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When a newer employee is learning to follow a set of instructions, it is sometimes easy to get lost or make mistakes and at some point they can get too far off track and can't continue to follow the instructions. Like with a human teacher, AI enabled training can help guide the student back to where the instructions make sense in a non-judgemental way. It can also analyze the student's strengths and weaknesses to help focus on teaching new content, rather what the student already understands well.
Whether it is able to do so right away or not, I'd expect in the near term that AI tools should be able to develop a value stream map based on available documentation and based on available time study and other data do the analysis to identify potential opportunities for reducing NVA.
In light of Gartner's 2024 Top 10 Strategic Technology Trends, mainly the focus on the Augmented-Connected Workforce (ACWF), there are several compelling ways to apply AI within our organizational context, both to streamline the work of subject matter experts and to expedite the training of new personnel.
Customized Training and Development: AI's capacity to personalize learning experiences is invaluable. It can tailor training to individual needs, enhancing engagement and effectively addressing the unique challenges faced by each employee. This approach makes training more efficient and nurtures a culture of continuous learning and development.
Optimizing Internal Operations: AI can significantly improve operational efficiency. For example, using machine learning platforms to automate routine IT operations can drastically reduce the workload and simplify complex operations management, resulting in a more streamlined workflow.
Enhancing Decision-Making and Creativity: AI aids in critical decision-making processes and can automate repetitive tasks, freeing our team members to engage in more creative and impactful work. This improves job satisfaction and enhances the overall productivity and innovation within our teams.
Integration Challenges: Integrating AI into our business processes and IT environments is crucial yet challenging. We must focus on enhancing our team's expertise in AI integration to maximize its benefits across various functions.
Bridging the AI Skills Gap: Filling roles such as AI builders and translators is critical to successfully implementing AI strategies. These roles encompass developing AI solutions, managing change, bridging the gap between our technical teams and business units.
Training Existing Employees: Upskilling our workforce to handle AI tools and solutions is a strategic move. It addresses the skills gap and empowers our employees to utilize AI in their day-to-day tasks better, contributing to.
Redesigning Jobs and Business Processes: AI automates routine tasks. This ensures that our workforce is prepared for the emerging roles and challenges, fostering an environment of agile learning and skilled talent development.
In conclusion, leveraging AI in line with the ACWF strategy involves using technology to augment human capabilities, creating a synergistic relationship where human expertise and AI contribute to achieving superior outcomes. This approach enhances our current operations and prepares us for future challenges and opportunities in an AI-augmented landscape.
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