Project Management

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How to tame a Jackass?

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Wai Mun Koo PMO Director| Intergraph PP&M Singapore, Singapore
He is arrogant, rude and stubborn. He complains most of the time without actually contributing anything useful to the project. Whenever he appears in a meeting, the whole atmosphere of the meeting gets tensed up. Most members suffer from his presense and a simple discussion can become unnecessarily long and politically complex with his participation. People have been urging you to remove him from the team, yet he is a key stakeholder in the project and it is not easy to get him out. Most likely you have to live with him throughout the whole project. How would you tame such a Jackass so as to reduce the damage he could have on the team?
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THOMAS HOBBS Managing Director| Myers Media Group San Diego, Ca, United States
Excellent approach, Harold - and I agree, nobody should ever be embarrassed by another teammember in a meeting. Embarrassment only has its place when one realizes they've come to something (meeting, event, etc.) unprepared or under-dressed...(fortunately, we don't wear ties here!) ;-)
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Shoaib Ahmed Program Manager| Eagle Technology Group Wellington, New Zealand
The key is to realize you won't win over everyone. The best you can achieve is to win over those on the fence and contain those who are causing a problem. Do pay attention though, especially if their influence is high. Adjust your communication strategy to ensure they do not get to poison the entire team.
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