Project Management

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Study hall possibly wrong answer - project charter

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Roberto Giberti Dc, United States
Question https://studyhall.pmi.org/app/pmi-study-ha.../634401/9290581


A project stakeholder has been missing scheduled facilitation workshops and has delegated assigned tasks to another member of the stakeholder community. What should the project manager do to engage this stakeholder?

A: Review with the stakeholder the roles and responsibilities of everyone involved as specified in the project charter.
B: Explain to the stakeholder the differences among the tasks assigned to each project team member.
C: Ask the program manager to brief this stakeholder and to require the stakeholder's attendance at all relevant meetings.
D: Pair the stakeholder with a more experienced team member who can act as a mentor.

The simulator says the correct answer is A. But the project charter doesn't include roles and responsibilities. Is it maybe B the correct answer?

Thx!
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Keith Novak Tukwila, Wa, United States
Project charters do typically describe the major stakeholder responsibilities. That's one of the benefits since when the stakeholders sign up to the project, they have already committed to perform those responsibilities.
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Roberto Giberti Dc, United States
Thank you Keith. My understanding of the question contest brought me to think that level of detail was not on the project charter. I guess it makes sense now. Thank you!
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Roberto -

this is an example of the differences between PMBOK theory and how project management gets practiced in reality. At its bare minimum, a charter authorizes the project's existence and should identify the PM and sponsor at the very least. However, as the stakeholder register is an input into the creation of the charter, if the organization's standards or the project's context so dictate, the other key stakeholders would also be reflected in the charter and it is possible that their responsibilities are spelled out there, although I've tended to see that later myself in documents such as one of the subsidiary plans of the PM plan or a standalone RACI chart.

Kiron
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1 reply by Kwiyuh Michael Wepngong
Sep 16, 2022 8:13 AM
Kwiyuh Michael Wepngong
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Thanks Kiron, quite judgmental between theory and practice of PM
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Stéphane Parent Self Employed / Semi-retired| Leader Maker Prince Edward Island, Canada
Answers B and D are not bad things to do but meaningless unless you have done A first.
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Kwiyuh Michael Wepngong
Community Champion
Financial Management Specialist | US Peace Corps Yaounde, Centre, Cameroon
Sep 15, 2022 3:43 PM
Replying to Kiron Bondale
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Roberto -

this is an example of the differences between PMBOK theory and how project management gets practiced in reality. At its bare minimum, a charter authorizes the project's existence and should identify the PM and sponsor at the very least. However, as the stakeholder register is an input into the creation of the charter, if the organization's standards or the project's context so dictate, the other key stakeholders would also be reflected in the charter and it is possible that their responsibilities are spelled out there, although I've tended to see that later myself in documents such as one of the subsidiary plans of the PM plan or a standalone RACI chart.

Kiron
Thanks Kiron, quite judgmental between theory and practice of PM
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
I would say A.
That said, you may need the other one way or another at some point.

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