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What are the pros and cons of being seconded to different customers via an agency vs. being permanently employed in the same company (as PM)?

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Eduard Hernandez
Community Champion
Product Operations Program Manager Barcelona, Cataluña, Spain
Look forward to hearing your thoughts on this matter.
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George Freeman Thought Leader | Author | Architect| Florida, United States
Eduard,

In the metaphorical economy of a project, a project manager’s ability to transact through influence varies in direct correlation to the perception and through their demonstrated ability to traverse a project’s business and technical domains— to drive a project to objective success.

When you are agency-placed, your demonstrated ability does not exist, and your CV/Resume carries, at best, a skeptical appeal. Yes, your customer can speak with references, but most customers have found themselves burned at least once through accepting glowing recommendations.

So, that is, in my opinion, the primary con of being agency-placed: you have no native influence to fuel your navigation through what is, by definition, new and unfamiliar territory.

However, a project manager who prepares ahead of time to communicate fluently in the business vernacular of their latest customer and shows personal concern for the strategic objectives of the project will find their influence tank filled at least to the halfway mark. The rest of the fuel will need to be earned in the trenches.

George
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Eduard -

There's pros and cons to being a contract PM vs a full-time PM within one company. Here's an article about it which I wrote many years back:

"It might seem surprising to you, but financial benefits are not a factor I will focus on – it is well understood that contract rates will usually be higher than full-time salary rates, but it is might be more useful to calculate net annual income and monthly cash flow.

When one factors in outflows such as health or dental insurance, financial impacts of downtime between projects, self-funded personal development such as courses or conferences, operational costs such as accounting or legal fees and the impacts to liquidity of net 30 or net 60 day payment terms, financial merits alone might be insufficient to clinch the decision.



Other non-financial benefits of contract work include:


The freedom to decide what type of projects you will accept
The ability to take longer time off or to spend more time on your personal development
The opportunity to get much greater depth and breadth of experience than might be possible in full-time roles
The chance to build relationships across many companies

But before you quit your full-time role and jump into the contract market, here are a few questions to ask yourself.


Are You A Generalist?

In many parts of the world, it has been a buyer’s market for hiring managers.



Recruiters have the luxury to not only demand project management competence but also to expect that candidates possess specific domain expertise relevant to the needs of a given project. When recruiting full-time project managers, employers are usually going to consider the breadth of experiences which a potential candidate can bring to their organization as they are (or should be!) considering the long term. In contract situations which are more transactional and time-bounded, depth is often given greater weight.



Even if you have worked in many different industries and on many different types of projects, don’t despair! You might still have gained sufficient specialized project management experience which could be a differentiator. For example, if you have frequently taken over troubled projects from other Project Managers and have been able to complete them successfully, you could find your contractual calling as a recovery specialist.


How Effective Are You At Networking?

Relationship building is critical for Project Managers regardless of whether they are working full-time or on contract. However, if you are not effective at cultivating your network, especially at times when you DON’T need something from your connections, it can become very challenging to find new gigs, especially when the supply of talent significantly exceeds demand.



It is almost impossible to get into the heads of a recruiter or worse, automated application processing system in order to craft a resume which guarantees being at the top of the candidate pile, so your best bet is to leverage the support of someone in your network to do a warm introduction for you. But if you haven’t taken the time to stay in touch with your contacts, helping them as often as you require their help, it will come across self-serving to solicit their assistance.



This can be challenging for many project managers. Some may simply not have the interest or ability to maintain a broad network. For others, if they have been managing a long-running project, it can become onerous to invest regularly in such business development activities


How Resilient Are You?

NO job is a sure thing.



Even long-tenured employees are just a few days’ notice from having to find alternate employment. Having said that, contract Project Managers need to possess the intestinal fortitude to stomach a greater volume of vicissitudes than their full-time peers. Shifts in business priority cause projects to be delayed or to be put on hold and organizational restructuring can result in shifts from contingent to internal workforces.



Even if none of these occur, projects come to an end, and if you haven’t been fortunate enough to line up a new gig to coincide with the end of the previous one, you could be looking at some prolonged downtime. Yes, this might be a good opportunity to take that much needed vacation or take a few courses, but that’s all on YOUR dime!



