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Thought on integrating a EPMO with Enterprise Change Management office to become an Enterprise Value Delivery Office

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Vienna Yeung PMO Director| Vancouver Island Health Authority Comox, British Columbia, Canada
Hi all, I'd like to hear from anyone who may have the experience or any thoughts on this topic. I know many organizations have an EPMO to support/lead project management side of things. Some organizations also have an ECMO to lead pepole change management. In my organization, these two functions exist but the EPMO is more dominating. But this leads to think.... project management and change management go hand in hand often. While it is important to ensure projects delivered on time, on scope, on budget, meeting end user satisfaction, the focus on value delivery and management and benefit realization are important as well but they are more often forgotton. I wonder if anyone has experience setting an EVMO to integrate both project management and change management, with a focus on value delivery, management and benefit realization. Am I overthinking about this? I looked online but haven't see much discussion on this topic. Something I'm interested in pitchnig to my organization. Thanks. 
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Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
Wingyan -

A lot depends on the level of maturity in both disciplines at the leadership level. If they are both equally valued, then they are likely to be more open to the synergies of having them as part of the same supporting entity.

I worked for a large Canadian bank for many years, and they had both disciplines as well as business analysis reporting under their EPMO which they did eventually rebrand to Enterprise Delivery Excellence.

Kiron
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1 reply by Vienna Yeung
May 06, 2024 12:09 PM
Vienna Yeung
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Thanks Kiron for sharing. So when the bank rebranded themselves to Enterprise Delivery Excellence, was it basically the same as an EPMO but just use another name for it? What was the reason to rebrand it?
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
I lived those experiences and I was in charge of creating both. Just my experience in the following. Related to change management, it is boarder than project change management. Change Management scope is more than project/program/portfolio. Related to project management it is important to understand if the EPMO has project scope or includes program and portfolio. So, in my previous experinece, what adds more value is to keep both as separate entities. BUT it will depends on lot of things. If you ask me, if I have to do this work, I will start by an strategy analysis where I find the functions/process that will implement the strategy then create the strategy themes and after that decide about where I will locate that functions/process to achieve the strategic goals by put in place the strategic themes.
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2 replies by Kwiyuh Michael Wepngong and Vienna Yeung
May 04, 2024 11:59 AM
Kwiyuh Michael Wepngong
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Thanks Sergio for sharing this insight
May 06, 2024 12:12 PM
Vienna Yeung
...
Sergio, when you said "what adds more value is to keep both as separate entities", would you mind elaborating more. What it adds more value to keep both separately? You did mention that change management scope is broader. I always thought PM scope is broader while CM mainly focuses on the human aspect (it's complicated, but not as broader as PM... that was my thought). Curious to hear more of your thoughts.
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Kwiyuh Michael Wepngong
Community Champion
Financial Management Specialist | US Peace Corps Yaounde, Centre, Cameroon
May 04, 2024 10:29 AM
Replying to Sergio Luis Conte
...
I lived those experiences and I was in charge of creating both. Just my experience in the following. Related to change management, it is boarder than project change management. Change Management scope is more than project/program/portfolio. Related to project management it is important to understand if the EPMO has project scope or includes program and portfolio. So, in my previous experinece, what adds more value is to keep both as separate entities. BUT it will depends on lot of things. If you ask me, if I have to do this work, I will start by an strategy analysis where I find the functions/process that will implement the strategy then create the strategy themes and after that decide about where I will locate that functions/process to achieve the strategic goals by put in place the strategic themes.
Thanks Sergio for sharing this insight
...
1 reply by Sergio Luis Conte
May 04, 2024 8:00 PM
Sergio Luis Conte
...
My gratitude is with you and all the people that share they comments. I am here to learn from people comments to learn and improving myself.
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Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
May 04, 2024 11:59 AM
Replying to Kwiyuh Michael Wepngong
...
Thanks Sergio for sharing this insight
My gratitude is with you and all the people that share they comments. I am here to learn from people comments to learn and improving myself.
avatar
Md. Golam Rob Talukdar
Community Champion
Project Manager| AWR Development (BD) Ltd. Cox's Bazer , Bangladesh
Integrating an Enterprise Project Management Office (EPMO) with an Enterprise Change Management Office to form an Enterprise Value Delivery Office (EVDO) can be a strategic move that aligns project management and change management with the organization's value delivery and benefit realization goals.

