Community Specialist| Project Management InstituteNewtown Square, PA, United States
After an initial pilot phase, PMI Infinity is launching today, January 19th. Thank you to everyone who participated in co-building, testing, and providing feedback! We’re eager to continue hearing about your experiences with AI tools.
PMI Infinity is PMI’s AI-powered community-generated and peer-reviewed knowledge base; it contains trusted and vetted content that you can rely on for your most pressing project management questions.
Access it! Infinity.pmi.org PMI Infinity will be available to anyone registered on PMI.org for free until 12 February 2024 when it will be restricted to PMI members.
Share! Within PMI Infinity, you can provide immediate feedback with a thumbs up or a thumbs down, and there is the option to provide more detailed input via a pop-up window.
In the comments below, tell us about your experience using PMI Infinity: - What questions or scenarios did you pose to PMI Infinity? - What was the outcome? - How have you used PMI Infinity on a project? Or on your professional development journey? - What applications do you see for PMI Infinity to your projects? - How has your use of PMI Infinity evolved?
Mr. SachlaniProject Management & PMO Consultant| IndependentJakarta, Indonesia
First try to use Infinity, my objective is to get to know what are the inside of "the Infinity brain". I asked several basic questions about project management concepts and here are the results of the review.
1. Able to describe Value Delivery System and its components.
2. Failed to list the 12 project management principles according to PMBOK 7th edition.
Very unfortunate that Infinity couldn't answer correctly, even though the source used was correct (Breaking Down the 12 Project Management Principles from PMIstandards+).
3. Able to summarize change principle (not mess up with change control).
4. Failed to list the 8 project management performance domains according to PMBOK 7th edition, instead she list the 8 of 10 knowledge areas. Again this is funny since it mentioned that she used PMBOK 7th edition as source.
5. Able to summarize what are the expected outcome when uncertainty performance domain is executed effectively and how to check it. The result is as described in the PMBOK 7 book with a little (1 line) improvisation.
6. Failed to list 49 project management processes base on PMBOK 6th edition. Some executing processes are grouped in planning. Some are used an old version process name such as "Perform Quality Assurance" and "Control Risk". I suspect that Infinity is populated with multi-version of PMBOK and unable to select the latest one.
7. Able to calculate earned value and analyse the project status from a given case.
Surprisingly me, she could handle the calculations and interpret the CPI and SPI values to determine the project status correctly. There is a little error in choosing the right formula for ETC.
8. Fail to solve critical path case. Able to calculate ES and EF for single predecessor but failed if more than one predecessor. She failed to calculate LS and LF (backward pass).
In summary the current version of Infinity is still below my expectations.
Hope the above review can be used as feedback for next Infinity product iterations.
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1 reply by Akinwale Akinola
Feb 01, 2024 10:41 AM
Akinwale Akinola
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I don't know what version of ChatGPT that Infinity runs on. There is a significant difference in the response between ChatGPT 3.5 and ChatGPT 4, with ChatGPT 4 providing a better response. Perhaps PMI Infinity it is running on version 3.5.
I also suppose that this system learns with usage and feedback.
Prompt: I want you to act as a project management subject matter expert, coach, and mentor. I want you to keep your reply clear, concise, complete, and correct. Individual project manager looking to acquire "digital literacy" skills. Your role is to devise the best development plan for a project manager to acquire these skills. You should use your knowledge, experience, and other relevant factors in order to create a plan suitable for him. My first request is, "I need help designing a development plan for a project manager." I will only spend 60 minutes per day, only 4 days a week. Design a 6-month development plan for me. Please use the tabulated format to create a development plan.
Response: PMI Infinity provided me overall development plan in tabulated format with Month, focus area and Activities however I was expecting weekly plan for next 6 months. ChatGPT 4.0 with same prompt responded with detailed plan for 26 weeks with Sr. No., Topic, Reference Material / Course, Start Date, End Date and Notes. I believe once GPT4.0 deployed to PMI Infinity, it will provide similar response. Comments. Saving Changes...
Akinwale AkinolaHead, Project Management| JNC International LtdSurulere, Lagos, Nigeria
Jan 31, 2024 10:01 PM
Replying to Mr. Sachlani
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First try to use Infinity, my objective is to get to know what are the inside of "the Infinity brain". I asked several basic questions about project management concepts and here are the results of the review.
1. Able to describe Value Delivery System and its components.
2. Failed to list the 12 project management principles according to PMBOK 7th edition.
Very unfortunate that Infinity couldn't answer correctly, even though the source used was correct (Breaking Down the 12 Project Management Principles from PMIstandards+).
