Mike FrenetteManager, IT PMO| Halifax Water (retired)Halifax, Nova Scotia, Canada
Many generative AI products will take your input and apply it to what it finds in its data lake, then generate something that will save you time and effort. But will it be accurate? Will it be unbiased? Will it be the same as you would have written? How do you feel about that? Is it ethical? If so, how do you make it our own? Saving Changes...
Adam RussellPrincipal Consultant (Project Management)| Tiligent Pty LtdPutney, New South Wales, Australia
"If you use ChatGPT output without review or editing, you’re an imbecile" I expect the same is true of output from other Generative AI tools, but I haven't used any. I wrote that yarn more than a year ago and nothing has changed. It can be a useful tool for experts, because validation and editing will be quick. But in the hands of a novice, it could be dangerous if they don't pick up errors. So, having edited the results, should we declare that AI is a "contributor". I'm not sure we're yet at the point where such an honest declaration would be rewarded - would there not be a negative reaction? And how much did the AI contribute?. Do you declare that you used Grammarly or the like to improve your written English? And what would be the reaction if you did? Grammarly can rewrite entire paragraphs, which results in far better English prose than I would normally produce, and yet it is my "work". Perhaps the test is whether you could have produced the result, if you'd spent enough time working on it. That seems a bit weak to me, but right now I don't have another suggestion.
It's interesting that the previous answers pretty much represent the results I'm finding from the survey I'm running on ChatGPT use in Project Management. It's pretty much done and I'm just starting analysis but the answers run the same gamut of opinions as this thread touches on.
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1 reply by George Freeman
May 18, 2024 11:14 AM
George Freeman
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Adam,
Regarding your proposition: “The use of Grammarly AI…How much did AI contribute…Could the user have created the content if given the time?”
To adequately address the ethical considerations in Mike’s question and your well-stated thoughts, we should first understand the context of “Artificial Intelligence” when used in products and services (not all, but most).
Consider the following:
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[1-Question]: What does AI functionally mean when referring to AI in the context of ChatGPT, Co-Pilot, Grammarly AI, and others?
[1-Answer]: An application/device purposed to perform a scope of tasks that typically requires a human. Although a functionally correct definition, it implies a stark reality that most consumers do not understand or appreciate.
[2-Question]: If the above definition is correct, is it reasonable to postulate that companies leverage marketing hyperbole to sell products and services through the user of the term AI?
[2-Answer]: Yes. For instance:
[2-Answer-A]: Microsoft has a fantastic OCR-API that I’ve used, and just a few years ago, it was in a framework called “Computer Vision Image Analysis,” then it changed to “Cognitive Services,” and is now “AI Services.” This morphing of product and service names has happened everywhere, including software that supports the project management industry.
[2-Answer-B]: twenty-five years ago, in my research, I used a library/API called “Link Grammar,” initially launched in the early 1990s. It’s a theory of syntax that has influenced grammar checkers and language models over four decades. For instance, it was used in the “OpenCog AI Project” as a critical element in their NLP pipeline and has influenced what we now recognize as GenAI—Is this theory-based foundational element worthy of an “AI” tagline, or is it just a well designed, hardwon framework that empowered or influenced the language models we see in use today?
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So, although we have essential ethical questions to resolve in society and our profession related to using GenAI, would these questions be “knocking at our door” if “AI” was not used in its description?—I’m not sure of the answer.
I do know that the ethical constructs we create in the future need to be aware of the above context and hyperbole’s role in this matter. Otherwise, these new constructs’ “staying power” and their impact on industry and society may be left wanting.
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Specifically to the use of “Grammarly AI:”
From my perspective, this is simply a grammar checker that has evolved in its features and functions over time and would have done so regardless of so-called AI technology. Of course, I must disclose that I used the full suite of Grammarly products; hence, I may be protecting my position on this one. :-)
George
Saving Changes...
Omar JabbarProject Management and Digital Transformation Consultant| OGreen IT Service Inc.Ontario, Canada
It will be helpful and efficient in expediting the process of creating materials for any project, but it's very important to clearly disclose to your stakeholders that the content has been generated by AI and to ensure that proper attribution is given to the original creators of the AI models used to generate the content.
