Community Tech Platform Owner| ProjectManagement.comUnited States
Beginning 24 October 2023 PDU processing has been delayed. We understand that typically PDUs are processed within 48-72 hours, however, we're still within the 7-10 business day processing window.
We ask, unless it is absolutely necessary, please do not manually submit your PDUs, as this will only cause further delays within the PDU queue.
Our apologies for any inconvenience and appreciate your patience! We will update when the issue has been resolved. Thank you!
UPDATE: 30 October - We are back up and running! We currently have a large queue but we hope to have every thing processed by the end of the week. Thanks again for your patience!
UPDATE: 02 November - Backlog has been processed, we're back to normal operations. Saving Changes...
Community Tech Platform Owner| ProjectManagement.comUnited States
Oct 27, 2023 5:46 AM
Replying to Maria Hrabikova
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Thank you for sharing the information, Heather.
Could you please provide us with the root cause of the problem?
I wasn't informed of the issue, but we're back up and running as of this afternoon! Saving Changes...
Theresa HerronSr. Program Manager| AECOMWoodbine, Md, United States
Thank you for the information. Are you able to tell if everything has been processed as of now? I ask because it appears I am still missing 2-3 reports. The last positive report I have an email for is from August.
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1 reply by Heather McLarnon, CSPO
Nov 11, 2023 5:24 PM
Heather McLarnon, CSPO
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Hi Theresa - Yes, the batching queue has been cleared from the issue. Please reach out to [email protected], and we'll take a look for you!
Community Tech Platform Owner| ProjectManagement.comUnited States
Nov 11, 2023 11:32 AM
Replying to Theresa Herron
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Thank you for the information. Are you able to tell if everything has been processed as of now? I ask because it appears I am still missing 2-3 reports. The last positive report I have an email for is from August.
Hi Theresa - Yes, the batching queue has been cleared from the issue. Please reach out to [email protected], and we'll take a look for you! Saving Changes...
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