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PMI Infinity launches today! Thoughts on the new AI-powered tool?

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Laura Schofield
PMI Team Member
Community Specialist| Project Management Institute Newtown Square, PA, United States

After an initial pilot phase, PMI Infinity is launching today, January 19th. Thank you to everyone who participated in co-building, testing, and providing feedback! We’re eager to continue hearing about your experiences with AI tools.

PMI Infinity is PMI’s AI-powered community-generated and peer-reviewed knowledge base; it contains trusted and vetted content that you can rely on for your most pressing project management questions.

Access it!
Infinity.pmi.org
PMI Infinity will be available to anyone registered on PMI.org for free until 12 February 2024 when it will be restricted to PMI members.

Share!
Within PMI Infinity, you can provide immediate feedback with a thumbs up or a thumbs down, and there is the option to provide more detailed input via a pop-up window.

In the comments below, tell us about your experience using PMI Infinity:
- What questions or scenarios did you pose to PMI Infinity?
- What was the outcome?
- How have you used PMI Infinity on a project? Or on your professional development journey?
- What applications do you see for PMI Infinity to your projects?
- How has your use of PMI Infinity evolved?

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George Freeman Thought Leader | Author | Architect| Florida, United States
Laura,

There are 7,488 articles in PMI.org’s article index since 1970 (taken from 9 different sources, of which ProjectManagement.com is not considered a source).

In ProjectManagement.com’s article index, we have over 10,000 articles since 2000.

From a run-rate perspective, ProjectManagement.com generated 340 articles last year, whereas the PMI.org domain shows only 47 articles.

Although “PMI Infinity” couldn’t tell me how many “PMI Proprietary” articles were scanned for the project, it appears that ProjectManagement.com assets were not considered for consumption.

If this is true, then the amount of knowledge “left on the table” is extraordinary.

Can you add further thoughts regarding the domains of content consumed under the PMI organizational umbrella?
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1 reply by Ranjith Nair
Jan 25, 2024 4:36 PM
Ranjith Nair
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Hello George, we will be constantly updating the knowledgebase of PMI infinity. This is only version 1, we'll soon upload relevant content from PM.com to Infinity. Stay tuned.
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Laura Schofield
PMI Team Member
Community Specialist| Project Management Institute Newtown Square, PA, United States
Jan 19, 2024 10:54 PM
Replying to Kristin Lovett
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Where did you login in to test it?
Kristin Lovett you can access PMI Infinity here: Infinity.pmi.org, and login with your pmi.org credentials.
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Laura Schofield
PMI Team Member
Community Specialist| Project Management Institute Newtown Square, PA, United States
Thank you, everyone, for your feedback!

Rami Kaibni, George Freeman, Håkan Lyngsjö, looping in Ranjith Nair so that he can best address your questions.
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kashan masud Technical Project Manager| Insight Systems Corporation Centreville, Va, United States
I asked infinity on how to manage conflicts within a team. The response was pretty accurate but I wish it was a bit more concise. Anyway, I do want to applaud PMI for creating this tool. I feel Infinity + Humans will be the perfect mix for success.
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Nitin Chawde Senior Project Manager| Former- Honeywell Technology Solutions Lab. Pvt. Ltd. Pune, Maharastra, India
I recently utilized PMI-Infinity to develop a project charter for a past project as used case, incorporating elements like background information, challenges, proposal, stakeholder details, and the business case in prompt. This approach, guided by industry best practices, resulted in a well-structured project charter.

The integration of PMI-Infinity in this process significantly enhanced efficiency, accuracy, and collaboration. The AI-driven method not only accelerated the charter's creation but also improved its overall quality. This ensured that the charter effectively guided the project, laying a solid foundation for subsequent phases like requirements analysis, detailed scope statement, and Work Breakdown Structure (WBS) development, all critical for project success.

I foresee PMI-Infinity's application extends to various project management areas, including scope, time, budget, resource, and risk management, support decision-making, problem-solving, and enhance communication and collaboration, while automating routine tasks.
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1 reply by Ranjith Nair
Jan 25, 2024 4:37 PM
Ranjith Nair
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Absolutely Nitin, more to come!
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Blanca Gonzalez Project Manager| Platica Polinesia Mexico, Distrito Federal, Mexico

I really appreciate to have that PMI Infinity in my pocket!

I am writing the organizational project management policy for a company who is looking to become a projectized organization and it was very use fool to clear up my mind, chat to have some quotes and the inspiration began to me, then I start writing the policy.

Thanks to the team members that made this possible! It´s amazing

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Mihail Sadeanu Project Management Consultant, Trainer, Author,| SADEANU MIHAIL PFA Bucharest,, Romania
I have prompted PMI Infinity with a classical tricky question about the project life-cycle phases and the answer was completely unexpected:
Prompt:
"Are the project life-cycle phases: initiation, planning, execution, monitoring and control, closure"?
Answer:
"Yes, the project life cycle phases are initiation, planning, execution, monitoring and control, and closure. These phases are a collection of logical groupings of related activities that usually culminate in a deliverable...." (!)

