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Topics: Agile, Scrum, Teams
How do we create high performing teams in Scrum?
I am looking for inspiration on how to improve scrum teams' performance. In particular, for scrum teams that are more established and have been using scrum for many years.

Please share any resources in the form of articles, books, webinars, etc.

Thank you!
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That's what retrospectives are for. The team identifies opportunities to improve performance.

The team learns by doing. Listen to them. Lead them on their journey to higher performance.
First of all, all the team, including the Scrum Master, have to understand what Scrum is. Second, because Scrum is a framework, they have to understand the implementation of Scrum inside the organization taking into account the tools and techniques used inside the organization to complete Scrum. Third, answering your question in concrete, truth is the key ingredient to make things happends in Scrum. But is an key ingredient for Agile implementation in fact. Just to comment, in my actual work place, when we start implementing Agile way of working, we started by implementing "Speed of Truth" Covey's method.
Alba -

When's the last time the team self-assessed how they are doing from a team morale, value delivery and product quality perspective? Those dimensions should reveal opportunities for improvement which they can prioritize and tackle.

The concern I'd have is that if they are a well established team, they should be frequently looking for opportunities to improve without the need for someone else catalyzing this effort.

Kiron
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1 reply by Alba González
Jan 23, 2023 2:57 PM
Alba González
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Hi Kiron,

Thank you for your input. In your experience, what would be a good agile metric to measure team morale?
Team building is the most important part of it.
Are they feeling stuck in their practice? Is it worth a refresher or team day with a focus on improvement for them to generate some renewed energy? Do they maybe need a coach?
- Simplilearn dot com has a good article titled "the secret recipe to building high-performing teams in 2023"
- Entrepreneur dot com provides a list of "7 ways to build a high performing team"

Are you talking about fine tuning, or is the team underperforming? If someone external to the team thinks they are underperforming, are their expectations realistic? I've run into the "go faster" mentality, without concern for creating a foundation that enables speed and efficiency more than I like; I'm not saying that's your situation, but it is something to be mindful of.

As mentioned by Stephane, retrospectives are one of your first tools. Having the right metrics helps, but they're not a panacea. Most importantly, listen to the team. Do they think there is a problem? What improvements do they think are needed?
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1 reply by Alba González
Jan 23, 2023 3:03 PM
Alba González
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Hi Aaron,

You made a really important point about the motivation behind the improvement request. I think it would be important to find the right motivators for the team to make a change toward higher efficiency. If the request is external, then try to build consensus and communicate clearly the potential value of the improvement.

I meant more in the context of fine-tuning performance and finding new and creative ways for self-assessment and improvement.
Retrospectives and self-team reflection is very important for maintaining high performing teams.
David Logan developed the concept of Tribal Leadership about 5 stages of team development. Might give some additional insights:
https://www.ted.com/talks/david_logan_tribal_leadership
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1 reply by Luis Branco
Jan 24, 2023 5:20 AM
Luis Branco
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Dear Thomas
His proposal is that we transform the people who are part of our organization into a tribe with a level 5 culture.
Very interesting
How would that be done?
Leading a well established, high performing team can be both very rewarding, and very challenging. Everybody is very knowledgeable and once people are getting repeatable good results, it is easy to get stuck in certain thought and working patterns. The team has gone through forming, storming, and norming but you can't stop at norming.

Being very deliberately and actively engaged as a team leader, and continuously challenging the norm is very important. Your question itself implies that is what you are doing yourself.

One of the things that challenges me to keep rethinking why we are where we are, and how to move beyond our current state is bringing in new team members. They are going to ask questions that none of us have even thought about for a long time, and they will bring in new perspectives that challenge the long standing reasons we have been doing things the way that we do. At the same time, it gives them a great career opportunity.
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1 reply by Alba González
Jan 23, 2023 3:06 PM
Alba González
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Hi Keith,

Love the idea of new team members bringing new perspectives and asking questions. I would also add increasing team diversity to foster innovation and diverse perspectives. Thank you for your contribution!
Jan 18, 2023 7:36 AM
Replying to Kiron Bondale
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Alba -

When's the last time the team self-assessed how they are doing from a team morale, value delivery and product quality perspective? Those dimensions should reveal opportunities for improvement which they can prioritize and tackle.

The concern I'd have is that if they are a well established team, they should be frequently looking for opportunities to improve without the need for someone else catalyzing this effort.

Kiron
Hi Kiron,

Thank you for your input. In your experience, what would be a good agile metric to measure team morale?
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1 reply by Kiron Bondale
Jan 24, 2023 8:02 AM
Kiron Bondale
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Depending on the team's wishes, it could be done formally and rigorously (e.g. Spotify's stoplight assessment for team engagement) or informally (e.g. a smily face, sad face, neutral face on a whiteboard which team members tick as they walk in the room for their retros).

This info is by the team and for the team and can be used as an input into their retro discussions.

Kiron
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