Daniel KingSenior Project/Solution Manager| NorlysKøbenhavn, Denmark
How can I use Generative AI to assist me with the Design Thinking process in exploring the problem space, and progress through discover, define, develop and deliver the solution? Saving Changes...
Generative AI is a branch of artificial intelligence that can create new content or data based on existing data or inputs. It can be used to assist with the Design Thinking process in various ways, such as:
Discover: Generative AI can help you generate research questions, customer segments, and potential needs and pain points for your target audience. However, you still need to conduct real-world research and validate your assumptions with actual customers.
Define: Generative AI can help you synthesize your research findings and generate customer insights, personas, and problem statements. However, you still need to use your human empathy, intuition, and sensemaking skills to craft meaningful and compelling insights that drive innovation.
Develop: Generative AI can help you ideate, prototype, and test possible solutions for your problem statement. It can generate text, images, code, or other types of content that can inspire you or serve as a starting point for your solution. However, you still need to use your human creativity, logic, and experimentation skills to refine and evaluate your solution.
Deliver: Generative AI can help you communicate, implement, and scale your solution. It can generate marketing materials, user manuals, feedback surveys, or other types of content that can help you reach and engage your customers. However, you still need to use your human storytelling, collaboration, and leadership skills to deliver value and impact."
While this is a somewhat helpful response, the critical ingredient will be to provide sufficient context about the problem space to enable an AI tool to come back with useful guidance. That will still require sufficient legwork outside of the tool during the discover stage.
Daniel KingSenior Project/Solution Manager| NorlysKøbenhavn, Denmark
Thank you Kiron Bondale for your reply - that’s a great article, which specifically addresses this use case and shares some awesome insights.
/Daniel Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
We are using a own API to ChatGPT mainly to define personas. For the other steps it fits too. Saving Changes...
Daniel,
As a project engineer the benefit that I see to AI is to help me narrow the solution space efficiently and converge on a solution.
I have strong technical capabilities, but if I come up with an interesting idea, it might take weeks to research it myself. If I have access to SMEs in the technical area, it might take them days or weeks to answer an important question. With AI, I can accelerate that process quickly to see if I'm even on a path worth pursuing.
It is a bit like the 5-Whys approach to root cause analysis. As you dig deeper into some problem, you will find many dead ends. Eliminating those potential solution paths quickly will allow you to focus on the productive opportunities.
The difference between speed and velocity is that velocity is a vector. It includes not just rate of change but direction. Whether it is artificial or organic intelligence, if I have access to the knowledge base where I can get answers quickly that help narrow down my solution path, I can control the direction at greater speed.
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1 reply by Daniel King
Feb 13, 2024 5:44 PM
Daniel King
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Thank you Keith, that an awesome view 👍
Saving Changes...
Daniel KingSenior Project/Solution Manager| NorlysKøbenhavn, Denmark
Feb 13, 2024 3:26 PM
Replying to Keith Novak
...
Daniel,
As a project engineer the benefit that I see to AI is to help me narrow the solution space efficiently and converge on a solution.
I have strong technical capabilities, but if I come up with an interesting idea, it might take weeks to research it myself. If I have access to SMEs in the technical area, it might take them days or weeks to answer an important question. With AI, I can accelerate that process quickly to see if I'm even on a path worth pursuing.
It is a bit like the 5-Whys approach to root cause analysis. As you dig deeper into some problem, you will find many dead ends. Eliminating those potential solution paths quickly will allow you to focus on the productive opportunities.
The difference between speed and velocity is that velocity is a vector. It includes not just rate of change but direction. Whether it is artificial or organic intelligence, if I have access to the knowledge base where I can get answers quickly that help narrow down my solution path, I can control the direction at greater speed.
Thank you Keith, that an awesome view 👍 Saving Changes...
