Mike FrenetteManager, IT PMO| Halifax Water (retired)Halifax, Nova Scotia, Canada
Many generative AI products will take your input and apply it to what it finds in its data lake, then generate something that will save you time and effort. But will it be accurate? Will it be unbiased? Will it be the same as you would have written? How do you feel about that? Is it ethical? If so, how do you make it our own? Saving Changes...
Jari AnttilaPrincipal Consultant and Founder| Anttila ConsultingHelsinki, Finland
As other contributors have brought up, using AI tools can make people work more efficiently but AI can also give you different points of view on the topic, and get you started faster. AI creates very good content but AI doesn't understand the context, environment, company, and people for example related to the project. The content created by AI should be always reviewed and modified based on the situation. This is the place where the project manager creates value.
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2 replies by Aaron Porter and Booma Pugazhenthi
Mar 20, 2024 10:49 AM
Aaron Porter
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One thing I've found helpful is providing GenAI with context, asking it to review the content and then respond to my prompt. Technically, you could give it context, environment, company, and people (roles, responsibilities attitudes, interests, authority...) related to the project. Too much detail about your company or people involved could raise ethical or privacy concerns, and you'd still want to review it to make sure GenAI doesn't get too creative (because it can).
Jun 26, 2024 11:26 PM
Booma Pugazhenthi
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Yes, it is ethical to use AI tools to create PM materials, as they enhance efficiency and provide diverse perspectives. However, AI lacks the contextual understanding of the specific project, environment, and stakeholders. Therefore, it is crucial for project managers to review and tailor the AI-generated content to ensure its relevance and accuracy. One impactful benefit to project managers is the significant time savings, allowing them to focus more on strategic decision-making and team management. Thanks & Regards Booma Pugazhenthi M.Sc., CPM, LEED AP, PMP
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Adam RussellPrincipal Consultant (Project Management)| Tiligent Pty LtdPutney, New South Wales, Australia
Excellent question. It's less a case of whether it is ethical to use GenAI content in your projects as whether it is smart to do so. There's a common thread in the responses so far which I'd summarise as
1) Don't use the responses verbatim
2) Don't claim it's your work
3) Don't use without verification
ChatGPT (the only tool I'm familiar with) won't make anyone an expert at Project Management (or anything else), but it can make people dumber if they don't use it correctly. ChatGPT is a remarkable Natural Language Processing tool and a tireless assistant to bounce ideas off, just as you would a colleague or friend, except it never gets tired (it does go wonky), never needs to have a coffee or a bathroom break or meet its parents for lunch.
It's an amazing tool, but that's all it is - a tool.
We can't miss using the power of AI. Then PM will not be able to compete with others.
But before using it validate the output given by AI in your project context and if it fits then use it. Of course don't claim it is your own work.
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Mike FrenetteManager, IT PMO| Halifax Water (retired)Halifax, Nova Scotia, Canada
Mar 07, 2024 10:59 PM
Replying to Dr. Deepa Bhide
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Mike Frenette thank you for the discussion thread. I think we can use these applications and recommendations as suggestions to build our story and not use it "as is". I also think they may not be applicable to our unique scenario and so the relevance may be missing too.
I am of an opinion that its not unethical to ask ChatGPT any question. But submitting proprietary data may compromise data privacy, for these are LLMs that are in the public domain. Using the recommendations without transparency of the source could be unethical, too.
Thanks for the topic!
You make a very good point about data privacy, Dr. Deepa, something not everyone considers as they ask a question with content that could expose their organization.
In this age of cyber criminals, any piece of information can potentially be used for nefarious purposes! Saving Changes...
Mike FrenetteManager, IT PMO| Halifax Water (retired)Halifax, Nova Scotia, Canada
Mar 08, 2024 12:50 PM
Replying to George Freeman
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In followup to my statement, here are the specific ethical concerns:
PMI Code of Ethics:
- Honesty: Mandatory Standards, Section 5.3.1: We do not… state half-truths or provide information out of context.