3. Able to summarize change principle (not mess up with change control).
4. Failed to list the 8 project management performance domains according to PMBOK 7th edition, instead she list the 8 of 10 knowledge areas. Again this is funny since it mentioned that she used PMBOK 7th edition as source.
5. Able to summarize what are the expected outcome when uncertainty performance domain is executed effectively and how to check it. The result is as described in the PMBOK 7 book with a little (1 line) improvisation.
6. Failed to list 49 project management processes base on PMBOK 6th edition. Some executing processes are grouped in planning. Some are used an old version process name such as "Perform Quality Assurance" and "Control Risk". I suspect that Infinity is populated with multi-version of PMBOK and unable to select the latest one.
7. Able to calculate earned value and analyse the project status from a given case.
Surprisingly me, she could handle the calculations and interpret the CPI and SPI values to determine the project status correctly. There is a little error in choosing the right formula for ETC.
8. Fail to solve critical path case. Able to calculate ES and EF for single predecessor but failed if more than one predecessor. She failed to calculate LS and LF (backward pass).
In summary the current version of Infinity is still below my expectations.
Hope the above review can be used as feedback for next Infinity product iterations.
I don't know what version of ChatGPT that Infinity runs on. There is a significant difference in the response between ChatGPT 3.5 and ChatGPT 4, with ChatGPT 4 providing a better response. Perhaps PMI Infinity it is running on version 3.5.
I also suppose that this system learns with usage and feedback.
Saving Changes...
Mark GeresDirector| PM by Design Canada, Inc.Cantley, Quebec, Canada
FOOD 4 THOUGHT
"Knowledge is of two kinds: We know a subject ourselves, or we know where we can find information about it." — Samuel Johnson, 1709-1794 Saving Changes...
Mark GeresDirector| PM by Design Canada, Inc.Cantley, Quebec, Canada
Sharing a thought…
PMI’s President & CEO has described PMI Infinity as an “AI teammate and a community-generated project manager’s co-pilot!”
This leads me to wonder about liability if users of PMI Infinity incur a loss of any kind that they would attribute to PMI’s AI teammate / copilot.
I was looking at one author’s overview of accountability and wondering if PMI Infinity has documented its accountability landscape anywhere?
BACKGROUNDER
Who Holds the Accountability? An Overview
The accountability landscape in the realm of AI is intricate, encompassing several entities, each with its unique role and responsibilities.
AI Users: Individuals operating AI systems hold the initial layer of accountability. Their responsibility lies in understanding the functionality and potential limitations of the AI tools they use, ensuring appropriate use, and maintaining vigilant oversight.
AI Users’ Managers: Managers have the duty to ensure their teams are adequately trained to use AI responsibly. They are also accountable for monitoring AI usage within their teams, verifying that it aligns with the company’s AI policy and guidelines.
AI Users’ Companies/Employers: Businesses employing AI in their operations must establish clear guidelines for its use. They are accountable for the consequences of AI use within their organisation, requiring robust risk management strategies and response plans for potential AI-related incidents.
AI Developers: AI accountability extends to the individuals and teams who develop AI systems, like OpenAI. Their responsibility includes ensuring that the AI is designed and trained responsibly, without inherent biases, and with safety measures to prevent misuse or errors.
AI Vendors: Vendors distributing AI products or services must ensure they are providing reliable, secure, and ethical AI solutions. They can be held accountable if their product is flawed or if they fail to disclose potential risks and limitations to the client.
Data Providers: As AI systems rely on data for training and operation, data providers hold accountability for the quality and accuracy of the data they supply. They must also ensure that the data is ethically sourced and respects privacy regulations.
Regulatory Bodies: These entities hold the overarching accountability for establishing and enforcing regulations that govern the use of AI. They are tasked with protecting public and business interests, ensuring ethical AI usage, and defining the legal landscape that determines who is responsible when things go wrong.
I asked a question as what should I do with a risk that turned into an issue last week on my project and it laid down the steps that need to be taken including communication to stakeholders and a plan to overcome the issue and execute the plan. For a PM practitioner, this is known and nothing new. So at this stage of PMI Infinity, it will be helpful for novice PMs who are aspiring to become PMs or certified PMPs. For those who are certified and who have good experience, its going to be a wait and watch as how this will help. Saving Changes...
George FreemanThought Leader | Author | Architect| Florida, United States
Jan 26, 2024 1:28 PM
Replying to Mark Geres
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Adding a bit more to the discussion thread.
PMI LinkedIn marketing communications has mentioned that users are utilizing PMI Infinity much like a search engine, but, unlike ChatGPT and other AI agents that search throughout the web, this brings only results based on PMI expertise, research, and knowledge.
