Communication is the activity of conveying information through the exchange of thought, message or information by speech, behaviour, writing, signal, or visual.
Communication must be between two people minimum or group of people.
When people are communicating the participates are advised to always act as a sender and a receiver for every piece of information. So to increase communication skill it is required to apply the below basic communication principle.
First, a sender ensures effective communication either by writing, visually, signalling or speaking the information to the receiver to understand. It is advisable that in speech or signal communication, the sender should reiterate the exact information needed to transmit at least three-time minimum. In writing, it is advisable to use simple and easily understanding writing skills and convey the information immediately
Secondly, a receiver is advised to listen, read, understand, and decode effectively the information from a source sender is conveying. Don't hesitate to request a clearance for any ambiguous information don't assume or conclude based on experience rather understand what is required from the sender.
Then the most critical communication process especial in signal or speech communication is the receiver's affirmation process of the information received by reiterating back to the sender the same information to affirm the information received and the alignment of both participate. Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
You are describing the communication loop (sender - encode - medium - receiver - decode - feedback/conform) which is a key knowledge for project managers in theory and practice.
There are other communications tools/insight which are also good to know and master, like - 4 beaks model- every message has 4 meanings: facts, feelings, appeal and disclosure - active listening - the most important attitude for leaders yet seldom taught and practiced (try only to ask clarifying questions in your next 1 hour meeting) - meeting management - the most effective tool to reduce waste - email writing skills - presentation skills - crucial conversations - conflict handling capabilities, not skills (and title of a great book by J. Grenny)
Good luck with communicating, 90% of a PMs time Thomas Saving Changes...
The communication is bursting by here. Many great contributions of the colleagues and what do not need to be forgotten to include is that identifying in the communication matrix the best medium to the right stakeholders is essential. If in a first experience of feedback issues come up, the realignment of the channels is mandatory. Congrats for the proposal of debate. Saving Changes...
