when you’ve had more time to work the issues. I have used sharepoint for PKM in the past. PKMs require leadership buy in. Without it, individuals are left to their own desires for its use. The computer savvy users vs the rest of the world result in a tool with partial perspectives and lots of gaps. The gaps can limit future usefulness. Lack of usefulness on future projects makes it harder to sell colleagues on its value…and the cycle continues.
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