Here are some thoughts on this integration:

- **Holistic Approach**: Combining the EPMO and Change Management functions can create a more cohesive approach to managing projects and organizational change, ensuring that both are aligned with the strategic objectives of the organization¹.

- **Enhanced Focus on Value**: An EVDO can shift the focus from just delivering projects on time and within budget to also ensuring that they deliver tangible value and benefits to the organization¹.

- **Improved Governance**: This integration can improve governance by providing a unified framework for decision-making and prioritization of initiatives based on their potential value contribution².

- **Efficient Resource Utilization**: By merging these offices, resources can be optimized across projects, avoiding duplication of efforts and ensuring that change management resources are effectively allocated to high-value projects³.

- **Better Change Adoption**: An EVDO can facilitate better adoption of changes by ensuring that change management principles are embedded in the project management process from the outset⁓.

- **Continuous Improvement**: The combined office can foster a culture of continuous improvement, where lessons learned from both project management and change management are used to refine processes and strategies⁓.

It's important to note that the success of such an integration depends on the organization's culture, structure, and the maturity of its existing PMO and change management practices. It requires careful planning, clear communication, and strong leadership to ensure that the combined office can effectively drive value delivery across the organization¹.

Source: From Peacekeeper To Change Agent - Project Management Institute. https://www.pmi.org/learning/library/empow...-agility-11410.
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1 reply by Vienna Yeung
May 06, 2024 12:14 PM
Vienna Yeung
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Thanks! Love the points you've listed. I think what you've touched on are something I need to do further analyze to see if my organization/ senior leaders are ready for or not. Really appreciate your thoughts!
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Vienna Yeung PMO Director| Vancouver Island Health Authority Comox, British Columbia, Canada
May 04, 2024 8:10 AM
Replying to Kiron Bondale
...
Wingyan -

A lot depends on the level of maturity in both disciplines at the leadership level. If they are both equally valued, then they are likely to be more open to the synergies of having them as part of the same supporting entity.

I worked for a large Canadian bank for many years, and they had both disciplines as well as business analysis reporting under their EPMO which they did eventually rebrand to Enterprise Delivery Excellence.

Kiron
Thanks Kiron for sharing. So when the bank rebranded themselves to Enterprise Delivery Excellence, was it basically the same as an EPMO but just use another name for it? What was the reason to rebrand it?
...
1 reply by Kiron Bondale
May 06, 2024 12:55 PM
Kiron Bondale
...
While it initially was just a name change, over a fairly short time I did see structural and service changes to distance the entity from its narrow previous scope as a PMO.

Kiron
avatar
Vienna Yeung PMO Director| Vancouver Island Health Authority Comox, British Columbia, Canada
May 04, 2024 10:29 AM
Replying to Sergio Luis Conte
...
I lived those experiences and I was in charge of creating both. Just my experience in the following. Related to change management, it is boarder than project change management. Change Management scope is more than project/program/portfolio. Related to project management it is important to understand if the EPMO has project scope or includes program and portfolio. So, in my previous experinece, what adds more value is to keep both as separate entities. BUT it will depends on lot of things. If you ask me, if I have to do this work, I will start by an strategy analysis where I find the functions/process that will implement the strategy then create the strategy themes and after that decide about where I will locate that functions/process to achieve the strategic goals by put in place the strategic themes.
Sergio, when you said "what adds more value is to keep both as separate entities", would you mind elaborating more. What it adds more value to keep both separately? You did mention that change management scope is broader. I always thought PM scope is broader while CM mainly focuses on the human aspect (it's complicated, but not as broader as PM... that was my thought). Curious to hear more of your thoughts.
...
1 reply by Sergio Luis Conte
May 07, 2024 7:40 AM
Sergio Luis Conte
...
Sure. Change Management is not about the human aspect only. Organizations are open and adaptable systems then each thing you introduce will change the components and/or the relations. The system itself. So, mainly when you work trying to use or implement things like Agile, CM is critical to this transformation. Human aspect is just a component inside the enterprise architecture to be transformed. But it is a matter of enteprise architecture. Today in frameworks like SAFe you will find the role of Solution Architects. Regarding to projects, it is important to undertand that we are creating solutions, not running projects.
avatar
Vienna Yeung PMO Director| Vancouver Island Health Authority Comox, British Columbia, Canada
May 05, 2024 3:22 AM
Replying to Md. Golam Rob Talukdar
...
Integrating an Enterprise Project Management Office (EPMO) with an Enterprise Change Management Office to form an Enterprise Value Delivery Office (EVDO) can be a strategic move that aligns project management and change management with the organization's value delivery and benefit realization goals.

