Community Tech Platform Owner| ProjectManagement.comUnited States
Hi everyone - Beginning 28 March PDU processing has been delayed due to the influx of PDUs from the live PMXPO event on 23 March. We understand that typically PDUs are processed within 48-72 hours, however, we're still within the 7-10 business day processing window.
We ask, unless it is absolutely necessary, please do not manually submit your PDUs, as this will only cause further delays within the PDU queue.
Our apologies for any inconvenience and appreciate your patience! Saving Changes...
Thomas HackettSenior Project Manager| Archicon Architecture & Interiors L.C.Mesa, Az, United States
Apr 06, 2023 5:23 AM
Replying to Michael Hilbert
...
Tom Did you get your PDU's straightened out? As of this morning, all of mine cleared and I am up to date. Looks like they are caught up.
Michael, I've had to have customer support submit them for me here after I talked to them on the phone. They all got submitted and approved except for one so far. I have a webinar that I watched last week showing as still processing (and has been for several days now). I have 8 days left in my cycle here, so I will keep watching it closely here and may have to figure something else out if it won't come through in time.
Thanks for checking in, though. I really appreciate that.
...
1 reply by Rami Kaibni
Apr 06, 2023 11:54 AM
Rami Kaibni
...
Glad you had this sorted out. I told you, you have nothing to worry about. PMI are helpful in such situations.
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Apr 06, 2023 11:46 AM
Replying to Thomas Hackett
...
Michael, I've had to have customer support submit them for me here after I talked to them on the phone. They all got submitted and approved except for one so far. I have a webinar that I watched last week showing as still processing (and has been for several days now). I have 8 days left in my cycle here, so I will keep watching it closely here and may have to figure something else out if it won't come through in time.
Thanks for checking in, though. I really appreciate that.
Glad you had this sorted out. I told you, you have nothing to worry about. PMI are helpful in such situations.
...
1 reply by Thomas Hackett
Apr 06, 2023 12:02 PM
Thomas Hackett
...
Yes, Alex in the customer support was really fantastic and got it sorted for me. However, I still don't believe I can actually report any of my PDUs myself. For now, my renewal should be satisfied. So, I shouldn't need to worry about it for a bit. I will wait and see if PMI can get it fixed on their end over the next few weeks and then go from there.
Saving Changes...
Thomas HackettSenior Project Manager| Archicon Architecture & Interiors L.C.Mesa, Az, United States
Apr 06, 2023 11:54 AM
Replying to Rami Kaibni
...
Glad you had this sorted out. I told you, you have nothing to worry about. PMI are helpful in such situations.
Yes, Alex in the customer support was really fantastic and got it sorted for me. However, I still don't believe I can actually report any of my PDUs myself. For now, my renewal should be satisfied. So, I shouldn't need to worry about it for a bit. I will wait and see if PMI can get it fixed on their end over the next few weeks and then go from there.
...
1 reply by Rami Kaibni
Apr 06, 2023 12:09 PM
Rami Kaibni
...
Glad to hear. Hopefully they will get it fixed for you. Good Luck, Thomas.
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Apr 06, 2023 12:02 PM
Replying to Thomas Hackett
...
Yes, Alex in the customer support was really fantastic and got it sorted for me. However, I still don't believe I can actually report any of my PDUs myself. For now, my renewal should be satisfied. So, I shouldn't need to worry about it for a bit. I will wait and see if PMI can get it fixed on their end over the next few weeks and then go from there.
Glad to hear. Hopefully they will get it fixed for you. Good Luck, Thomas. Saving Changes...
Community Tech Platform Owner| ProjectManagement.comUnited States
Good news, the queue is now caught up! We're back to our 48-72 hour turnaround, but again, please allow up to 10 business days for processing! Thank you!
...
1 reply by Michael Hilbert
Apr 11, 2023 4:50 PM
Michael Hilbert
...
Thank you for the update Heather. We appreciate all you do for the PM Community!
Saving Changes...
Michael HilbertDirector of Project Management| TuWay CommunicationsBethlehem, Pa, United States
Apr 11, 2023 10:40 AM
Replying to Heather McLarnon, CSPO
...
Good news, the queue is now caught up! We're back to our 48-72 hour turnaround, but again, please allow up to 10 business days for processing! Thank you!
Thank you for the update Heather. We appreciate all you do for the PM Community! Saving Changes...
PMI Team Member
Community Champion