Ultimately, the decision to use AI-generated materials for your project should be based on careful consideration of the potential benefits and risks, as well as your organization's values and ethical principles. Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
Mike, good diverse discussion on your post.
My view on your questions:
But will it be accurate? No. It is just a snapshot of current knowledge available for my inaccurate question. Had an interesting discussion with ChatGpt on the question if PM process groups form a project life cycle. First it say yes, after some discussion it concedes its no.
Will it be unbiased? Not at all. Not only garbage in - garbage out, but also the context information was initiated by biased humans (mostly white young males from California).
Will it be the same as what you would have written? No, but it lacks my unique thoughts and connections, and the output is often boring.
How do you feel about that? It looks like progress and is exciting.
Is it ethical? Yes, often. The question of ethics always arises and is judged within a specific context and not in general. If you share confident data with AI or the public (how about letting Alexa listen) and deceptively use AI outputs, you, the user, might act unethically.
I think that asking AI tools for help to generate certain materials for our projects may not be viewed as unethical. We should get assistance from IA, and the infinite benefits it offers; but always consider that our knowledge and expertise that allow us to use these tools add the most priceless value to the project, since we, with our abilities, are capable of tailoring the products of IA according to the uniqueness of conditions of our project and considering factors regarding emotional circumstances, that IA may not take into account. Saving Changes...
In the future, AI generative models like ChatGPT will likely become prevalent tools for creating various materials. While using such tools can save time and effort, ethical considerations arise regarding accuracy, bias, and authenticity. It's essential to critically evaluate the outputs to ensure they align with ethical standards and reflect the intended message accurately. To make generated content our own, we must provide clear guidance, review and refine outputs, and incorporate our unique perspective and expertise into the final product. Ultimately, ethical usage involves understanding the capabilities and limitations of AI generative models and employing them responsibly to enhance rather than compromise the integrity of our projects.
Saving Changes...
Mohamed El-ZanatyQA/QC Manager| Kharafi National SAEAlexandria, Egypt
Well, I think that the ethical implications of using generative AI products are multifaceted and require careful consideration.
While AI-generated content can save time and effort, there's no guarantee of accuracy or reliability. AI models may generate content based on patterns in their training data, which may not always align with the specific context or requirements of a project. It's essential to validate and verify the accuracy of AI-generated content before using it for critical project management purposes.
AI models can inadvertently perpetuate biases present in their training data, leading to biased or skewed outputs. Additionally, AI-generated content may lack the uniqueness and personalized touch that human-generated content can offer. It's crucial to critically evaluate AI-generated content for biases and ensure that it aligns with ethical standards and organizational values.
When using AI-generated content, it's essential to consider ownership and attribution rights. While AI tools facilitate content creation, project managers should take responsibility for the final output and ensure proper attribution if necessary. It's also essential to understand the terms of service and licensing agreements associated with AI tools to ensure compliance with intellectual property rights.
The ethical use of AI in project management entails transparency, accountability, and responsible decision-making. Project managers should assess the potential risks and benefits of using AI-generated content, considering factors such as accuracy, bias, and privacy implications. Ethical guidelines and best practices should guide the use of AI tools to ensure fair and equitable outcomes.
In conclusion, while AI can offer valuable assistance in creating project management materials, ethical considerations must guide its use. Project managers should critically evaluate AI-generated content for accuracy, bias, and uniqueness, take ownership of the final output, and adhere to ethical guidelines and best practices to ensure responsible use of AI in project management.
Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Mar 17, 2024 8:32 AM
Replying to Mike Frenette
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You draw an interesting parallel between GenAI and Low Code/No Code, Sergio.
While code is generated with Low Code/No Code applications, I would guess that few people take the time to read it to understand whether it might be riddled with bugs. They likely rely more upon the outcome of the code, such whether as an input gathering form is usable and the resulting updating of a data store accurate.
According to our metrics, after implementing Copilot in lot of customers around the world, the behavior you describe depends on the level of seniority of the user. Saving Changes...
Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
Mar 20, 2024 7:59 AM
Replying to Anjana Kaku
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Even the low code no code tools use AI in the background. So whatever system is at work, human-in-the-loop is important. We can depend on the tools to make our lives easier but the accountability of the output / outcomes of the tools would be ours. Even the confidence scores are calculated based on certain parameters/data that could have an inherent bias, and hence the confidence scores may not be accurate. Complete dependence on AI systems (low code no code included) is not the way to go.
You right. That´s my point. And it has been proved from more than 40 years ago. Saving Changes...
George FreemanThought Leader | Author | Architect| Florida, United States
Apr 02, 2024 4:16 AM
Replying to Adam Russell
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"If you use ChatGPT output without review or editing, you’re an imbecile" I expect the same is true of output from other Generative AI tools, but I haven't used any. I wrote that yarn more than a year ago and nothing has changed. It can be a useful tool for experts, because validation and editing will be quick. But in the hands of a novice, it could be dangerous if they don't pick up errors. So, having edited the results, should we declare that AI is a "contributor". I'm not sure we're yet at the point where such an honest declaration would be rewarded - would there not be a negative reaction? And how much did the AI contribute?. Do you declare that you used Grammarly or the like to improve your written English? And what would be the reaction if you did? Grammarly can rewrite entire paragraphs, which results in far better English prose than I would normally produce, and yet it is my "work". Perhaps the test is whether you could have produced the result, if you'd spent enough time working on it. That seems a bit weak to me, but right now I don't have another suggestion.
It's interesting that the previous answers pretty much represent the results I'm finding from the survey I'm running on ChatGPT use in Project Management. It's pretty much done and I'm just starting analysis but the answers run the same gamut of opinions as this thread touches on.
Adam,
Regarding your proposition: “The use of Grammarly AI…How much did AI contribute…Could the user have created the content if given the time?”
To adequately address the ethical considerations in Mike’s question and your well-stated thoughts, we should first understand the context of “Artificial Intelligence” when used in products and services (not all, but most).
Consider the following:
-------------------------
[1-Question]: What does AI functionally mean when referring to AI in the context of ChatGPT, Co-Pilot, Grammarly AI, and others?
[1-Answer]: An application/device purposed to perform a scope of tasks that typically requires a human. Although a functionally correct definition, it implies a stark reality that most consumers do not understand or appreciate.
[2-Question]: If the above definition is correct, is it reasonable to postulate that companies leverage marketing hyperbole to sell products and services through the user of the term AI?
[2-Answer]: Yes. For instance:
[2-Answer-A]: Microsoft has a fantastic OCR-API that I’ve used, and just a few years ago, it was in a framework called “Computer Vision Image Analysis,” then it changed to “Cognitive Services,” and is now “AI Services.” This morphing of product and service names has happened everywhere, including software that supports the project management industry.
[2-Answer-B]: twenty-five years ago, in my research, I used a library/API called “Link Grammar,” initially launched in the early 1990s. It’s a theory of syntax that has influenced grammar checkers and language models over four decades. For instance, it was used in the “OpenCog AI Project” as a critical element in their NLP pipeline and has influenced what we now recognize as GenAI—Is this theory-based foundational element worthy of an “AI” tagline, or is it just a well designed, hardwon framework that empowered or influenced the language models we see in use today?
-------------------------
So, although we have essential ethical questions to resolve in society and our profession related to using GenAI, would these questions be “knocking at our door” if “AI” was not used in its description?—I’m not sure of the answer.
I do know that the ethical constructs we create in the future need to be aware of the above context and hyperbole’s role in this matter. Otherwise, these new constructs’ “staying power” and their impact on industry and society may be left wanting.
-------------------------
Specifically to the use of “Grammarly AI:”
From my perspective, this is simply a grammar checker that has evolved in its features and functions over time and would have done so regardless of so-called AI technology. Of course, I must disclose that I used the full suite of Grammarly products; hence, I may be protecting my position on this one. :-)
George
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1 reply by Adam Russell
May 19, 2024 3:54 AM
Adam Russell
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Hi George, you've made some excellent points and I tend to agree with them. You're definitely right about the AI marketplace: everything is being "AI-enabled" at the moment, either in functionality or in branding. This in itself is a factor for content creators and professional workers in that the options to *not* use AI are narrowing fast. Your question: "Could the user have created the content if given the time?” is absolutely on point - it's a great question because it's a proxy for many others.