Only results based on PMI expertise, research, and knowledge?
To me, that is really good! Cheers! As long as the sources are really well vetted.
OPINION PIECE
From time-to-time, in my opinion, some of the vetted write-ups published in ProjectManagement dotcom and PMI PICKS leave me thinking that the authors are sharing personal opinions/perspectives/interpretations that are not consistent with PMI Standards n’ Guides —etc. I perceive this as entrenched biases, that should be culled from PMI Infinity.
REF.
ProjectManagement dotcom is PMI’s knowledge portal, where all project managers can create and explore content and participate in a diverse, vibrant, global community.
PMI Picks™—bite-sized project management and power skill learnings—are smart, PMI-approved, SME-vetted content to inspire and inform us. This PMI-approved content is only 2-12 minutes in length and available in text, video, and audio formats.
Mark,
Generally, we recognize the PMBOK guide as the representation (using your wording) of “PMI expertise, research, and knowledge.” Interestingly, though, the first bullet used to describe the guide is:
- Represents good practice for “most” projects “most” of the time
In other words, the guide provides a “menu” of possibly relevant knowledge areas and practices (notice: not “best,” but “good”) that a project professional can use to tailor their project. It’s this way because all projects are unique and different, run by and containing fallible human resources and politically influenced organizations that present the unforeseen on a foreseeable basis.
Hence, project professionals use others’ opinions/perspectives/interpretations to gain knowledge on handling that which is outside the scope or context of the PMBOK guide. Thus, the need for the content that you state should be “culled” from PMI.
Context is everything in project management and life, which is why we need project-life-experienced human expertise. Good practices and processes within knowledge areas are great and helpful but do NOT always provide the elements one needs in the context of their unique project. So, why would we want to exclude that knowledge? Saving Changes...
The tool is powerful in my opinion. I had the chance to participate in the Co-Building program for Infinity and I post here too the comments I sent via email to the Infinity Team (8 and 9 might be outdated). Please share your thoughts too:
1. Using a unique chat for all questions about a topic, from the second prompt/outpunt onward, Infinity erases the sources of the previous output while ChatGPT 4.0 doesn't mention any source
2. Infinity does not have the possibility to share the chat, while ChatGPT 4.0 has it (even if it is slow to create the link for sharing)
3. Using a unique chat for all questions about a topic, Infinity saves in the chat only the last 4 or 5 questions (it depends on the lenght), while ChatGPT 4.0 maintains all the history of the questions
4. The output of Infinity based on ChatGPT 4.0 is more structured compared to Infinity based on ChatGPT 3.5: more bullet points, better formatting (e.g.: bold, bullet point), in general it gives more detailed info, better structure in the response
5. It would be nice to know why Infinity says that some outputs are provided by Open AI's ChatGPT, since Infinity is trained with PMI proprietary content
6. Related to previous comment, it would be nice to know how Infinity manages and uses Open AI's ChatGPT training content to give a reply to the prompt
7. Infinity still does not provide any image, graph example, neither prepare graphs based on data
8. ChatGPT 4.0 is slower ChatGPT tha 3.5 in giving responses, thus resulting in slow responses also by Infinity
9. Related to previous comment, it seems that Infinity does not start responding if you are not on its page, while ChatGPT starts replying even if you are seeing something else on the screen
10. ChatGPT gives the possibilty to rename/delete/share/archive the chats, while Infinity gives only the possibility delete the chats
11. Several times, Infinity gave me 2 errors:
1. session timed out (asking to log out) when I asked a question after its reply to a previous one
2. error in conversational apis asking to retry after some time, resulting in a block of the tool (blank page) and a necessary reboot (some times more than 1)
About the point 7, it would be nice if Infinity can prepare files (like xlsx, etc.) and let us download
Saving Changes...
Chris MillerTechnical Project Manager| Hillsdale CollegeColdwater, Mi, United States
Jan 20, 2024 6:03 AM
Replying to Håkan Lyngsjö
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You should probably clarify on the architecture behind PMI Infinity. Some answers are "powered by OpenAI's GPT" while others are "powered by PMI proprietary content". I tried a line of questions that led to this peak confusion answer:
Me: Are you PMI Infinity?
Answer: No, I am not PMI Infinity. I am an AI language model assistant developed by OpenAI. PMI Infinity is a platform designed to support project managers in their professional development by providing them with a reliable and trustworthy knowledge base built using PMI's expansive catalog of proprietary project management content. My purpose is to assist users with their queries and provide helpful responses based on the available resources and knowledge.
Maybe we should be glad it is not self aware :) Saving Changes...
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