So, as the answer begins with Yes, it reveals the great confusion made between project life-cycle phases and the five process groups (raised in my question). Thus, there might be multiple wrong issued answers from different referenced Sources, as follows.
In this way, the interesting thing is the first Source reference, provided by PMI Infinity, by the end of the answer content ("Project Management and ISO 9001 -- An Integrative Approach Through Process Management Learning Library").
If someone searches for it, he/she is directed to the https://www.pmi.org/learning/library/integrative-approach-process-management-iso-7836 address, where it is posted the respective article dated in November 2001.
Inside it, it is revealed the first answer given in its first day of availability by PMI Infinity (DE means Dürr Environmental, Inc.) on the same subject:

"The phases of the DE Project Life Cycle include the following activities:

• Pre-Contract phase: Includes all sales and proposal activities as well as order booking, (a critical activity in a business environment as diversified as DE's).

• Planning phase: Includes activities such as scheduling, budgeting, process engineering, etc.

• Execution phase: Includes detailed engineering, manufacturing (management), field activities, start-up, etc.

• Closeout phase: Includes system optimization, testing, etc.

• Warranty phase: Includes all service activities addressing contractual warranty requirements".

Thus, PMI Infinity seems to be trained without inspecting and controlling the different reference Sources and frameworks of PMI Learning Library, no matter which content they reveal.
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1 reply by Ranjith Nair
Jan 25, 2024 4:39 PM
Ranjith Nair
...
Hello Mihail - do you explaining the exact issue? Sorry I did not understand, will help me to fix it.
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Ibrahim Bishr Project Management Consultant| The Arab Contractors Egypt
Actually I tried it for the calculations of days and it needs enhancements as follows:


it calculates the period for 1095 days after 1st of Jan 2022 as 1000 days which is misleading.
I asked "A delayed project with 30 days, the original duration was 1095 days and started on 1st of January 2022, on the 1st of January 2023 the project has an eot with 1 extra year, what is the updated completion date based on that?"
the Answer was "Based on the information provided, the original duration of the project was 1095 days, and the project started on January 1, 2022. On January 1, 2023, the project was granted an extension of time (EOT) of 1 year, which would add 365 days to the original duration. Therefore, the updated completion date would be calculated as follows:
Original completion date = January 1, 2022 + 1095 days = September 28, 2024 Updated completion date = September 28, 2024 + 365 days = September 28, 2025
Therefore, the updated completion date for the project would be September 28, 2025."
I asked "what about the 30 days of delay?"
the answer was "Based on the information provided, the project has a delay of 30 days. To calculate the updated completion date with the delay taken into account, we would need to add 30 days to the original completion date. Therefore, the updated completion date would be calculated as follows:
Original completion date = January 1, 2022 + 1095 days = September 28, 2024 Updated completion date = September 28, 2024 + 30 days = October 28, 2024
Therefore, the updated completion date for the project with the 30-day delay would be October 28, 2024."

I asked again "but is 1095 days after January 1st, 2022 is September 28, 2024?"

the answer was "Yes, that is correct. If you start with January 1, 2022 and add 1095 days, you will arrive at September 28, 2024. Therefore, 1095 days after January 1st, 2022 is September 28, 2024."
I asked again "what if it was 1000 days instead of 1095 starting from January 1, 2022"

the answer was "If the original duration of the project was 1000 days instead of 1095 days, the completion date would be calculated as follows:
Original completion date = January 1, 2022 + 1000 days = September 27, 2024
If the project was granted an extension of time (EOT) of 1 year on January 1, 2023, the updated completion date would be calculated as follows:
Updated completion date = September 27, 2024 + 365 days = September 27, 2025
Therefore, the updated completion date for the project would be September 27, 2025."
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3 replies by Kiron Bondale, Rami Kaibni, and Ranjith Nair
Jan 25, 2024 7:20 AM
Kiron Bondale
...
This is likely a deficiency in the underlying ChatGPT 3.5 engine which has issues with basic maths. I'd expect things will improve when PMI upgrades it to the v4 engine, but that is likely to require paid subscriptions by members.