- Responsibility: Aspirational Standards, Section 2.2.4: When we make errors or omissions, we take ownership and make corrections promptly.
The opportunity to violate this standard dramatically increases when a project manager uses tooling to generate content. In some cases, it might take longer to validate/confirm generated content than creating it from scratch yourself. Context is everything in project management; as we should know, this is the “kryptonite” of Generative AI.
Do you agree that these PMI Code of Ethics sections are relevant to this discussion?
Thanks for the additional item, George. I agree these sections out of the PMI Code of Ethics apply to the use of GenAI in project management. Of course, what is generated could be a half-truth and will very often be out of context, which could result in errors and omissions.
The well worn saying, "A fool with a tool is still a fool." surely applies here. Blind use of GenAI output without review and modification for accuracy, completeness and context would surely make the person doing so an [unethical] fool.
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1 reply by Booma Pugazhenthi
Jun 26, 2024 11:34 PM
Booma Pugazhenthi
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ChatGPT, while not a substitute for expert knowledge in Project Management, can significantly enhance a project manager's efficiency by providing quick, tireless assistance and idea generation. However, its outputs must be carefully reviewed and contextualized to avoid errors and misapplications. The tool's greatest benefit lies in saving time and facilitating rapid ideation, allowing project managers to focus more on strategic tasks and decision-making. Proper use of ChatGPT can lead to better-managed projects, but reliance on its output without critical evaluation can lead to significant mistakes and ethical lapses. Thanks & Regards Booma Pugazhenthi M.Sc., CPM, LEED AP, PMP
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Mike FrenetteManager, IT PMO| Halifax Water (retired)Halifax, Nova Scotia, Canada
Mar 09, 2024 5:34 AM
Replying to Sergio Luis Conte
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What generative AI does is to automate something that you of others could do by hand. So, in this case, is a matter of process automation is you like to see it in this way. For example, you can do something similar using no-code or low-code tools. On the other hand, usually people forget that the results has a confidence score associated to it. It does mean, it has an inherent error so the "human in the loop" concept must be applied when using generative AI.
You draw an interesting parallel between GenAI and Low Code/No Code, Sergio.
While code is generated with Low Code/No Code applications, I would guess that few people take the time to read it to understand whether it might be riddled with bugs. They likely rely more upon the outcome of the code, such whether as an input gathering form is usable and the resulting updating of a data store accurate.
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1 reply by Sergio Luis Conte
May 18, 2024 7:16 AM
Sergio Luis Conte
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According to our metrics, after implementing Copilot in lot of customers around the world, the behavior you describe depends on the level of seniority of the user.
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Kristian BaineyCEO of K-PIC Systems Inc.| K-PIC Systems Inc.Edmonton, Alberta, Canada
Hi Mike,
It is ethical to ask ChatGPT to produce project material depending on : 1. Your knowledge of the material you already have 2. Prompt engineering the correct way 3. If you have customized the model to be within scope, fair, and unbiased as much as you can
All models will have some bias as that is human nature for humans to be creative based on their wisdom. This is why it is important to always use a multidisciplinary approach when training or customizing your GPT model that includes society and culture as a whole.
Accuracy will be based on the human's knowledge from the review of the outcome as well as asking ChatGPT to reference support if applicable. The input that a human provides is their content and ChatGPT makes it the way you want the output after revising it to your satisfaction. So it is your same context and you own it.
The future of project managers will be creative project leaders which entails using innovative applications in this digital AI project-driven world we live in today. Hope this helps. Saving Changes...
Mike FrenetteManager, IT PMO| Halifax Water (retired)Halifax, Nova Scotia, Canada
Thank for taking the time to tune in, Kristian.
Would you mind elaborating on model customization please? I'm keenly interested in methods and options.
