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Any practical example of using AI to mange people on projects?

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Stelian ROMAN Project Manager| MicroSafety Carlingford, New South Wales, Australia
There is a lot of talk about AI, although AI is not as new as some people may think.
As a practitioner my main challenge in a project is people. Each person is different, each organisation has a different culture and each project is different.
Did anyone actually used AI to manage people in a project?
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Stelian -

I don't believe AI should (at least in its current evolution) be used to manage people, but if you are referring to aiding a PM in leading a team, then current AI tools can be used to frame messaging to fit the needs of a given situation or could suggest ways of dealing with a people-related challenge of some kind.

Kiron
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1 reply by Stelian ROMAN
Oct 25, 2023 4:55 PM
Stelian ROMAN
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Thank you Kieran. My question is about practitioners actually using AI in real life to help them manage people.
I am pretty aware of what AI is about and its potential. I was fortunate to work in AI in 1980s when we developed AI tools for robots. That's probably why I am very skeptical that AI is ready for Project Management.
I am looking at AI from a cost/benefit point of view. AI is not cheap and can AI actually help us to manage the project? As I said in the question, most of my effort and the main challenge is in managing people, stakeholders, team members etc).
After the Agile hype and the RPA discovery (something that in manufacturing has been used for more than 60 years), I see AI introduced by trainers, coaches, and consultants as a new silver bullet. So far, the only practical application that I am aware of is compiling project documents from the internet. That may be of help for some projects and less experienced project managers but I personally won't use it.
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Thomas Walenta Global Project Economy Expert Hackenheim, Germany
Stelian.

For example, PMI piloted meeting mgmt by sembly.ai, and zavvy/perflo analyses team mood and gives recommendations for intervening. There are many tools tested in many places.
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1 reply by Stelian ROMAN
Oct 25, 2023 5:00 PM
Stelian ROMAN
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Thank you, Thomas. As I said to Kiron, I am aware of the potential and I'm sure that some people tried various tools. An experienced PM needs a few seconds to know the mood and should know how to intervene. Moreover, when Agile is correctly implemented and with the WFH approach, I meetings lose most of their relevance for team management.
Again, my question is for practitioners, Project Managers with more than 10 years. Is there anyone who actually uses AI to manage people on a real project?
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Abolfazl Yousefi Darestani Manager, Quality and Continuous Improvement| Hörmann-TNR Industrial Doors Newmarket, Ontario, Canada
I have not used it for managing people.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
If you use AI to literally manage people, you might lose your team. In my opinion, managing, engaging and communicating should be done human to human.
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1 reply by Stelian ROMAN
Oct 25, 2023 5:06 PM
Stelian ROMAN
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Rami, I don't believe that anything can replace human interaction and leadership/management experience; that's why I asked this question. 40 years ago I believed in intelligent robots that can learn, rather than following prescripted tasks. It didn't happen.
20 years ago I was a huge believer in Agile. Unfortunately, Agile has become a myth mostly due to the Agile training/certifications lucrative market. I just wonder if AI will follow the same path.
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Stelian ROMAN Project Manager| MicroSafety Carlingford, New South Wales, Australia
Oct 25, 2023 7:11 AM
Replying to Kiron Bondale
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Stelian -

I don't believe AI should (at least in its current evolution) be used to manage people, but if you are referring to aiding a PM in leading a team, then current AI tools can be used to frame messaging to fit the needs of a given situation or could suggest ways of dealing with a people-related challenge of some kind.

Kiron
Thank you Kieran. My question is about practitioners actually using AI in real life to help them manage people.
I am pretty aware of what AI is about and its potential. I was fortunate to work in AI in 1980s when we developed AI tools for robots. That's probably why I am very skeptical that AI is ready for Project Management.
I am looking at AI from a cost/benefit point of view. AI is not cheap and can AI actually help us to manage the project? As I said in the question, most of my effort and the main challenge is in managing people, stakeholders, team members etc).
After the Agile hype and the RPA discovery (something that in manufacturing has been used for more than 60 years), I see AI introduced by trainers, coaches, and consultants as a new silver bullet. So far, the only practical application that I am aware of is compiling project documents from the internet. That may be of help for some projects and less experienced project managers but I personally won't use it.
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Stelian ROMAN Project Manager| MicroSafety Carlingford, New South Wales, Australia
Oct 25, 2023 7:19 AM
Replying to Thomas Walenta
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Stelian.

