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Do you think it is ethical to ask ChatGPT, Co-Pilot or oher GenAI products to create PM materials for your specific project?

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Mike Frenette Manager, IT PMO| Halifax Water (retired) Halifax, Nova Scotia, Canada
Many generative AI products will take your input and apply it to what it finds in its data lake, then generate something that will save you time and effort. But will it be accurate? Will it be unbiased? Will it be the same as you would have written? How do you feel about that? Is it ethical? If so, how do you make it our own?
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Akash Bhatt Student| NONE Toronto, Canada
Well, Mike, I don't think it is ethical since the AI is doing your work, but as we have it, it is better to generate ideas at least and then modify them according to your needs when you are a beginner; once you get experience in making documents, you can become far better than AI since it will not be biased and not monotonous document. It will be professional and unique to that. situation
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1 reply by Anjana Kaku
Mar 20, 2024 8:25 AM
Anjana Kaku
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It isn't a question of ethics when a PM uses AI to generate a document or do some other work. What is important is reviewing the outcome and owning it, irrespective of whether the outcome is positive or negative. Lets look at it this way - A PM might use a macro to do some financials, instead of manual calculations, and that would not be unethical even if the PM has not declared the use of macros, and similarly if the tool in question is AI, it does not become unethical. It still is the PM doing the work, provided the PM stays accountable.
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Dr. Deepa Bhide Hyderabad, Telangana, India
Mike Frenette thank you for the discussion thread. I think we can use these applications and recommendations as suggestions to build our story and not use it "as is". I also think they may not be applicable to our unique scenario and so the relevance may be missing too.

I am of an opinion that its not unethical to ask ChatGPT any question. But submitting proprietary data may compromise data privacy, for these are LLMs that are in the public domain. Using the recommendations without transparency of the source could be unethical, too.

Thanks for the topic!
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1 reply by Mike Frenette
Mar 17, 2024 8:04 AM
Mike Frenette
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You make a very good point about data privacy, Dr. Deepa, something not everyone considers as they ask a question with content that could expose their organization.

In this age of cyber criminals, any piece of information can potentially be used for nefarious purposes!
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George Freeman Thought Leader | Author | Architect| Florida, United States
Hi Mike,

Regardless of the tool (GenAI or otherwise) that gets used to generate project-based content (in whole or in part), if it’s not contextually accurate to the conditions of the project at the time of its dissemination, then the project manager is responsible for a communication failure. If these failures continue unchecked, an ethical concern will likely be on the table.

Bottom Line: Using tools to gather knowledge is a common sense endeavor if one appropriately challenges its veracity. Anything short of this is problematic and will likely compromise the project manager.
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Mike -

This isn't a question of ethics so long as the PM does not blindly use the output from either a public or privately trained Gen AI tool. What might be unethical is the PM claiming that they created something from scratch rather than referencing their use of a Gen AI tool in the drafting or editing of the content.

Kiron
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Anurag Desai Manager| Hewlett-Packard Bangalore, Karnataka, India
Hello Mike - I agree with Kiron, that claiming content created by Generative AI as our own is unethical. However, I do not see anything wrong with using AI for our normal tasks.

Today we use Excel-based formulas or Smart Sheets to compute/analyze data and use Smart Art/templates to create presentations. Same for using Generative AI

That said, I would not blindly on the output of ChatGPT - just like I would not rely on a team member to make a critical presentation and send a make/break report.

Last, as Dr.Deepa mentioned, I would consider context -
1. Certain information is propriety to the company or department and so should not be shared in Open Source.
2. Certain occasions are special - Team Celebration, Work Anniversary. It should contain the flavor of the team/manager - if I am a man of few words, I cannot have a flowery Work Anniversary citation

Thanks for posting the question. I am listening for responses/comments

Anurag
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Rami Kaibni
Community Champion
Senior Projects Manager | Field & Marten Associates New Westminster, British Columbia, Canada
Mike, interesting question. I don't think this is too much related to ethics as much as it is related to integrity. If the PM claims this is his piece, when it's not, then he is not being honest.

On another note, using GenAI can be helpful and save time but at the end of the day, the PM should verify the output and make sure it is sound and accurate.