As is often the case in our profession, there is no decision tree which will help you quantitatively determine the expected value of working as a contract project manager, but with the questions I’ve provided above, hopefully, you will be better equipped to make a balanced decision. "

...
1 reply by Eduard Hernandez
Apr 11, 2024 3:21 PM
Eduard Hernandez
...
Thanks for the replies George Freeman and Kiron Bondale .

To clarify, I meant to become employed in an agency as a PM/Consultant, thus not on a freelance basis (PM is permanently hired by the consultancy agency).
avatar
Eduard Hernandez
Community Champion
Product Operations Program Manager Barcelona, Cataluña, Spain
Apr 10, 2024 6:02 PM
Replying to Kiron Bondale
...
Eduard -

There's pros and cons to being a contract PM vs a full-time PM within one company. Here's an article about it which I wrote many years back:

"It might seem surprising to you, but financial benefits are not a factor I will focus on – it is well understood that contract rates will usually be higher than full-time salary rates, but it is might be more useful to calculate net annual income and monthly cash flow.

When one factors in outflows such as health or dental insurance, financial impacts of downtime between projects, self-funded personal development such as courses or conferences, operational costs such as accounting or legal fees and the impacts to liquidity of net 30 or net 60 day payment terms, financial merits alone might be insufficient to clinch the decision.



Other non-financial benefits of contract work include:


The freedom to decide what type of projects you will accept
The ability to take longer time off or to spend more time on your personal development
The opportunity to get much greater depth and breadth of experience than might be possible in full-time roles
The chance to build relationships across many companies

But before you quit your full-time role and jump into the contract market, here are a few questions to ask yourself.


Are You A Generalist?

In many parts of the world, it has been a buyer’s market for hiring managers.



Recruiters have the luxury to not only demand project management competence but also to expect that candidates possess specific domain expertise relevant to the needs of a given project. When recruiting full-time project managers, employers are usually going to consider the breadth of experiences which a potential candidate can bring to their organization as they are (or should be!) considering the long term. In contract situations which are more transactional and time-bounded, depth is often given greater weight.



Even if you have worked in many different industries and on many different types of projects, don’t despair! You might still have gained sufficient specialized project management experience which could be a differentiator. For example, if you have frequently taken over troubled projects from other Project Managers and have been able to complete them successfully, you could find your contractual calling as a recovery specialist.


How Effective Are You At Networking?

Relationship building is critical for Project Managers regardless of whether they are working full-time or on contract. However, if you are not effective at cultivating your network, especially at times when you DON’T need something from your connections, it can become very challenging to find new gigs, especially when the supply of talent significantly exceeds demand.



It is almost impossible to get into the heads of a recruiter or worse, automated application processing system in order to craft a resume which guarantees being at the top of the candidate pile, so your best bet is to leverage the support of someone in your network to do a warm introduction for you. But if you haven’t taken the time to stay in touch with your contacts, helping them as often as you require their help, it will come across self-serving to solicit their assistance.



This can be challenging for many project managers. Some may simply not have the interest or ability to maintain a broad network. For others, if they have been managing a long-running project, it can become onerous to invest regularly in such business development activities


How Resilient Are You?

NO job is a sure thing.



Even long-tenured employees are just a few days’ notice from having to find alternate employment. Having said that, contract Project Managers need to possess the intestinal fortitude to stomach a greater volume of vicissitudes than their full-time peers. Shifts in business priority cause projects to be delayed or to be put on hold and organizational restructuring can result in shifts from contingent to internal workforces.



Even if none of these occur, projects come to an end, and if you haven’t been fortunate enough to line up a new gig to coincide with the end of the previous one, you could be looking at some prolonged downtime. Yes, this might be a good opportunity to take that much needed vacation or take a few courses, but that’s all on YOUR dime!



As is often the case in our profession, there is no decision tree which will help you quantitatively determine the expected value of working as a contract project manager, but with the questions I’ve provided above, hopefully, you will be better equipped to make a balanced decision. "

Thanks for the replies George Freeman and Kiron Bondale .

To clarify, I meant to become employed in an agency as a PM/Consultant, thus not on a freelance basis (PM is permanently hired by the consultancy agency).

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