(On a side note, I've been in the IT/PM industry for over 4 decades and it's been alarming and amusing to see how corporate (or even internal) presentations get reworked to include every new fad that comes along. Global replace "Hosting" with "Cloud" for example, and many more.)
My problem with self-disclosure is that it's not an objective environment. I'm very happy to self-assess my use and decide whether i need to disclose, in the event that I did use ChatGPT in the product of my work. The questions being asked by people, platforms, educational institutions and more are far too crude to capture the nuances of these posts, and the downside is too large to engage in the questions literally.
Interestingly, I just finished some research for my Masters in PM (on the use and attitudes of ChatGPT and Project Management practitioners) - in the questions on employer awareness and attitude there was very much a "laissez-fair" majority who didn't know and/or didn't encourage or discourage its use.
This is not the same in platforms such as Amazon KDP, and more. Everyone is asking effectively "has AI touched this at all"m with the risk of being banned or rejected if the answer is yes. I understand the concerns about being swamped with "book spam"
I've developed some tools for self assessment (can't post the images here) but I'll post a link once I've finished the posts.
Saving Changes...
Adam RussellPrincipal Consultant (Project Management)| Tiligent Pty LtdPutney, New South Wales, Australia
There are no arbitrary measurements that would give us objective answers to this. When we look at a painting by Rembrandt or Michelangelo, do we think any less of the artwork if we learn that they both employed many assistants for jobs ranging from mixing paint to painting in sections of the work? When we use a grammar checker like Grammarly or Pro-Writing Aid to rewrite sentences and paragraphs for clarity and better grammar, does that mean it isn't our work anymore? If we let MS Project calculate our complex dependencies and the resulting dates, are we less of a project manager? Why are these things apparently ok, but using ChatGPT (or other GenAI products) is not? Obviously, it's a matter of degree. ChatGPT is useful to a project manager in many ways that do not compromise the work's authenticity and produce a better result. It's very easy to cite ChatGPT as a contributor or source; a link in the main ChatGPT window will give you a citation. But as long as it is treated as a bad thing and blanket policies ban its use, people will be reluctant to surface its use, even if it is legitimate.
Key Questions:
1. Who has control over the content? Who has the final say?
2. Who originates the ideas?
3. Who edits and reviews?
4. What is the proportion of AI vs Human contribution to a final work?
5. What level of mastery does the human have in a topic vs the AI?
6. Is ChatGPT a source of information (facts etc), a source of text to reword, amplify or reduce author's text or an editorial tool?
If I generate the primary content/central idea for the content, I have strong competency in project management, and the level of AI content in the final product is relatively low because I've reviewed and edited it to fit my overall purpose, then I don't see any reason to cite ChatGPT any more than I would acknowledge using a grammar checker and an online encyclopedia.
One last use case: if I update a project schedule and paste an image or data to ChatGPT to analyse the differences between this one and the previous one, which I then check for accuracy and edit for my project report, do you think ChatGPT should be cited as a contributor?
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1 reply by George Freeman
May 18, 2024 11:57 PM
George Freeman
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Adam,
To further my thoughts on this subject, I created the following oversimplified definition of GenAI:
- A “tool” that interrogates knowledge (veracity unknown) provided by language models and/or a user and generates solutions or structured content as “directed by and in response to” promptings made by a user.
I state the definition, not to you specifically, but to make the point that GenAI is just a tool. As such, I agree with you that any ethical concerns that apply to GenAI also apply to other tools we use in our personal and professional lives.
However, GenAI supercharges the ability to cross ethical lines, hence this conversation/topic.
What are those lines? Here’s what comes to my mind:
[1] When one generates content implied or portrayed as original but constitutes work patterned from others.
[2] When one generates content implied or portrayed as original, but said content exists beyond one’s current domain knowledge or creative capabilities.
[3] When one generates plagiaristic content.
My greater concern with GenAI is the societal consequences of “Epistemic Erosion.” Specifically, the [1] dilution of knowledge and the [2] obfuscation of, or ability to determine truth.