Project Management

Please login or join to subscribe to this thread

Payment and report PDU issues on the website.

linkedin twitter facebook  
avatar
Bisharah Saeed Project Manager| Computacenter
Hello everyone, 

I tried to pay for my PMP exam today but it seems like there is some issue with the cart on the PMi website. Anyone else faced this issue? Also, it seems like I am unable to report the PDUs as well. 

Any help would be appreciated. 

Best,
Bisharah. 
Sort By:
avatar
Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Bisharah -

I'd recommend contacting PMI Customer Care for this as they are in the best position to help you through this.

Kiron
avatar
Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Bisharah, PMI recently revamped their platform and added new features so it is possible that there is a glitch in the system or maybe you need to clear you cache (Try from a different browser).

Heather McLarnon: Can you weigh in on this?
...
1 reply by Heather McLarnon, CSPO
Feb 27, 2024 3:08 PM
Heather McLarnon, CSPO
...
Please reach out to Customer Care - https://www.pmi.org/about/contact
avatar
Keith Novak Tukwila, Wa, United States
I have had the payment issue happen a couple times and you do need to call customer care. They have had to open IT tickets for me more than once but they will get it fixed. After all...you're trying to give them your money. :-)

The PDU issue could be related or not, but while you have an open issue, you can ask about that too.
avatar
Heather McLarnon, CSPO
PMI Team Member
Community Tech Platform Owner| ProjectManagement.com United States
Feb 27, 2024 2:39 PM
Replying to Rami Kaibni
...
Bisharah, PMI recently revamped their platform and added new features so it is possible that there is a glitch in the system or maybe you need to clear you cache (Try from a different browser).

Heather McLarnon: Can you weigh in on this?
Please reach out to Customer Care - https://www.pmi.org/about/contact
avatar
Bisharah Saeed Project Manager| Computacenter
Thanks everyone. Did contact the customer care and they said there is an issue with the "cart" in the website due to which payment issues are affected. Told me to wait 3 business days.
...
1 reply by Kwiyuh Michael Wepngong
Feb 28, 2024 4:54 AM
Kwiyuh Michael Wepngong
...
Glad to know PMI customer care came through for you
avatar
Kwiyuh Michael Wepngong
Community Champion
Financial Management Specialist | US Peace Corps Yaounde, Centre, Cameroon
Feb 28, 2024 2:44 AM
Replying to Bisharah Saeed
...
Thanks everyone. Did contact the customer care and they said there is an issue with the "cart" in the website due to which payment issues are affected. Told me to wait 3 business days.
Glad to know PMI customer care came through for you
avatar
Sanjiv kumar singh Tinsukia, AS, India
Hello everyone,

I paid for my PMP exam today but it seems like there is some issue with the cart on the PMi website. At my end it is showing successful but not reflecting on PMI account. And because of this, it is now allowing me to check centre for exam. Anyone else faced this issue?

Any help would be appreciated.
...
1 reply by Bisharah Saeed
Dec 02, 2024 4:18 PM
Bisharah Saeed
...

Hi Sanjiv, it seems like there might be an issue with the cart on the website. I would suggest that you contact customer care like I did when I had the issue. They should be able to resolve it or suggest the appropriate steps to move further. You can find the link to contact customer care below:



https://www.pmi.org/about/contact?_gl=1*1t...jY2Njc0MDk.
avatar
Bisharah Saeed Project Manager| Computacenter
Nov 28, 2024 2:49 AM
Replying to Sanjiv kumar singh
...
Hello everyone,

I paid for my PMP exam today but it seems like there is some issue with the cart on the PMi website. At my end it is showing successful but not reflecting on PMI account. And because of this, it is now allowing me to check centre for exam. Anyone else faced this issue?

Any help would be appreciated.

Hi Sanjiv, it seems like there might be an issue with the cart on the website. I would suggest that you contact customer care like I did when I had the issue. They should be able to resolve it or suggest the appropriate steps to move further. You can find the link to contact customer care below:



https://www.pmi.org/about/contact?_gl=1*1t...jY2Njc0MDk.

Please login or join to reply

Content ID:
ADVERTISEMENTS

"The greatest deception men suffer is from their own opinions."

- Leonardo Da Vinci

ADVERTISEMENT

Sponsors







Vendor Events

See all Vendor Events

Newsletters

Jun 3: The Career Problem Facing New PMs
May 20: Your PM Career as a Project Life Cycle
May 13: The Big Lie After Layoffs

See all newsletters