For example, PMI piloted meeting mgmt by sembly.ai, and zavvy/perflo analyses team mood and gives recommendations for intervening. There are many tools tested in many places.
Thank you, Thomas. As I said to Kiron, I am aware of the potential and I'm sure that some people tried various tools. An experienced PM needs a few seconds to know the mood and should know how to intervene. Moreover, when Agile is correctly implemented and with the WFH approach, I meetings lose most of their relevance for team management.
Again, my question is for practitioners, Project Managers with more than 10 years. Is there anyone who actually uses AI to manage people on a real project?
avatar
Stelian ROMAN Project Manager| MicroSafety Carlingford, New South Wales, Australia
Oct 25, 2023 10:25 AM
Replying to Rami Kaibni
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If you use AI to literally manage people, you might lose your team. In my opinion, managing, engaging and communicating should be done human to human.
Rami, I don't believe that anything can replace human interaction and leadership/management experience; that's why I asked this question. 40 years ago I believed in intelligent robots that can learn, rather than following prescripted tasks. It didn't happen.
20 years ago I was a huge believer in Agile. Unfortunately, Agile has become a myth mostly due to the Agile training/certifications lucrative market. I just wonder if AI will follow the same path.
...
1 reply by Rami Kaibni
Oct 25, 2023 5:36 PM
Rami Kaibni
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Its too early to tell, we shall wait and see I guess.
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Stelian ROMAN Project Manager| MicroSafety Carlingford, New South Wales, Australia
Thomas Walenta. My 5 cents as a practitioner for the 2 products mentioned.
- sembly is a digital secretary, nothing to do with my understanding of 'intelligence'. It relies on the assumption that there are meetings. I avoid it as much as possible organising meetings. The ones that must be (like the Steering Committee) are way beyond just taking meetings
- perflo is a performance review tool. That's something even less related to AI. In real life, it is an HR activity that, although it should help people, is just a tool for management to control initiative and change. Scientifically proven, individual performance reviews will kill motivation, initiative, trust, openness etc. Moreover, from a project management perspective, performance reviews are 'out of scope' of any project.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Oct 25, 2023 5:06 PM
Replying to Stelian ROMAN
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Rami, I don't believe that anything can replace human interaction and leadership/management experience; that's why I asked this question. 40 years ago I believed in intelligent robots that can learn, rather than following prescripted tasks. It didn't happen.
20 years ago I was a huge believer in Agile. Unfortunately, Agile has become a myth mostly due to the Agile training/certifications lucrative market. I just wonder if AI will follow the same path.
Its too early to tell, we shall wait and see I guess.
...
1 reply by Stelian ROMAN
Oct 25, 2023 6:10 PM
Stelian ROMAN
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Rami, for some of us, is too late :) I am pretty sure that I will be retired when AI takes on some of PM's responsibilities that require thinking. It took over 50 years for manufacturing robots to work on very simple tasks without a cage around them to protect 'intelligent' people from physical harm.
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Stelian ROMAN Project Manager| MicroSafety Carlingford, New South Wales, Australia
Oct 25, 2023 5:36 PM
Replying to Rami Kaibni
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Its too early to tell, we shall wait and see I guess.
Rami, for some of us, is too late :) I am pretty sure that I will be retired when AI takes on some of PM's responsibilities that require thinking. It took over 50 years for manufacturing robots to work on very simple tasks without a cage around them to protect 'intelligent' people from physical harm.
...
1 reply by Rami Kaibni
Oct 25, 2023 6:12 PM
Rami Kaibni
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The AI boom is just starting so it might even be too late for me as well :-)
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