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1 reply by Kristian Bainey
Mar 17, 2024 7:41 PM
Kristian Bainey
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What Is Fine-Tuning? Fine-tuning serves as a method for applying transfer learning, where an existing deep learning model has already been trained to perform well on a given set of general tasks, and is further refined using new data so that it can perform better on similar, more specific tasks. This a core concept behind GenAI. A simple alternative definition is that fine-tuning involves updating an existing intelligent computer program with new knowledge derived from a previously unseen document repository or dataset. Machine learning (ML) fine-tunes a pre-trained model to perform a customized task by making a minor tweaks or adding more layers to a model’s architecture while maintaining the core struc- ture of the original model and improving reliability to generate a desired output. Part IV will give a comprehensive explanation of the important steps and principles of how to utilize fine-tuning as part of a secure and ethical approach to project management. What Is Customized Modeling? Customized Modeling: It is used when adapting existing machine learning models to specific data or use cases. This can involve techniques such as transfer learning, where a pre-trained model is fine-tuned on a new dataset. Customizing a model can also mean adjusting its architecture or hyper-parameters to per- form better on specific tasks.
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Kristian BaineyCEO of K-PIC Systems Inc.| K-PIC Systems Inc.Edmonton, Alberta, Canada
Mar 17, 2024 7:15 PM
Replying to Mike Frenette
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Thank for taking the time to tune in, Kristian.
Would you mind elaborating on model customization please? I'm keenly interested in methods and options.
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What Is Fine-Tuning? Fine-tuning serves as a method for applying transfer learning, where an existing deep learning model has already been trained to perform well on a given set of general tasks, and is further refined using new data so that it can perform better on similar, more specific tasks. This a core concept behind GenAI. A simple alternative definition is that fine-tuning involves updating an existing intelligent computer program with new knowledge derived from a previously unseen document repository or dataset. Machine learning (ML) fine-tunes a pre-trained model to perform a customized task by making a minor tweaks or adding more layers to a model’s architecture while maintaining the core struc- ture of the original model and improving reliability to generate a desired output. Part IV will give a comprehensive explanation of the important steps and principles of how to utilize fine-tuning as part of a secure and ethical approach to project management. What Is Customized Modeling? Customized Modeling: It is used when adapting existing machine learning models to specific data or use cases. This can involve techniques such as transfer learning, where a pre-trained model is fine-tuned on a new dataset. Customizing a model can also mean adjusting its architecture or hyper-parameters to per- form better on specific tasks.
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1 reply by Booma Pugazhenthi
Jun 26, 2024 11:30 PM
Booma Pugazhenthi
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Fine-tuning is a technique in transfer learning that refines an existing deep learning model using new data to improve its performance on specific tasks. It involves updating the model with new knowledge from previously unseen data, making minor adjustments to its architecture while retaining its core structure. Customized modeling, on the other hand, adapts machine learning models to specific data or use cases, often through techniques like fine-tuning or adjusting hyper-parameters. Both methods aim to enhance model performance and reliability for specialized applications.One major impactful benefit to project managers is the ability to leverage fine-tuning for creating highly customized and efficient AI tools, which can significantly enhance project planning, decision-making, and overall productivity. Thanks & Regards Booma Pugazhenthi M.Sc., CPM, LEED AP, PMP
Excellent input and really a lot of knowledge here.
IMHO, I believe it there’s nothing wrong asking AIs to create materials for us.
At the end of the day, AI responses will never be perfect as projects are all unique.
Prompt engineering will help, but again, the responses may not be 100% correct or accurate. Like Kristian shared, all models have some biased answers.. Unless or otherwise, your kinda lazy just to take what the AI generated.. it’s a different story..
Kidding aside.. Human-in-the-loop is crucially important in my opinion..And this is where us as a PM comes in to review, validate and make adjustments as needed. Tailor fit the required based on AIs input.
Does it make it more ethical? it is ethical in the sense that we do not copy and plagiarize yes.. it’s ethical because it was reviewed by a PM who strictly obey PMI code of ethics.. Maybe..
ultimately, imho AI is a just a tool.. to ask them, to me, is not a problem.,it’s the way we pass, distribute and use the output is where the ethical - unethical debate falls into, and that lies in our hand..