Great question, Claudia. From an innovation lens, the most indispensable resources have been secure cloud-based LLM environments, strong data governance practices, and AI literacy across teams.
Rather than focusing on synthetic data or heavy fine-tuning, we’ve seen the most value from clean, well-classified internal data and clear guardrails around usage. For analysis and visualization, we still rely on established BI tools, with GenAI enhancing synthesis and insight generation.
The biggest enabler hasn’t been a specific tool — it’s been creating a safe, structured environment where teams can experiment responsibly and iterate quickly.