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Metrics for Productivity

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Pravin Kumar Shrivastava Associate Vice President| Aithent Technologies Pvt Ltd Gurgaon, Haryana, India
I am looking for some metrics to baseline the productivity of a Software Development team.

We are already capturing the efforts and QA activities.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Pravin -

I would look at quantifying the business value delivered per dollar spent - effectively an ROI calculation.

Remember that just completing work items isn't a measure of productivity if your customers aren't benefiting from those work items or if they are riddled with defects.

Kiron
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1 reply by Pravin Kumar Shrivastava
Jun 15, 2023 7:27 AM
Pravin Kumar Shrivastava
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Fully Agree, that is where experienced input will help to gather effective metrics.
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Pravin Kumar Shrivastava Associate Vice President| Aithent Technologies Pvt Ltd Gurgaon, Haryana, India
Jun 15, 2023 7:22 AM
Replying to Kiron Bondale
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Pravin -

I would look at quantifying the business value delivered per dollar spent - effectively an ROI calculation.

Remember that just completing work items isn't a measure of productivity if your customers aren't benefiting from those work items or if they are riddled with defects.

Kiron
Fully Agree, that is where experienced input will help to gather effective metrics.
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
I agree with Kiron.
Business value generated / hours paid or $ paid to the team
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Keith Novak Tukwila, Wa, United States
It depends what your software is supporting. On some programs it may be difficult to quantify the value to the customer in financal terms. Regression analysis and resolving the issues found is a good example. It is necessary, yes but the customer paid for working software.

You can however also measure your throughput. How many bugs are you resolving per reporting cycle? Is the backlog going up or down? Is the burndown/up chart showing you will meet your goal?

Comparing that to your personnel charging levels, you can still create metrics that depict how efficiently your staff is working through the problem backlog.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
Key point is to define what does mean "productivity" for the organization. Some organizations give it the man "cost reduction" for example. After that, my recommendation is going to CMU SEI website where you can find the most recognized metrics on this and other matters related to software productus creation.
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Verónica Elizabeth Pozo Ruiz RYLAI Access Control Quito, Pichincha, Ecuador
If you are working in an agile approach, you can measure productivity by calculating sprint velocity, establishing the amount of work completed in a sprint, showing sprint burndown, and calculating ROI.

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