Project Management

Project Management Central

Please login or join to subscribe to this thread

Topics: Communications Management
PM communication - written
How PM can ensure he is using right words or writing words in a correct order in sentence while writting email to someone or to team so that words or sentence will not sound

- Demanding
- Threatening
- Ordering
-

It will be great if someone shares resources to learn this skill.
Sort By:
Page: 1 2 next>
Milind,

it is practice and should be internalised so that you do it unconsciously. You are already aware of it and probably your current gaps - which is very good. A focused learning effort by you (2-3 texts per day) should take 2-3 weeks.

Some hints
- before writing, put you in a loving (!) mood, imagining to support your people, focus on them, not the problems you want to write about
- critical items should be shared by talking instead, criticism 1:1
- make sure you write emails in cold blood, not as knee jerk reaction while you are angry, stressed or fearful (hence the tip to sleep over a email reply)
- create a list of words (e.g. inform, help) to use and words to avoid (e.g. must)
- ask someone to review your text
- beware of hiding behind management or the customer, e.g. for just sharing their threats - in your email YOU are communicating
- write factual emails, not about emotions

Read this
https://hbr.org/2016/11/how-to-write-email...itary-precision

Thomas
...
1 reply by Milind Patil
Nov 23, 2022 5:04 AM
Milind Patil
...
Thanks Thomas
Nov 23, 2022 4:28 AM
Replying to Thomas Walenta
...
Milind,

it is practice and should be internalised so that you do it unconsciously. You are already aware of it and probably your current gaps - which is very good. A focused learning effort by you (2-3 texts per day) should take 2-3 weeks.

Some hints
- before writing, put you in a loving (!) mood, imagining to support your people, focus on them, not the problems you want to write about
- critical items should be shared by talking instead, criticism 1:1
- make sure you write emails in cold blood, not as knee jerk reaction while you are angry, stressed or fearful (hence the tip to sleep over a email reply)
- create a list of words (e.g. inform, help) to use and words to avoid (e.g. must)
- ask someone to review your text
- beware of hiding behind management or the customer, e.g. for just sharing their threats - in your email YOU are communicating
- write factual emails, not about emotions

Read this
https://hbr.org/2016/11/how-to-write-email...itary-precision

Thomas
Thanks Thomas
Milind -

To add to Thomas's great list, there are a few AI-based text analyzers emerging which can review & suggest alterations to what you have written. I don't have personal experience with any of them but that might be another avenue worth exploring...

Kiron
...
1 reply by Milind Patil
Nov 23, 2022 2:13 PM
Milind Patil
...
Thanks Kiron
Some tips I learned the hard way:
  • Don't send important emails when you are tired. Save it and look at it when you are refreshed.
  • Don't use emails when the content is emotional. Emails can too easily be misunderstood. When emotions are involved, talk to the person.
...
1 reply by Milind Patil
Nov 23, 2022 2:13 PM
Milind Patil
...
Thanks Stephane
Thomas's tips are very helpful. Kiron made a valid point as well.
...
1 reply by Milind Patil
Nov 23, 2022 2:12 PM
Milind Patil
...
Thank you
When redacting an e-mail, always remind that a leader doesn't order, a leader inspires. With this in mind, create an adequate text that shows what needs to be done, and why.
...
1 reply by Milind Patil
Nov 23, 2022 2:12 PM
Milind Patil
...
Thanks Veronica
Nov 23, 2022 1:19 PM
Replying to Verónica Elizabeth Pozo Ruiz
...
When redacting an e-mail, always remind that a leader doesn't order, a leader inspires. With this in mind, create an adequate text that shows what needs to be done, and why.
Thanks Veronica
Nov 23, 2022 10:22 AM
Replying to Abolfazl Yousefi Darestani
...
Thomas's tips are very helpful. Kiron made a valid point as well.
Thank you
Nov 23, 2022 8:04 AM
Replying to Stéphane Parent
...
Some tips I learned the hard way:
  • Don't send important emails when you are tired. Save it and look at it when you are refreshed.
  • Don't use emails when the content is emotional. Emails can too easily be misunderstood. When emotions are involved, talk to the person.
Thanks Stephane
Nov 23, 2022 7:58 AM
Replying to Kiron Bondale
...
Milind -

To add to Thomas's great list, there are a few AI-based text analyzers emerging which can review & suggest alterations to what you have written. I don't have personal experience with any of them but that might be another avenue worth exploring...

Kiron
Thanks Kiron
Page: 1 2 next>  

Please login or join to reply

Content ID:
ADVERTISEMENTS

"Forgive your enemies, but never forget their names."

- John F. Kennedy

ADVERTISEMENT

Sponsors