Here are some thoughts on this integration:

- **Holistic Approach**: Combining the EPMO and Change Management functions can create a more cohesive approach to managing projects and organizational change, ensuring that both are aligned with the strategic objectives of the organization¹.

- **Enhanced Focus on Value**: An EVDO can shift the focus from just delivering projects on time and within budget to also ensuring that they deliver tangible value and benefits to the organization¹.

- **Improved Governance**: This integration can improve governance by providing a unified framework for decision-making and prioritization of initiatives based on their potential value contribution².

- **Efficient Resource Utilization**: By merging these offices, resources can be optimized across projects, avoiding duplication of efforts and ensuring that change management resources are effectively allocated to high-value projects³.

- **Better Change Adoption**: An EVDO can facilitate better adoption of changes by ensuring that change management principles are embedded in the project management process from the outset⁓.

- **Continuous Improvement**: The combined office can foster a culture of continuous improvement, where lessons learned from both project management and change management are used to refine processes and strategies⁓.

It's important to note that the success of such an integration depends on the organization's culture, structure, and the maturity of its existing PMO and change management practices. It requires careful planning, clear communication, and strong leadership to ensure that the combined office can effectively drive value delivery across the organization¹.

Source: From Peacekeeper To Change Agent - Project Management Institute. https://www.pmi.org/learning/library/empow...-agility-11410.
Thanks! Love the points you've listed. I think what you've touched on are something I need to do further analyze to see if my organization/ senior leaders are ready for or not. Really appreciate your thoughts!
avatar
Kiron Bondale Retired | Mentor| Retired Welland, Ontario, Canada
May 06, 2024 12:09 PM
Replying to Vienna Yeung
...
Thanks Kiron for sharing. So when the bank rebranded themselves to Enterprise Delivery Excellence, was it basically the same as an EPMO but just use another name for it? What was the reason to rebrand it?
While it initially was just a name change, over a fairly short time I did see structural and service changes to distance the entity from its narrow previous scope as a PMO.

Kiron
avatar
Sergio Luis Conte Helping to create solutions for everyone| Worldwide based Organizations Buenos Aires, Argentina
May 06, 2024 12:12 PM
Replying to Vienna Yeung
...
Sergio, when you said "what adds more value is to keep both as separate entities", would you mind elaborating more. What it adds more value to keep both separately? You did mention that change management scope is broader. I always thought PM scope is broader while CM mainly focuses on the human aspect (it's complicated, but not as broader as PM... that was my thought). Curious to hear more of your thoughts.
Sure. Change Management is not about the human aspect only. Organizations are open and adaptable systems then each thing you introduce will change the components and/or the relations. The system itself. So, mainly when you work trying to use or implement things like Agile, CM is critical to this transformation. Human aspect is just a component inside the enterprise architecture to be transformed. But it is a matter of enteprise architecture. Today in frameworks like SAFe you will find the role of Solution Architects. Regarding to projects, it is important to undertand that we are creating solutions, not running projects.
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