Project Management

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Q. What and how have you moved from "Project Conflict Mgt." to "Project Collaboration Mgt.?"

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William M Hayden Jr Adjunct Assistant Professor| University at Buffalo, School of Management, Operations Management & Strategy Buffalo, Ny, United States
E/A//C projects budget 15% to 30% profit.
When accepted and complete, if they earn 3 to 5%, they celebrate!
Q. Why(?)
They were not educated and trained to collaborate, cooperate, communicate.
Q. Has it changed within your org experiences; and if so, what was done to create that result?
cheers.
Bill
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Bill -

This points to a low level of benefits management and project portfolio management maturity.

The clients I have worked with which have higher levels of maturity in these areas would do things such as:
- Tie executives' performance incentives and approval of future project requests to the successful realization of benefits
- Monitor expected benefits over the life of a project or program and make investment/divestment decisions based on erosion of these expected benefits
- Ensure that there is a clear articulation of expected benefits and an operational definition of how these get measured as part of a project's business case and ensure there is a business owner identified who is responsible for tracking & reporting on those over the project's life and beyond.

Kiron
...
1 reply by William M Hayden Jr
Apr 21, 2024 9:23 AM
William M Hayden Jr
...
Thanks Kiron!
Re: " Tie executives' performance incentives and approval of future project requests to the successful realization of benefits"
Respectfully, money, in all of its various forms, have never really reduced/eliminated conflict within programs/projects.
If anything, they increased it.
Cheers,
Bill
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Fabian Crosa
Community Champion
PMO Leader | Speaker & Mentor | Content Leader – PMOGA Latin America Hub| Catholic University of Uruguay Montevideo, Montevideo, Uruguay
El cambio de "Project Conflict Manager" a "Project Collaboration Manager" refleja un cambio de paradigma en la gestión de proyectos. Se trata de pasar de un enfoque reactivo a uno proactivo, de la extinción de incendios a la creación de las condiciones para el éxito. Los gerentes de colaboración de proyectos son líderes que crean un entorno en el que las personas pueden prosperar y trabajar juntas para lograr objetivos comunes.
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Fabian Crosa
Community Champion
PMO Leader | Speaker & Mentor | Content Leader – PMOGA Latin America Hub| Catholic University of Uruguay Montevideo, Montevideo, Uruguay
The Evolution from "Project Conflict Manager" to "Project Collaboration Manager"
The shift from "Project Conflict Manager" to "Project Collaboration Manager" reflects a fundamental change in how challenges are approached in project management.

In the past:

The focus was on identifying and resolving conflicts that arose among team members, departments, or stakeholders.
It was seen as a reactive role, where the manager stepped in to put out fires when problems arose.
Key skills were mediation, negotiation, and compromise.
Today:

It is recognized that conflict prevention is more effective than resolution.
The emphasis is on creating a collaborative environment where open communication, mutual respect, and teamwork are the norm.
Key skills are facilitation, leadership, and consensus building.
What has driven this change?

The increasing complexity of projects.
The need for greater agility and innovation.
The importance of interdisciplinary collaboration.
The recognition that a positive work environment leads to better results.
What does a Project Collaboration Manager do?

Fosters a culture of collaboration throughout the project team.
Establishes clear and open communication channels.
Facilitates problem-solving and group decision-making.
Proactively manages expectations and resolves conflicts.
Creates an environment where people feel valued and empowered.
Benefits of a collaborative approach:

Increased efficiency and productivity.
Better communication and problem-solving.
Greater innovation and creativity.
Less stress and conflict.
Higher team engagement and satisfaction.
In summary:

The shift from "Project Conflict Manager" to "Project Collaboration Manager" reflects a paradigm shift in project management. It's about moving from a reactive to a proactive approach, from firefighting to creating the conditions for success. Project collaboration managers are leaders who create an environment where people can thrive and work together to achieve common goals.
...
1 reply by William M Hayden Jr
Apr 21, 2024 9:28 AM
William M Hayden Jr
...
Great narrative Fabian!
Re: "Q. Has it changed within your org experiences; and if so, what was done to create that result?"
Your notes feel like an academic outline of the intended results, once "Project Collaboration Mgt" was, in fact, in place.
My interest is to learn "What was done to create that result?"
Cheers,
Bill
avatar
William M Hayden Jr Adjunct Assistant Professor| University at Buffalo, School of Management, Operations Management & Strategy Buffalo, Ny, United States
Apr 20, 2024 6:56 PM
Replying to Kiron Bondale
...
Bill -

This points to a low level of benefits management and project portfolio management maturity.

The clients I have worked with which have higher levels of maturity in these areas would do things such as:
- Tie executives' performance incentives and approval of future project requests to the successful realization of benefits
- Monitor expected benefits over the life of a project or program and make investment/divestment decisions based on erosion of these expected benefits
- Ensure that there is a clear articulation of expected benefits and an operational definition of how these get measured as part of a project's business case and ensure there is a business owner identified who is responsible for tracking & reporting on those over the project's life and beyond.

Kiron
Thanks Kiron!
Re: " Tie executives' performance incentives and approval of future project requests to the successful realization of benefits"
Respectfully, money, in all of its various forms, have never really reduced/eliminated conflict within programs/projects.
If anything, they increased it.
Cheers,
Bill
avatar
William M Hayden Jr Adjunct Assistant Professor| University at Buffalo, School of Management, Operations Management & Strategy Buffalo, Ny, United States
Apr 20, 2024 9:54 PM
Replying to Fabian Crosa
...
The Evolution from "Project Conflict Manager" to "Project Collaboration Manager"
The shift from "Project Conflict Manager" to "Project Collaboration Manager" reflects a fundamental change in how challenges are approached in project management.

In the past:

The focus was on identifying and resolving conflicts that arose among team members, departments, or stakeholders.
It was seen as a reactive role, where the manager stepped in to put out fires when problems arose.
Key skills were mediation, negotiation, and compromise.
Today:

It is recognized that conflict prevention is more effective than resolution.
The emphasis is on creating a collaborative environment where open communication, mutual respect, and teamwork are the norm.
Key skills are facilitation, leadership, and consensus building.
What has driven this change?

The increasing complexity of projects.
The need for greater agility and innovation.
The importance of interdisciplinary collaboration.
The recognition that a positive work environment leads to better results.
What does a Project Collaboration Manager do?

Fosters a culture of collaboration throughout the project team.
Establishes clear and open communication channels.
Facilitates problem-solving and group decision-making.
Proactively manages expectations and resolves conflicts.
Creates an environment where people feel valued and empowered.
Benefits of a collaborative approach:

Increased efficiency and productivity.
Better communication and problem-solving.
Greater innovation and creativity.
Less stress and conflict.
Higher team engagement and satisfaction.
In summary:

The shift from "Project Conflict Manager" to "Project Collaboration Manager" reflects a paradigm shift in project management. It's about moving from a reactive to a proactive approach, from firefighting to creating the conditions for success. Project collaboration managers are leaders who create an environment where people can thrive and work together to achieve common goals.
Great narrative Fabian!
Re: "Q. Has it changed within your org experiences; and if so, what was done to create that result?"
Your notes feel like an academic outline of the intended results, once "Project Collaboration Mgt" was, in fact, in place.
My interest is to learn "What was done to create that result?"
Cheers,
Bill

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