Hannah SigelProject Manager| EG AmericaBoston, MA, United States
Hello fellow Project Management Professionals,
I'm currently embarking on a pivotal initiative within my company which operates across multiple convenience/gas store chains. In order to integrate AI technologies into our operations, I have been asked to develop an AI policy. This policy will be designed to not only oversee the ethical, secure and impactful deployment of AI throughout our business processes, but to also guarantee adherence to regulatory requirements and promote innovation aligned with out strategic goals.
Given the broad scope and high stakes of this initiative, I'm reaching out to this knowledgeable community for insights and advice.
Specifically I'm interested in:
1. Best Practices - What are the key components and considerations to include
2. Challenges and Solutions - What are some common challenges encountered when developing and implementing an AI Policy, and how were they addressed?
3. Examples and Templates - Does anyone have examples of AI policies or templates that have been effective in similar contexts? Sharing any specific sections or clauses that have been beneficial would be extremely helpful
4. Compliance and Ethical Considerations - How have you navigated the balance between innovation, compliance and ethical considerations in your AI policy?
5. Monitoring and Revision - What mechanisms did you put in place to regularly review and update the AI policy as technology and business needs evolve?
I would greatly appreciate your insights, experiences, and/or any resources that you could share with me on this topic.
Thank you in advance for your valuable contributions
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Sergio Luis ConteHelping to create solutions for everyone| Worldwide based OrganizationsBuenos Aires, Argentina
I think you have to take both courses from free delivered by the PMI where you can find the answers. Take into account that AI is a boarder term than generative AI. But if you use generative AI you have to create almost a new business unit mainly with lawyers, inclusion and diversity specialist, linguistics and other roles insde it. You have to find help from them. Saving Changes...
Omar JabbarProject Management and Digital Transformation Consultant| OGreen IT Service Inc.Ontario, Canada
This is an intriguing subject. I went to a training session about it earlier, but unfortunately, they did not provide any templates. However, I stumbled upon some Generative AI Policy Template online. You should check them out; it might be useful for getting an initial idea. Saving Changes...
Thomas WalentaGlobal Project Economy ExpertHackenheim, Germany
Hannah,
I found recent books and videos helpful for understanding AI's current status and capabilities, e.g., by Mo Gawdat, like Scary Smart and Diary of a CEO.
Adhering to evolving regulations can reduce insecurity about AI, and enabling certain usage could also reduce FOMO.
For examples, look at the big players. For example, IBM has a set of publicly available policies, as Apple, Google, etc. should have. And look at the first governmental regulation by the EU to see how not to do it (it was designed in a desperate but failed move to contain China).
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1 reply by Hannah Sigel
Apr 02, 2024 1:03 PM
Hannah Sigel
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This was very helpful! Thank you
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Hannah SigelProject Manager| EG AmericaBoston, MA, United States
Apr 02, 2024 12:51 PM
Replying to Thomas Walenta
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Hannah,
I found recent books and videos helpful for understanding AI's current status and capabilities, e.g., by Mo Gawdat, like Scary Smart and Diary of a CEO.
Adhering to evolving regulations can reduce insecurity about AI, and enabling certain usage could also reduce FOMO.
For examples, look at the big players. For example, IBM has a set of publicly available policies, as Apple, Google, etc. should have. And look at the first governmental regulation by the EU to see how not to do it (it was designed in a desperate but failed move to contain China).
This was very helpful! Thank you Saving Changes...
Senior Projects Manager | Field & Marten AssociatesNew Westminster, British Columbia, Canada
Hannah, we did not develop a policy for our organization yet, but its in the making so I can only comment on components and considerations portion of your question: Our top three components in the policy will be:
1) Ethics
2) Security
3) Privacy
We are still trying to figure out how do develop the policy to fully address the above three topics which are major areas of concern for us and with AI still being in it's infancy, we are trying to tackle this from many angles. Saving Changes...
To add to the great feedback you have already received, given the accelerating pace of A.I. technology evolution, the policy might need to be a living, lightweight principle-based (rather than process-centric) document and should define scope and usage boundaries given the broad use cases and tools available. For example, a policy covering chat-based GenAI tools will look very different than one covering a machine learning model focused on a very specific type of problem.
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