For example, English is not my first language, so sometimes I use GenAI to see how I can write a certain piece in a better format and in many occasions, I didn't like what ChatGPT proposed as I did find it too sophisticated for the purpose of the message.
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1 reply by Mayte Mata Sivera
May 21, 2024 12:15 PM
Mayte Mata Sivera
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100 % Agree with this comment, I used to improve grammar or writing flow, however most of the times kill my humanity and writing style. Also 100% is about integrity!
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George Freeman Thought Leader | Author | Architect| Florida, United States
In followup to my statement, here are the specific ethical concerns:

PMI Code of Ethics:
- Honesty: Mandatory Standards, Section 5.3.1: We do not… state half-truths or provide information out of context.
- Responsibility: Aspirational Standards, Section 2.2.4: When we make errors or omissions, we take ownership and make corrections promptly.

The opportunity to violate this standard dramatically increases when a project manager uses tooling to generate content. In some cases, it might take longer to validate/confirm generated content than creating it from scratch yourself. Context is everything in project management; as we should know, this is the “kryptonite” of Generative AI.

Do you agree that these PMI Code of Ethics sections are relevant to this discussion?
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2 replies by Anjana Kaku and Mike Frenette
Mar 17, 2024 8:22 AM
Mike Frenette
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Thanks for the additional item, George. I agree these sections out of the PMI Code of Ethics apply to the use of GenAI in project management. Of course, what is generated could be a half-truth and will very often be out of context, which could result in errors and omissions.

The well worn saying, "A fool with a tool is still a fool." surely applies here. Blind use of GenAI output without review and modification for accuracy, completeness and context would surely make the person doing so an [unethical] fool.
Mar 20, 2024 8:15 AM
Anjana Kaku
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George, using a tool to ease our work might not be unethical. I might create a project document using a Macro or AI, it is upto me. What matters is the project document & its accuracy. Information about the tool used to create project documentation might be out of context (this could be debatable though). However, the responsibility for errors / omissions in the output document is entirely ours. And once those have creeped in, we're required to take ownership and make corrections promptly. That according to me is in line wiht the PMI code of Ethics: Honesty & Responsibility.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
What generative AI does is to automate something that you of others could do by hand. So, in this case, is a matter of process automation is you like to see it in this way. For example, you can do something similar using no-code or low-code tools. On the other hand, usually people forget that the results has a confidence score associated to it. It does mean, it has an inherent error so the "human in the loop" concept must be applied when using generative AI.
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2 replies by Anjana Kaku and Mike Frenette
Mar 17, 2024 8:32 AM
Mike Frenette
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You draw an interesting parallel between GenAI and Low Code/No Code, Sergio.

While code is generated with Low Code/No Code applications, I would guess that few people take the time to read it to understand whether it might be riddled with bugs. They likely rely more upon the outcome of the code, such whether as an input gathering form is usable and the resulting updating of a data store accurate.
Mar 20, 2024 7:59 AM
Anjana Kaku
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Even the low code no code tools use AI in the background. So whatever system is at work, human-in-the-loop is important. We can depend on the tools to make our lives easier but the accountability of the output / outcomes of the tools would be ours. Even the confidence scores are calculated based on certain parameters/data that could have an inherent bias, and hence the confidence scores may not be accurate. Complete dependence on AI systems (low code no code included) is not the way to go.
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Aung Sint
Community Champion
Lead Consultant| Laminar Projects
Mike, I agree with the other contributors in this discussion. We use tools and techniques to improve our efficiency and effectiveness, so there's nothing wrong with leveraging the tools that are available to us. It would be unethical to claim that something isn't our own just because we used a tool to complete it. It's our responsibility to verify the accuracy of the output and provide a reference to the source of information. In my opinion, humans tend to be biased in general (though this statement itself could be biased!).
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1 reply by Anjana Kaku
Mar 20, 2024 8:06 AM
Anjana Kaku
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Humans tend to be biased, and so are the AI systems, but what makes humans better is the fact that they understand that they could be biased, but AI systems / models do not, and that intelligence is what sets humans apart. So yes, we could use tools to ease our work and that would not be unethical, but we'd have to take accountability of the outcomes, and so reviewing the output of the tools is our responsibility. And then we retain the right to claim that the contribution is ours.
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Rajesh Ramachandiran Bell Canada Toronto, Canada
Acknowledging the source of content is important. Chat GPT 3.5 has trouble locating the source of its knowledge, so I use Chat GPT 4 to find out the correct source and mention it in my work.

If we are unable to locate the original source, then we can use AI to quickly refine our ideas and make it specific enough for our purpose and then use Google/Bing to search if there are published works on the same specific matter - and we can reference this.

At this moment if you or your company feel that more clarification is required you can add "AI assisted content" or something similar in the source/citation section of your work.
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