Rohit PrajapatiEPC Manager| Waaree Energies LimitedSurat, Gujarat, India
I often face the situations where I have to convince various functional senior managers to expedite the things or to run projects on track. But the communications often fail with those stakeholders because they are not supportive and hard to convince. Any thoughts? Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
One thing that helped a lot to me was to apply Solution Selling or SPIN Selling method to manage stakeholders. You can find the method for free searching the internet. It is a selling method. I am not a seller but the method helped me a lot. Adding to it two other methods: LAMP and Power Base Selling.
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1 reply by Rohit Prajapati
Oct 11, 2023 12:33 AM
Rohit Prajapati
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Thanks for the reply. This is something I need to work on. Thanks.
It helps to meet with functional managers at the onset of a project to build relationships and to set mutual expectations. That way there are fewer surprises down the road.
And if you are in a balanced or weak matrix context, don't hesitate to call on your project sponsor to help with any key actions or decisions which are dragging.
Kiron
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2 replies by Rohit Prajapati and Samiah Alqahtani
Oct 10, 2023 3:52 PM
Samiah Alqahtani
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totally agree with you!
I used to do the same thing
Oct 11, 2023 12:35 AM
Rohit Prajapati
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Thanks for the reply. Though, I am doing the same right now.
In addition to what Kiron mentioned, you could communicate the values of the project to them. Show how the final product of the project can help them.
Also, you need to have/set some KPIs to enforce their commitment, if possible.
It helps to meet with functional managers at the onset of a project to build relationships and to set mutual expectations. That way there are fewer surprises down the road.
And if you are in a balanced or weak matrix context, don't hesitate to call on your project sponsor to help with any key actions or decisions which are dragging.
Kiron
totally agree with you!
I used to do the same thing Saving Changes...
Rohit PrajapatiEPC Manager| Waaree Energies LimitedSurat, Gujarat, India
Oct 10, 2023 6:19 AM
Replying to Sergio Luis Conte
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One thing that helped a lot to me was to apply Solution Selling or SPIN Selling method to manage stakeholders. You can find the method for free searching the internet. It is a selling method. I am not a seller but the method helped me a lot. Adding to it two other methods: LAMP and Power Base Selling.
Thanks for the reply. This is something I need to work on. Thanks. Saving Changes...
Rohit PrajapatiEPC Manager| Waaree Energies LimitedSurat, Gujarat, India
Oct 10, 2023 7:12 AM
Replying to Kiron Bondale
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Rohit -
It helps to meet with functional managers at the onset of a project to build relationships and to set mutual expectations. That way there are fewer surprises down the road.
And if you are in a balanced or weak matrix context, don't hesitate to call on your project sponsor to help with any key actions or decisions which are dragging.
Kiron
Thanks for the reply. Though, I am doing the same right now. Saving Changes...
Rohit PrajapatiEPC Manager| Waaree Energies LimitedSurat, Gujarat, India
Oct 10, 2023 8:35 AM
Replying to Abolfazl Yousefi Darestani
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In addition to what Kiron mentioned, you could communicate the values of the project to them. Show how the final product of the project can help them.
Also, you need to have/set some KPIs to enforce their commitment, if possible.
Sure thing. Thanks Saving Changes...
Luis BrancoCEO| Business Insight, Consultores de Gestão, LdªCarcavelos, Lisboa, Portugal
Dear Rohit Your question is interesting
They are certainly stakeholders of the project
When identifying stakeholders, what was the communication strategy chosen for this category?
You can use the Solution Selling or SPIN Selling method suggested by Sérgio, by meeting with functional managers at the beginning of a project to build relationships and define mutual expectations suggested by Kiron
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1 reply by Rohit Prajapati
Oct 19, 2023 7:36 AM
Rohit Prajapati
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Thank you
Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
Rohit,
maybe your project is just not high enough on their priority list. And that might be OK (for them). In a matrix target conflicts are daily business. There are many techniques to be successful in a matrix, the problem is they often come on top of other requirements.
For example:
- use negotiation skills
- balance powers (also called politics, e.g. letting this manager become part of mteh steering committee)
- reduce dependencies (by redundancies, self-sufficiency, fencing your project)
- empathy and intelligence (learn about the manager)
- build relationships
- delegate dealing with this manager
Good luck, you are at a critical point of maturing as PM
BTW I worked best when in a 3-4 dimensional matrix Saving Changes...
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