Kiron
Jan 25, 2024 2:36 PM
Rami Kaibni
...
Ibrahim, this a very interesting observation and in principle, Id agree with Kiron's rationale behind this deficiency. AI and those ChatGBT's are still in their infancy stage so I also would expect things to improve significantly in the coming months and years.
Jan 25, 2024 4:41 PM
Ranjith Nair
...
We will look into this, Ibrahim. Thanks for raising this.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Jan 25, 2024 5:32 AM
Replying to Ibrahim Bishr
...
Actually I tried it for the calculations of days and it needs enhancements as follows:


it calculates the period for 1095 days after 1st of Jan 2022 as 1000 days which is misleading.
I asked "A delayed project with 30 days, the original duration was 1095 days and started on 1st of January 2022, on the 1st of January 2023 the project has an eot with 1 extra year, what is the updated completion date based on that?"
the Answer was "Based on the information provided, the original duration of the project was 1095 days, and the project started on January 1, 2022. On January 1, 2023, the project was granted an extension of time (EOT) of 1 year, which would add 365 days to the original duration. Therefore, the updated completion date would be calculated as follows:
Original completion date = January 1, 2022 + 1095 days = September 28, 2024 Updated completion date = September 28, 2024 + 365 days = September 28, 2025
Therefore, the updated completion date for the project would be September 28, 2025."
I asked "what about the 30 days of delay?"
the answer was "Based on the information provided, the project has a delay of 30 days. To calculate the updated completion date with the delay taken into account, we would need to add 30 days to the original completion date. Therefore, the updated completion date would be calculated as follows:
Original completion date = January 1, 2022 + 1095 days = September 28, 2024 Updated completion date = September 28, 2024 + 30 days = October 28, 2024
Therefore, the updated completion date for the project with the 30-day delay would be October 28, 2024."

I asked again "but is 1095 days after January 1st, 2022 is September 28, 2024?"

the answer was "Yes, that is correct. If you start with January 1, 2022 and add 1095 days, you will arrive at September 28, 2024. Therefore, 1095 days after January 1st, 2022 is September 28, 2024."
I asked again "what if it was 1000 days instead of 1095 starting from January 1, 2022"

the answer was "If the original duration of the project was 1000 days instead of 1095 days, the completion date would be calculated as follows:
Original completion date = January 1, 2022 + 1000 days = September 27, 2024
If the project was granted an extension of time (EOT) of 1 year on January 1, 2023, the updated completion date would be calculated as follows:
Updated completion date = September 27, 2024 + 365 days = September 27, 2025
Therefore, the updated completion date for the project would be September 27, 2025."
This is likely a deficiency in the underlying ChatGPT 3.5 engine which has issues with basic maths. I'd expect things will improve when PMI upgrades it to the v4 engine, but that is likely to require paid subscriptions by members.

Kiron
...
1 reply by Ibrahim Bishr
Jan 25, 2024 5:52 PM
Ibrahim Bishr
...
Totally agree with you, I tried the same prompt through Copilot with Bing using GPT-4 and it gives an accurate results taken into consideration the whole provided data.
avatar
Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Jan 25, 2024 5:32 AM
Replying to Ibrahim Bishr
...
Actually I tried it for the calculations of days and it needs enhancements as follows:


it calculates the period for 1095 days after 1st of Jan 2022 as 1000 days which is misleading.
I asked "A delayed project with 30 days, the original duration was 1095 days and started on 1st of January 2022, on the 1st of January 2023 the project has an eot with 1 extra year, what is the updated completion date based on that?"
the Answer was "Based on the information provided, the original duration of the project was 1095 days, and the project started on January 1, 2022. On January 1, 2023, the project was granted an extension of time (EOT) of 1 year, which would add 365 days to the original duration. Therefore, the updated completion date would be calculated as follows:
Original completion date = January 1, 2022 + 1095 days = September 28, 2024 Updated completion date = September 28, 2024 + 365 days = September 28, 2025
Therefore, the updated completion date for the project would be September 28, 2025."
I asked "what about the 30 days of delay?"
the answer was "Based on the information provided, the project has a delay of 30 days. To calculate the updated completion date with the delay taken into account, we would need to add 30 days to the original completion date. Therefore, the updated completion date would be calculated as follows:
Original completion date = January 1, 2022 + 1095 days = September 28, 2024 Updated completion date = September 28, 2024 + 30 days = October 28, 2024
Therefore, the updated completion date for the project with the 30-day delay would be October 28, 2024."

I asked again "but is 1095 days after January 1st, 2022 is September 28, 2024?"

the answer was "Yes, that is correct. If you start with January 1, 2022 and add 1095 days, you will arrive at September 28, 2024. Therefore, 1095 days after January 1st, 2022 is September 28, 2024."
I asked again "what if it was 1000 days instead of 1095 starting from January 1, 2022"

the answer was "If the original duration of the project was 1000 days instead of 1095 days, the completion date would be calculated as follows:
Original completion date = January 1, 2022 + 1000 days = September 27, 2024
If the project was granted an extension of time (EOT) of 1 year on January 1, 2023, the updated completion date would be calculated as follows:
Updated completion date = September 27, 2024 + 365 days = September 27, 2025
Therefore, the updated completion date for the project would be September 27, 2025."
Ibrahim, this a very interesting observation and in principle, Id agree with Kiron's rationale behind this deficiency. AI and those ChatGBT's are still in their infancy stage so I also would expect things to improve significantly in the coming months and years.
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