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What successes have you experienced with Generative AI?

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Claudia Alcelay
PMI Team Member
Learning & Innovation Research Manager| Project Management Institute (PMI) Spain
Have you experienced wonderful, potentially unexpected successes using Generative AI in your projects? 

I'm eager to hear about the innovative outcomes you've achieved with Gen AI, and how data played a role in these ventures. 

What challenges did you encounter, and what benefits did you realize in this process?
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EMMANUEL KAZUNGU Civil Engineer| HOWARD HUMPHREYS Nairobi, 30156, Kenya
Hi Claudia.
For me GenAI has revolutionized how I do my research. The other day, I was looking for some information on how the construction engineering landscape is in other countries that I have never in my life, visited. I did not have a clue of where to begin.
However, equipped with my knowledge on GenAI prompt engineering, I developed some templates for what information I required and requested for the assistance of Claude and ChatGPT. they gave me very valuable information and verifiable sources that formed part of my report!
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Michael Josephsen Manahawkin, Nj, United States

I have not used AI yet, but I am looking forward to trying some things I have picked up through this.

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Terrence Suttle Strategic IT Leader, Agile Advocate and complex project manager.| Fuzion I.T. Solutions Il, United States

Over the past two years I have use generative AI to rewrite some of my communications. Also I use it daily in my meetings. We record the meetings and I have AI summarize and build action item tables. Once it is reviewed then I repost in the meeting for those who could not attend. This really helped when I was on PTO because I was able to get a summary without listening to hours of meetings.

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Hilda Soto Founder & CEO| Peaceful AI Solutions, LLC San Diego, Ca, United States

I've been leveraging different AI tools to help me better manage projects. Notetaking tools have been simply wonderful as it generates a great summary with a list of action items at the end of the meeting. I have created some basic workflows that take documents, parse them, then execute actions like generating emails, meeting invites, or updating artifacts. I use NotebookLM to quickly ramp up on new tools/topics by leveraging the Podcast, mindmap, faq, and study guides features. I have also created specialized gpts to help me easily create custom documents, based on a template, for each project. Overally, I would say AI has simplified many of the administrative parts of the PM role, allowing me to focus on the collaboration, due diligence, and actual management.

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George McLaughlin Other| McLaughlin & McLaughlin Georgetown, TX, United States
I have used both ChatGPT and Infinity on preliminary test evaluations. Infinity seems better for Project Management, perhaps due to adjustments made to use PMI's decades of project work using tools such as PMBOK.
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Peter Pryputniewicz Sr. Project Manager| Mindgruve Inc. Ca, United States
So far I've used GenAI for meeting summaries & action items, editing complex correspondence about requirements and bug fixes, editing general project correspondence for clarity, generating test cases from requirements, simple charting and dashboard prototyping, and project status updates. In some cases it was built into the tools I am using, like Figma & Asana, other times I am prompting ChatGPT or Claude.

I wouldn't say any of that is wonderful, unexpected or innovative, but it does help me do my job more effectively and in some cases faster. I am not leveraging AI in an innovative manner very much, if at all yet. I would like to explore more of the capabilities of AI, such as gleaning insights from large sets of historical and topical data, or prototyping more complex applications.
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Anil Raheja Project Manager| Tadweer Group Abu Dhabi, United Arab Emirates
Our Organization has recently started adaption of Gen AI and started with training of personnel. This includes training on basic building blocks of Gen AI and then application layer like MS CoPilot. On personal level, I have been using ChatGPT and now NotebookLM for various applications. As organizational standards and policies shape up, utilization will improve.
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Kamal Al Taha Khobar, Saudi Arabia

My thought:

While I haven’t yet deployed Generative AI directly within live projects, I’ve already seen meaningful value in how it supports thinking, structure, and decision preparation. Even at an exploratory stage, GenAI has proven effective in accelerating idea generation, improving the clarity of project documentation, and helping frame risks, assumptions, and scenarios more quickly.

The real success so far has been understanding where GenAI adds value and where it should not replace human judgment. Used responsibly, it can enhance planning, reporting, and analysis, while accountability, approvals, and final decisions remain firmly with project leadership.

I see the greatest potential not in automation alone, but in enabling better, faster, and more informed project decisions when supported by strong data governance.

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Anonymous
Not yet
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VU TU AN Ha Dong, HN, Viet Nam
h2Productivity gains beyond automation/h2Unexpected success:
Instead of just automating tasks, GenAI improved thinking quality—planning, explaining, and decision-making.
Examples
  • Engineers using GenAI as a “design reviewer”
  • Analysts generating multiple hypotheses instead of one
  • Students or junior staff learning faster with contextual explanations
Data’s role
  • High-quality examples (past reports, designs, feedback)
  • Prompting with real artifacts instead of generic instructions
Challenges
  • Over-trusting outputs
  • Prompt quality mattered more than expected
  • Hard to measure “thinking improvement” quantitatively
Benefits
  • Better first drafts
  • Shorter feedback loops
  • More creative solutions
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