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Navigating the challenges posed by AI

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Md Rahman Project Manager| The Australian Trade and Investment Commission (Austrade) Sydney, Nsw, Australia
How will the project management community navigate through the challenges posed by AI and other technologies while there is contention among the community members around the roles of AI in project management?
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Tiffany Tate Program Manager Washington, Dc, United States
I am fond of the "Human-in-the-Loop" protocol when it comes to implementing new technology to teams. As PMs, I believe we can utilize this methodology with our projects and within our own community and learn from each other. One of the leading roadblocks to AI adoption is lack of transparency and communication. If we continue to learn from each other (mistakes and successes) we can open up more discussions on utilization of AI in our practice.
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1 reply by Md Rahman
Dec 08, 2023 5:58 PM
Md Rahman
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Totally agree that communication is crucial however the basics needs to be sorted first per previous conversation.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
I'm a little unclear on the concern - how should the community be navigating these challenges? I view this as something which is tackled at three levels:

- Government/industry guidelines & regulations
- Organizational standards & policies
- Individual accountability

Kiron
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1 reply by Md Rahman
Dec 08, 2023 5:40 PM
Md Rahman
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Thanks for your reply Kiron. Regulatory requirements and guidelines of using AI broadly is no doubt an uncertainty as lots of countries across the world yet to develop regulations and guidelines to enable proper and appropriate use of AI. Another aspect is, there is little understanding of the capabilities of AI among the broader community which created polarisation and scariness. Third challenge is upskilling individual or broader stakeholders to get the optimal benefits of AI.

Agree, the three levels of solution to tackle these challenges will address the first challenge with flow on impact on others. However, there needs specific action/s to address the other two such as how the AI will help PM and what will be its roles which will take away the scariness that AI will take away PMs job (this applies to other professions) and this in turn will provide guidelines and motivation to professionals to upskill themselves.
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Md Rahman Project Manager| The Australian Trade and Investment Commission (Austrade) Sydney, Nsw, Australia
Dec 08, 2023 5:07 PM
Replying to Kiron Bondale
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I'm a little unclear on the concern - how should the community be navigating these challenges? I view this as something which is tackled at three levels:

- Government/industry guidelines & regulations
- Organizational standards & policies
- Individual accountability

Kiron
Thanks for your reply Kiron. Regulatory requirements and guidelines of using AI broadly is no doubt an uncertainty as lots of countries across the world yet to develop regulations and guidelines to enable proper and appropriate use of AI. Another aspect is, there is little understanding of the capabilities of AI among the broader community which created polarisation and scariness. Third challenge is upskilling individual or broader stakeholders to get the optimal benefits of AI.

Agree, the three levels of solution to tackle these challenges will address the first challenge with flow on impact on others. However, there needs specific action/s to address the other two such as how the AI will help PM and what will be its roles which will take away the scariness that AI will take away PMs job (this applies to other professions) and this in turn will provide guidelines and motivation to professionals to upskill themselves.
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Md Rahman Project Manager| The Australian Trade and Investment Commission (Austrade) Sydney, Nsw, Australia
Dec 08, 2023 5:01 PM
Replying to Tiffany Tate
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I am fond of the "Human-in-the-Loop" protocol when it comes to implementing new technology to teams. As PMs, I believe we can utilize this methodology with our projects and within our own community and learn from each other. One of the leading roadblocks to AI adoption is lack of transparency and communication. If we continue to learn from each other (mistakes and successes) we can open up more discussions on utilization of AI in our practice.
Totally agree that communication is crucial however the basics needs to be sorted first per previous conversation.
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
I personally don't see AI a a challenge and on the contrary I see it as an asset if utilized properly it will make thing more efficient and let the PMs and team make better use of their time while leveraging intelligence from AI.
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1 reply by Md Rahman
Dec 08, 2023 6:19 PM
Md Rahman
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Agree. However as you said proper use is the prerequisite to get the benefits which is challenging due to limited guidelines, directions, and clarity.
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Md Rahman Project Manager| The Australian Trade and Investment Commission (Austrade) Sydney, Nsw, Australia
Dec 08, 2023 6:06 PM
Replying to Rami Kaibni
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I personally don't see AI a a challenge and on the contrary I see it as an asset if utilized properly it will make thing more efficient and let the PMs and team make better use of their time while leveraging intelligence from AI.
Agree. However as you said proper use is the prerequisite to get the benefits which is challenging due to limited guidelines, directions, and clarity.
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1 reply by Rami Kaibni
Dec 08, 2023 7:24 PM
Rami Kaibni
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Not necessarily - It could be challenging if you don’t know what you’re doing!
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Dec 08, 2023 6:19 PM
Replying to Md Rahman
...
Agree. However as you said proper use is the prerequisite to get the benefits which is challenging due to limited guidelines, directions, and clarity.
Not necessarily - It could be challenging if you don’t know what you’re doing!
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Markus Kopko AI Enabler for Project & Program Mgmt | Founder PMotion.ai / The PM AI Coach| PMotion.ai Hamburg, Hamburg, Germany
Dear Md Rahman,

Navigating the challenges posed by AI and other emerging technologies in project management, especially amid differing opinions and contentions within the community, is multifaceted. I've given a lot of thought to it, given how rapidly the landscape is evolving. Here's my take on how the project management community can approach this:

1. Embracing Continuous Learning:

The field of project management is no stranger to change, and AI is just the latest in a series of advancements. As project managers, we need to embrace a mindset of continuous learning and stay updated with these technological trends. It's about being open to new knowledge and not shying away, even if it challenges our working methods.

2. Acknowledging and Addressing the Contentions:

It's crucial to recognize and openly discuss the differing viewpoints within the community. Some of us are excited about the potential of AI, while others might be skeptical or even apprehensive. Creating open discussion forums can help understand these varying perspectives and find common ground.

3. Balancing AI with Human Skills:

One of the key challenges is finding the right balance between leveraging AI for its efficiencies and maintaining the essential human aspects of project management – things like leadership, empathy, and ethical decision-making. AI should be seen as a tool to augment our skills, not replace them.

4. Ethical Considerations and Training:

As we integrate AI into project management, ethical considerations become paramount. We need to ensure that AI is used responsibly. Additionally, providing training and resources on AI's ethical use can help mitigate concerns and misconceptions.

5. Experimentation and Pilot Projects:

Encouraging experimentation with AI in a controlled environment, like pilot projects, can be a practical way for the community to better understand its applications and limitations. These small-scale experiments can provide valuable insights and help ease the community into broader adoption.

6. Collaborative Approach:

Collaboration between AI experts, technologists, and seasoned project managers can lead to a more holistic approach. This collaboration can help in integrating AI into project management in a way that respects and enhances the profession’s core principles.

7. Fostering Adaptability:

The project management community should cultivate adaptability as a core skill. In an era of rapid technological change, being adaptable to AI and future technologies is crucial for staying relevant and practical.

Looking Ahead:

As we move forward, it's about keeping an open mind, being willing to adapt, and recognizing that AI and technology are tools to enhance our capabilities. The key is how we use these tools and integrate them into our existing methodologies and frameworks.

I'm curious to hear from others, though – how do you think we should navigate these changes? Are there particular strategies or approaches that would effectively bring the community together on this journey? It's a conversation that I believe is essential for the future of our profession.

BR,

Markus

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